We puchased elements & photoshop 13 and we are having trouble with some parts of it.  Can we uninstall & re-install?  Was not sure what the agreement allows?

just purchased elements & photoshop 13.  We are having problems with certain parts of it.  Are we allowed to uninstall and reinstall. Was not sure what the agreement allowed. help!!

Yes, feel free to uninstall and reinstall as many times as you feel necessary. However, this doesn't often fix problem (unless the install process didn't work in the first place or that files have become damaged or are missing since the install process).

Similar Messages

  • Some movie rentals i can transfer from ipad but most not! Whats the problem? They are all SD.

    Some movie rentals i can transfer from ipad but most not! Whats the problem? They are all SD. Some are watched others not. It just seems to be a fluke sometimes that they show up in the rented movies when i sync. And bought movies I always have to manually transfer to my computer!

    How did you rent them ? From http://support.apple.com/kb/HT1657 :
    If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.

  • I have a macbook air late 2010 and keep getting a warning that my hard drive is full and to delete things so I purchased a external hard drive (1TB) but I'm just not sure what the correct way to transfer and store files to the external drive is. First MAC

    I purchased a macbook air about 5 months ago and lately i keep recieving a warning that the hard drive or disk is full and that I will need to move items to trash in order to free up space on it. I purchased a external hard drive 1 TB but I'm very new to mac and ios and unsure as to how I'm suppose to transfer my files (video, pics, music etc.) from my mac over to the external hard drive in the correct way so I won't end up deleting them permenately or screwing anything up with my mac as far as the applications and programs being able to run. Am I supposed to just copy to the external hard drive and then move to and empty the trash? That's pretty much all I could come up with, but then what if i need or want to access that file again at a later time. Also, I have an i Phone and i pad so with i cloud it automatically syncs all my purcheses and if i delete something from itunes on my mac it deletes from my ipad.
    I'd appreciate any kind of input i think im just a little lost here. I have to say i love my Mac and wouldn't trade it for anything (except maybe a macbook pro w/more memory)... Is there something I'm missing???

    To free up hard drive space the best bet is to move data files that you don't need access to all the time. Likely candidates are music, video, and photos. Things like word processing and spreadsheet files can also be moved but they tend not to be very large and so don't free up much space. The problem with moving the above mentioned files is that iTunes and iPhoto need to know where the files are stored.
    Here's an article explaining how to move the iTunes folder. You can move the iPhoto library using the Finder but there is a slight complication. Start iPhoto, open the Preferences and click on the Advanced tab. The first option is "Copy items to the iPhoto Library". If this option is checked, copy the iPhoto library to your external folder (drag it from the Pictures folder to your external drive) and then delete it from your Picture folder. If this option is not checked, it is a bit more complicated and we'll need to talk a bit.

  • I have a new MacBook and I'm having trouble with the help section. I would like to rearrange the order of my photos with in an Event, how do I do this? I follow the directions but it will not work. Thanks for some tips.

    I have a new MacBook Pro and I'm having trouble with some of the Help sections. I want to rearrange the order of my photo's within an Event. I have followed the directions but it will not let me do it, what am I missing?  Thanks for any tips.

    Are you talking about iPhoto? If you are please post this in the iPhoto forum, thanks!

  • Several of us have a iPhone 6s and are having trouble with hearing and speaking at the same time when using the phone. ? The speakers seem to be too far apart? Are others having this issue? Solutions?

    Several of us have a iPhone 6plus and are having trouble with hearing and speaking at the same time when using the phone. ? The speakers seem to be too far apart? Are others having this issue? Solutions?

    Not having the problem, don't personally know anyone who is.

  • Photoshop Elements diagog box is frozen and I can't get it to close.  Do I delete and up date to a high version?  I've been getting along fine until yesterday - not sure what happened

    Photoshop Elements 3 dialog box with picture and patent numbers - not sure how to get it fixed.  It's in an infinite loop - have rebooted to no avail.  Should I update to a higher version after deleting this version?

    Tried the resetting options, but can't even get to preferences - nothing 
    will open.  May have to find my Version 3 CD, or delete Photoshop 3 and get 
    a higher version.
    In a message dated 1/4/2015 11:35:36 P.M. Eastern Standard Time, 
    [email protected] writes:
    Photoshop  Elements diagog box is frozen and I can't get it to close.  Do I
    delete and up date to a high version?  I've been getting along fine  until
    yesterday - not sure what happened
    created by RKelly_ (https://forums.adobe.com/people/R_Kelly)  in 
    Photoshop Elements - View the full  discussion
    (https://forums.adobe.com/message/7065312#7065312)

  • Importing photos from Iphone to computer and there is a message it is having trouble with this part way through on a phot and then stops

    I am having trouble importing photos onto my Mac book Pro from my Iphone...in the middle of the import I get a message stating that they are having trouble with one of my photos and then stops importing...want to save photos and clear the phone storage

    Hello cindysc
    Try importing the photos using Image Capture and see if that changes things. If it still gets stuck, try and email the photo to your self and download it that way.
    iOS: Unable to import photos to computer
    http://support.apple.com/kb/ts3195
    Regards,
    -Norm G.

