We installed adobe acrobat pro xi it has disappeared

We paid the month by month subscription to adobe for the past 12 months or more, today it has stopped working, and we cannot find it in the program files. Is there a way to install it again?

yes.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

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Installing Adobe Acrobat Pro 9 on a new laptop, but it doesn't accept my serial number

Hello,
On my old laptop I had installed and licensed Adobe Acrobat Pro 9. I retired my old laptop and bought a new one. I want to install Adobe Acrobat Pro 9 now on the new one. But seemingly my serial number is not accepted any more. That's what I did so far
1. Downloaded Adobe Acrobat Pro 9 from http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html
2. Retrieved my serial number from Adobe ID (it matched what I have found out locally on my old computer)
2. Started the installation
3. Entered my serial number when asked for. Then I get a message "Invalid Serial Number"
Who can help please?
Best regards,
Dr. Rolf Schlagenhaft (Freescale Semiconductor)

Moving this discussion to the Acrobat installation & Update Issues forum.
RolfSchlagenhaft there are no registered Adobe software titles under the account you are posting to the Adobe forums with. You will want to attempt to locate the account which has your registered serial number. You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. If you need assistance locating the account which contains your serial number then please contact our support team at Contact Customer Care.
Finally if you have a volume license for Acrobat 9 Professional then the installation files are only available at https://licensing.adobe.com/. The installation files you downloaded are for the retail version of Acrobat 9 Professional. This may be another cause of you receiving the message that your serial number is invalid.

Adobe PDF 9.0 shows up under Printers and Scanners (Mac OS) after re-installing Adobe Acrobat Pro 9.0

- recently re-installed Adobe Acrobat Pro 9.0 on my new Mac (OSX version 10.9.3)
- after re-installing Adobe Acrobat Pro 9.0 an icon called Adobe PDF 9.0 shows up under Printers and Scanners
- every single time I want to scan, my printer/scanner Brother automatically chooses Adobe PDF 9.0 as printer/scanner, although my printer/scanner Brother is set as standard printer/scanner
- did bring the issue under attention of Customer Service who directed me to this website

Hi Pieter,
Acrobat 9 has not been tested and is unsupported Mac Mavericks.
You might face compatibility issues with it.
Regards,
Rave

Cannot install Adobe Acrobat Pro on Windows XP

Good day,
I cannot install Adobe Acrobat Pro on my windows XP machine with SP2 and the latest updates.
The error says that the software cannot be installed on the Operating system, please see minimum requirements. I meet all these but cannot install
I saw a similar question posted on the forums but it is unanswered.
Please assist me.
Wesley

Hi,
This link has the minimum system requirements for Acrobat 10 Pro : Acrobat X Pro Tech Specs
On Windows XP, the minimum requirement is SP3 for 32 bit. I would recommend that you update to SP3 by running Windows Update and then reinstall the application.

To install adobe acrobat pro xi and place the license tells me it is invalid

to install adobe acrobat pro xi and place the license tell me it is invalid

@Test-Screen-Name
On the original disk I fine the "install.app" version 6.0.335.0
There is no seperat CS6 install app.
In the map "Payloads" I find
AcrobatProfessional10.0-EFG etc
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AdobeDesignWebPremium6-mul
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@Rave:
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Will the settings imbedded in Adobe Acrobat Pro 9.0 come with installing Adobe Acrobat Pro 11.0

Will the settings imbedded in Adobe Acrobat Pro 9.0 come with installing Adobe Acrobat Pro 11.0

What settings? you need to explain better.
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Installing Adobe Acrobat Pro on Laptop & New PC

Previously submitted on 9/02/12 but pressed for an answer quickly, please.
I have previously installed Adobe Acrobat Pro on a laptop and a desktop computer. I had to replace the desktop with a new system having Windows 7 Ultimate 64 bit. I have installed the Windows XP Virtual system to run several legacy programs crucial to my business. I have installed Adobe Acrobat Pro 9.5 in the Windows 7 operating system and now need it installed in the XP Virtual system to access the Adobe printer for use with the legacy programs. How do I accomplish this feat?
Does the XP virtual installation count as a 3rd installation which is not allowed by my license even though this computer is the 2nd computer permitted by my license? If so, it seems I might be penalized.
Help, please. Is there an option in lieu of purchasing a new license?
Thanks in advance for all responses.
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[Moved the discussion to Acrobat Forum]

I installed Adobe Acrobat Pro XI on my Windows 7 Ultimate (64 bit) machine. It won't start.

I installed Adobe Acrobat Pro XI on my Windows 7 Ultimate (64 bit) machine. I double click the desktop icon and double click on a PDF file and the hour glass (circle) appears for about 5 seconds but no Adobe Acrobat.

If it's not launching you can try repairing it from the control panel. If that doesn't work then try reinstalling it.

