We live in USA and wish to purchase a Macbook Pro computer for our foreign exchange daughter, who has returned to Guatemala. is it better to buy it here and hand carry or wait and buy it there? we want to get her warranty and repair benefits
we live in Californina and will be travelling to Guatemala City next month to attend our Foreign Exchange Daughters graduation. We want to buy her a Macbook Pro as a gift and purchase the warranty/protection coverage for her. We are concerned she will not be entitled to any Apple Support/warranty by it being purchased in USA but using it and living in Guatemala.
It is better to wait and buy it from a retailer there in Guatemala?
Apple Care is global.
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i only have one computer assigned to our ID and am trying to authorize my other computer for home share but it keeps telling me to deauthorize other computers. we do not have any other computers hooked up to the account. how do i get past this?
Understanding Home Sharing
Troubleshooting Home Sharing -
Should I buy a refurbished Macbook Pro?
Take it to an Apple reseller or after market repair service and get another quote.
At ifixit.com they're selling the part for about $600. So if you feel capable you might repair it yourself.
After that, it's a numbers game. Good luck. -
How do I delete Firefox and other files from my MacBook Pro computer
I want to remove Firefox and all other files that may not be removed from my MacBbok Pro laptop.
MAcBook Pro, 17inch, 2.4GHZ. Processor 2.6 GHz Intel Core 2 Duo.
PLease tell me how to do this. Thanks.I don't know how Firefox installs, but if you just dragged it into the Applications folder, you can drag it to the Trash and empty it.
If it had an installer, then you need to use the uninstaller provided by the developer.
What are the other "files that may not be removed?" It doesn't sound like much of a good idea. -
I want to know how to keep my pro as best protected as possible from any type of threats
Just in case you meant software threats:
There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac will NOT be infected by a virus, it may have other security-related problem, but more likely a technical problem unrelated to any malware threat.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful: The User Tip seeks to offer guidance on the main security threats and how to avoid them.
https://discussions.apple.com/docs/DOC-2435
More useful information can also be found here:
www.thesafemac.com/mmg -
I would assume that changing the default keyboard so that I can use the proper corresponding one is possible, but I would just like to make sure before I buy one.
Thanks in advance. -
Looking to purchase a macbook pro, and i've got a few questions
Hi Guys,
I know some of these questions have been asked before, but i'm just trying to get all that information together...
I really don't want to purchase a macbook pro - only for a new one to be announced a week later - the few people i've talked to say this is unlikely due to space and heat constraints within a case any smaller than it is currently... what do you guys think?
The display issue... i work in graphic design, using quark, photoshop etc and i am unusre as to wether the glossy is better than the matte? if anyone works in the same type of feild and can give me their opinions on what they have, wether they are happy with it etc?
Battery... a lot of the time i will be using the laptop plugged into a second monitor, i was always taught to use run the battery down and then plug it in to charge to avoid damaging the battery life, is this an issue anymore? i'd really like to use it plugged in in this situation, and only unplug it when i need to be mobile, will i then find the battery is rubbish because i've used it plugged in all the time? what do you guys do?
thanks!! i think that is it for now!!
Nif you want an idea of if an update is possibly on the horizon, macrumors.com has a buyer's guide. of course it's based on nothing more than speculation, but what they do is calculate if an update is likely to be coming, and when, which is worked out from the history of how often a particular model has been updated in the past. I've never used it myself, but it looks like it might be useful at least as a guide.
at any rate, if you need a machine now, or soon, there's not a lot to be gained by waiting. looking at intel's roadmap for what's next in terms of notebook CPUs, the 'santa rosa' chip is due to be released in about a month I think. it is obviously going to be a step forward, as usual, with probably lower power consumption and less heat, no surprises there. also from what I've read, it will top out at 2.4Ghz which is not a great deal more than the 2.33Ghz max of the core 2 duo available now. I also read that it will have double the cache size of the current chips, which will have a positive impact on performance. and it's also possible, though I haven't read it, that machines using this CPU may be able to have more than 3GB of RAM. if any of this is life-changing for you, then I suppose you could wait. how long a wait it will be, no one can say.
