We pushed the back button accidentally while watching a rented movie. Now we can't get it back. iTunes says we've already rented it and to go into settings and downloads to download it but there is no 'downloads' under settings, How do we find our movie
We accidentally pushed the back button while watching a movie and lost the move. We went to the rent section which said we already rented it and told us to go to settings and downloads to download. There is no downloads under settings, how do we get our move back???
When I see a question I think I know the answer to, I'm there.
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I have a Macbook pro mid 2011 and just bought the Apple TV. While watching program or movie from any of the apps such as Watch ABC, the program keeps stopping and starting constantly.
That would indicate a network issue.
Reboot ATV and router
Make sure DNS is set to auto
Ensure router is up to date, if on wifi try ethernet
Go to istumbler.net to get a report of the network, look for signal strength and noise -
I purchased an iPhone 4s few weeks ago here in Pakistan and now I can't activate it because it says the this iPhone was lost and erased. Sign is with the Apple ID that was used to erase this iPhone. What do I do now? because I contacted the Owner but he's not willing to give me that ID. I mean it's really very annoying why do people are selling stolen phones? Please help me guys.
If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.
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I'm new to the iCloud and Mac in general. After experiencing a hard drive that went out of the blue, I lost everything. I wanted to use the icloud to back my documents up. I went into the iCloud under settings but it only shows my iPhone and daughter's iPod. How do I get my Mac to back up too? Is there something I need to use to have the documents back up?
You cannot back up your Mac to iCloud. Even backing the whole thing up to another online service would be dubious because it would take a very long time. You should buy an external hard disk and back up to that - even better, buy two and use one to make a Time Machine backup and the other to clone your Mac from time to time, thus giving you a backup from which you can boot in an emergency.
If you wanted to back up a suitably sized selection of data to an online service there are a number of third-party methods available, some of which are examined here:
http://rfwilmut.net/missing3 -
So I updated my Ipod touch to the newest software on my pc laptop which is windows 7. The software update wiped all of my songs and apps off of my Ipod. This is not that big of a deal because the songs and apps are still in my library and apps folder in itunes on my computer. The problem is, when I go to sync all my songs and apps back onto my ipod the tracks and apps are not syncing. It's almost as if the computer thinks all the songs are still already on the ipod but they are not. What do I do here?
- Try resetting the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next, restore from backup. -
Can't start macbook after a failed installation.
Have you tried holding down the power button and home button at the same time until the device turns off...then let go. Can you take a picture of the box?
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Help! I accidentally pushed "allow " after upgrading my husbands iPhone . Now he gets all my messages! How do I un- do this?!
This happens when you both use the same Apple ID for iMessage. To fix this you have two choices:
On one of the phones go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in with a different ID. Note: you can still share the same ID for purchasing in Settings>iTunes & App Stores; or
On both phones go to Settings>Messages>Send & Receive and uncheck the email address(es) shown under "You can be reached by iMessage at". Also uncheck anyone else's phone number, if present. -
Hi,
I have an I pad2 ,mail button was working fine until a couple of hours ago,when I pressed the button my hotmail messages came up,now when I hit the button I just get a blank template ? Help please !No,didn't have any of those but have since solved the problem by following the advice in user guide to switch off and switch back on again,thanks for your efforts anyway.
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The bookmarks sidebar keeps popping in and out. This shifts the screen making it hard to read or write anything. I have gone to "View" but am unable to stop it. The firefox questions don't address this issue.
Did you check if there were extensions installed in that new profile?<br />
Some programs install extensions globally and appear automatically in a new profile.
Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* http://www.mozilla.com/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Do a malware check with some malware scanning programs.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br />
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
I have no confirmation email. Please help!
Did you buy direct from Adobe, or from some other vendor?
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing -
My iphone 4s will not allow me to open applcations that I have downloaded. I have tried a few things but still will not allow me to open. Shows they are open once pushing the home button twice. Please help!
Pressing the Home button twice does not show you what apps are running. It shows you what apps were recently used.
Download a free app from the App Store. Once it downloads, your other apps should work properly again. -
i accidentally deleted iPhoto on my mac and it says the the app was downloaded with a different apple id and now i can't get the app back without paying $14.99
Did you install it yourself are somebody else for you?
If you installed them yourself, but do not remember which AppleID you used, try all AppleIDs you might have used in turn.
If somene else set up your Mac for you, ask the person to reinstall it. If you bought the mac second hand, the previous owner needs to contact Apple to transfer the iLife apps. If that is not possible, delete the apps that you cannot update and buy them using your AppleID. -
i accidentally pushed the power button of my macbookpro... it restarted but doesnt open... what appears now is a flashing FOLDER logo with a QUESTION MARK on it.. can someboby help me to fix this?
(Assuming you don't have a firmware boot lock set)
First easy step...
1. Shut down the computer if it's on (hold the power button down... until it shuts off)
2. Press the power button
3. Immediately press AND hold the Option key ASAP
Hold until drive option images appear in a single row across the screen. Typically most people running 10.7 or 10.8 will see 2 drive options to boot from: the main volume they usually boot from, and a recovery volume. If your main volume pops up. Use the cursor or arrow keys to highlight/select the main volume and press enter. That should boot your main volume. Let me know what you get from this point... I'll give you more as you go along. -
i accidentally pushed the power button while update on OS X Mountain Lion Update is ongoing... my computer restarted and is not opening... could soembody please help me what to do?
See Here > Recovery and > About Lion Recovery. Also, see the Internet Recovery.
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My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
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