  • My computer continually asks me to enter my password for Keychain access. This problem is continuos and I am having trouble with eliminating it. I have changed my password through Security and my Accounts numerous times to no avail.  Is there anythin

    My computer continually asks me to enter my password for Keychain access. This problem is continuos and I am having trouble with eliminating it.
    I have changed my password through Security and my Accounts numerous times to no avail.
    Is there anything I can do other than Resetting the entire computer and re installing all of the software, apps, etc.etc.

    Back up all data before proceeding.
    Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
    If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
    Right-click or control-click the login entry in the list. From the menu that pops up, select
              Change Settings for Keychain "login"
    In the sheet that opens, uncheck both boxes, if not already unchecked.
    From the menu bar, select
              Keychain Access ▹ Preferences... ▹ First Aid
    There are four checkboxes in the window that opens. Check all of them. if they're not already checked. Close the window.
    Select
              Keychain Access ▹ Keychain First Aid
    from the menu bar and repair the keychain. Quit Keychain Access.
    If you use iCloud Keychain, open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device.

  • We are trying to do a Quick payment from payment workbench and getting 'FRM-41830: List of values contains no entries' error for payment document column/field. Payment document setup looks good. Not sure what the issue is.

    We are trying to do a Quick payment from payment workbench and getting 'FRM-41830: List of values contains no entries' error for payment document column/field. Payment document setup looks good. Not sure what the issue is.

    Already gone through following three notes but didn't found resolution.
    APXPAWKB: FRM-41830 When Clicking on Payment Document LOV (Doc ID 1081305.1)
    R12: APXPAWKB: Payment Document Lov Is Empty When Entering A Payment (Doc ID 857587.1)
    R12: Payment Workbench Error: FRM-41830 List Of Values Contains No Entries (APXPAWKB.FMB) (Doc ID 1323875.1)

  • I have a Mac, IPad, I phones, and 2 Windows Vista Pcs and I'm having trouble with the Windows Laptop staying connected.  I have to re-boot after and extended period of time please help

    I have a Mac, IPad, I phones, and 2 Windows Vista Pcs and I'm having trouble with the Windows Laptop staying connected.  I have to re-boot after an extended period of time please help.  Thanks!

    I have a Mac, IPad, I phones, and 2 Windows Vista Pcs and I'm having trouble with the Windows Laptop staying connected.  I have to re-boot after an extended period of time please help.  Thanks!

  • TS2446 Hello, I'm Bethany and I'm having trouble with my apple ID I tried to buy something from he app store and they assed me some questions and anyway i have locked my account and don't know how to unlock any help with be very helpful thanks.

    Hello, I'm Bethany and I'm having trouble with my apple ID I tried to buy something from he app store and they assed me some questions and anyway i have locked my account and don't know how to unlock any help with be very helpful thanks.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I am having trouble printing I have a connection to my printer wirelessly but does not print out the correct page I want.When I do print I get a bunch of pages more than is needed and also get a code and symbols please help I am jammed at work

    I am having trouble printing I have a connection to my printer wirelessly but does not print out the correct page I want.When I do print I get a bunch of pages more than is needed and also get a code and symbols please help I am jammed at work

    This can be the result of selecting the wrong driver. An older, unsupported laser printer will sometimes work with the generic Postscript driver.

  • Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

    Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

    Hello Sue,
    I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
    I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
    It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
    Michael

  • HT1414 I have broken the glass on my ipod touch. I am having trouble with some of my apps opening when I touch the screen. Can the glass be replaced? Will that solve the problem?

    I have broken the glass on my ipod touch. I am having trouble with some of my apps opening when I touch the screen. Can the glass be replaced? Will that solve the problem?

    Very likely yes.
    Apple will exchange your iPod for a refurbished one for $199 if a 64 GB 4G, $99 for the other 4G iPods and $149 for a 5G. They do not fix yours.
    Apple - iPod Repair price              
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit

  • TS1292 I am having trouble with my iTunes Gift card code. It says I have not entered the code correctly when I have-repeatedly. How can I redeem my iTunes voucher?

    I am having trouble with my iTunes Gift card code. It says I have not entered the code correctly when I have…repeatedly. How can I redeem my iTunes voucher?

    If the card was issued in the same country as you and your account are based and the page that you posted from doesn't help, then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

Maybe you are looking for