We just want back in

my wife and I were former customers. our daughter decided to get a family plan with another provider and have us switch to that new plan. the new provider gave us credit for our Verizon phones and was going to pay the etf's and life was supposed to be great. Well our daughter decided one day just a month into this new service to cancel me and my wifes service. by cancelling we lost our numbers which we had transferred from Verizon and since she cancelledf us in such a short period, the new provider refused to pay the etf's ultimately we went from Verizon customers to no service and a huge bill because of the actions of a know it all teenage kid. we just want back with Verizon. can somebody help??

You CAN return to Verizon within 60 days, return to your former plan and status, and the ETF's will be credited back.  However, since your daughter cancelled, you probably won't get back the same numbers, and your devices were turned over to the new provider too, so you'll need new phones.
Call Customer service (800-922-0204), choose option 4 (Other) and then say "Agent" when prompted.  That should get you to a human being pretty quickly.  You can also visit a Verizon store (corporate, use the store locator at the top of this page to find one close to you, and be sure it is a corporate Verizon store) and get this straightened out in person.

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