as for the display.. I would go for matte. traditionally that's what visual pros opt for, so it's probably the safer bet. but check them out and see what you like.. bearing in mind that glossy is far more susceptible to ambient light changes, so your experience of working may vary a great deal in different light conditions.
as for battery cycling.. you can stay on power the whole time you work. just make sure to do a power cycle about once a month to ensure a healthy battery. there are detailed instructions for this at apple support, it's not the same technique as for powerbooks. -
I have lost all my address book and iCal content on my MacBook Pro. How do I restore from my iPhone?
I have lost all my address book and iCal content on my MacBook Pro. How do I restore from my iPhone? I tried synchronising my iPhone to the MacPro but then lost all the content on the iPhone. I managed to get it back using the restore. This means the only content I have for Address Book and iCal sits on my iPhone!
Put one unique entry in both iCal & Address Book on your Mac. These entries can be fake, that doesn't matter, just make sure Address Book & iCal are not empty. Then when you select to sync contacts & calendars on the Info pane in iTunes, you'll get a merge or replace prompt. Select merge.
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I am in Australia and wish to purchase a movie in the USA itunes store and download it to my windows 7 PC. Can any one help?
You can only buy content from your own country's store, to buy from the US store you will need to be in the US with a US billing address on your account. You can try requesting that the film be added to the Australian store, but unless the film studio/rights-holder agrees to it then Apple won't be able to sell it there : http://www.apple.com/feedback/itunes.html
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I just purchased a MacBook Pro off of someone. They left a lot of their information on it, email, photos and all that. Is there an easy way to just delete everything on it and start fresh?
Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
OS X 10.7 or later was installed by the previous owner
The startup volume was encrypted with FileVault
You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
Anyone out there purchase Snow Leopard shortly before Apple's offer to get it free? I want to get a refund and purchase Lion so that I can use iCloud.
You have to buy the DVD for 10.6. It's not available for download like 10.7.or 10.8. The 10.6 Snow Leopard DVD is in the Apple online store. You can get it for $19.99. You will need to be running 10.6.8 to access the App Store to order Lion or Mountain Lion. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
System Requirements for 10.6:
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible internet service provider: fees may apply.
The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard.
The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion.
The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion. -
I am using Elements 12 trial on an old windows 7 PC and wish to purchase the license. If I upgrade to a Mac OSX in the near future, will I have to repurchase the license?
If you think you want to use PSE on both platforms buy the boxed version, which comes with a serial number that works in both. Downloads have single-platform serial numbers. But at this time of year I don't think I'd buy PSE till the trial runs out.
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i have an ipod classic and I did have a macbook pro but it crashed. Is there any way to transfer the music from my ipod without losing everything on the ipod. Because my new computer is a pc it wants me to reset my ipod but I will lose everything.
See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock -
I have a Macbook 2007/08 model and the charger has decided to pack in. I have also recently purchased a Macbook Pro 2013 model and would like to know if there is an adaptor available that I can use on my Macbook Pro charger to charge the Macbook.
You can get a new third party 60W power adapter on eBay for under $20.
http://www.ebay.com/sch/i.html?_nkw=macbook+power+adapter&_sacat=0&_sop=12&_dmpt =Apple_Laptops&_odkw=macbook+power+adapter&_osacat=111422&_trksid=p3286.c0.m270. l1313
Or for $80 from Apple http://store.apple.com/us/product/MC461LL/A -
I've got a iPod classic 80g I've got loads of pictures on there and I want to get them off. I've tried something where the files I get off come up as thumbnails which I can't open. Is there any way of getting them off and viewing them as a normal photo?
Oh no... NOT THE 99-PAGER!!! Anything but THAT!!!
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