We live 235 meters from exchange and have been tol...

we live 235 meters from exchange and have been told 2meg is the most we can have ..hummm..
sorry to the chap that just called us , but i dont believe your words .
the intermittent connection problem seams to have been solved after a long visit from the open reach engineer last Friday . Thank you to that chap ! .
i understand that it can take several days to allow our broadband connection to settle , as stated by the best engineer to date of last friday .
he explained what he had found and corrected the problem wonderfull
when you pay top price for unlimited service you expect to get the service you want , not to be told you will be caped at just over 2meg .
upon checking the approx speed available via the BT line speed checker i think the chap that just told me what we can have needs to check the facts first before calling .
our line can take over 10+ meg as we have had in the past before we had this stability problem now that problem has been solved why do we have to put up with only 2meg ?? .
i bet if we only payed an eigth of our monthly bill you i.e BT would be very quick to approach the matter .
so please someone explain why .
thanks ..
sunnydorset .
Solved!
Go to Solution.

hi there , thanks for your reply . here are the current adsl stats .
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
26.4 dB / 5.8 dB
Line attenuation (Down/Up)
14.5 dB / 6.6 dB
Output power (Down/Up)
0.0 dBm / 12.3 dBm
Loss of Framing (Local)
21
Loss of Signal (Local)
2
Loss of Power (Local)
0
FEC Errors (Down/Up)
56 / 4294967264
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
2
Line state
Connected
Connection time
2 days, 20:18:21
Downstream
2,268 Kbps
Upstream
1,212 Kbps

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