Can't install Adobe Acrobat Pro 9

I purchased CS5 about 18 months ago and have recently had the need to install Adobe Acrobat Pro 9, which came with it. However, the disc isn't being read and I can't find anywhere to download Acrobat Pro 9 in order to use the serial number. Please advise! I need it quite urgently.

I am in the same situation. I have a legal copy of Adobe Acrobat Preo 9, but can no longer read the disk I made when I first downloaded it. I downloadeD Adobe Acrobat 9 extended and tried a friends copy of Adobe Acrobat 9 standard. Neither of them would accept my seria number, which I downloaded from My Adobe. Dealing with Adobe is ftustrating.
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Hi, can I install Adobe Acrobat Pro on 2 devices?

Can I install Adobe Acrobat Pro on 2 devices? I have a desktop running Windows 7 and am thinking of buying a laptop running Windows 8. I would be the sole user and only using one device at a time.

Yes, the license permits installing on two machines at the same time as long as the same software is not being used on both simultaneously.

Pdf printer is not get installed while installing adobe acrobat pro 11 in win 7 32 bit

pdf printer is not get installed while installing adobe acrobat pro 11 in win 7 32 bit

BlackCat,
Two things:
1) Acrobat 8 Pro is not Win 7 compatible, no less Win 7 64-bit copmpatible
2) Reader X and Acrobat 8 are not a supported combination. Reader X and Acrobat X is the first Windows combination that is supported by Adobe. Reader X and Acrobat 8 will cause problems.
You are using a brand new 64-bit OS, you need to use an application that is designed to work with it. Acrobat X is the way to go, HOWEVER, there are still growing pains with Acrobat X, Win 7 64-bit, and the latest version of Office.

Trouble installing Adobe Acrobat Pro 11.

Recently purchased 10 (download) licenses for Adobe Acrobat Pro 11. During the install, we're getting the following error - "Adobe Reader cannot open acrobat pro 11 because it is not either not a supported file or because the file has been damaged". We've updated our reader to the current version, but are still getting this error message How can we fix the problem, so we can use the program?

uninistall adobe reader, then run the cleaner (http://labs.adobe.com/downloads/acrobatcleaner.html), then restart your computer and install acrobat pro.

Error when trying to install Adobe Acrobat Pro, recently purchased.

Recently purchased Adobe Acrobat Pro, when trying to install get an error message 'Your account subscription cannot be validated'. Have tried several times, double checked login etc, but same message each time.
Please help, how to fix this issue??

Hi camelon,
Please delete the "Acrobat" and "OOBE" folders found in
on Mac: <yourusername>/Library/Application Support/Adobe
on Windows XP: <youruser>\Local Settings\Application Data\Adobe
on Windows 7: <youruser>\AppData\Local\Adobe
and delete the "Acrobat" folder found in
on Mac: <yourusername>/Library/Preferences
on Windows XP: <youruser>\Local Settings\
on Windows 7: <youruser>\AppData\Roaming\Adobe
Then launch Acrobat. It will go through the first launch experience of asking for UI language, AdobeID, etc.
If there's no change in behavior, please attempt to go to:
https://na1mbls.licenses.adobe.com
If you can't get to this website there may be a firewall or other software blocking the connection. Acrobat must be able to reach this https URL and 3 others in order to complete and monitor the subscription/trial process.
If you can view the page at this URL, then please send the PDApp.log and amt3.log file from
on Mac: <yourusername>/Library/Logs/PDApp.log
on Windows 7: <youruser>\AppData\Local\Temp
to [email protected]
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Rave

Problem installing Adobe Acrobat Pro 9

I have an HP Pavilion dvd6-3033 with Windows 7 Home Premium operating system. Some time ago I purchased and installed the Adobe Creative Suite 5 Web Premium system which included a disc with Adobe Acrobate Pro 9. Everything installed just fine. Recently my hard drive went bad and I had to install a new one. After reinstalling Windows 7 Home Premium I reinstalled the Creative Suite 5 just fine, but the Acrobat Pro 9 installation, after running for a while, produces Error 1311 (Source file not found: F:\Acrobat 9\Data1.cab Verify the file exists and that you can access it.) I checked the Acrobat9 folder on the installation disc and Data1.cab is there, but apparently the installer for some reason doesn't recognize it. Any suggestions on what to do?

use the below link:
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 6| 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Re-install Adobe Acrobat Pro X on new PC

Does anyone know if I can move my Adobe Acrobat Pro X from my old PC to my new one without having to buy a new licence etc, and how do I go about it?

Hi Helen,
You can download Adobe Acrobat Pro X on your new computer using this link : Download Acrobat products | Standard, Pro | DC, XI, X
Once you have installed the product you can serialize it using your old serial number or you can also serialize it using your adobe ID, you won't have to buy a new licence.
For any issues regarding the Serial key you can check this link : https://helpx.adobe.com/x-productkb/global/find-serial-number.html
Let me know if you experience any issue.
Regards,
Aadesh

We installed adobe acrobat pro xi it has disappeared

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