"We're sorry, something seems to be wrong on our end. Please try again later." message

How to cancel CC subscription when this message keeps coming up (since last week). I only have 6 days until my current subscription expires and I don't want to auto-extend.

Contact support directly by phone or web chat.
Mylenium

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"We're sorry, something seems to be wrong on our end. Please try again later."

Hello,
I'm a subscribent of a yearly CC plan, and everything was OK since now. Day before yesterday, when the schedule for next monthly payment tick, Adobe did not charge my card. And yesterday morning I received an email with a message like that (self-transalted since I received it in Polish):
"With the end of the payed period your account on CC was changed to free since we couldn't charge your card. To use paid account update the payment information [link] (...)"
Well, cool. But:
1. My card is OK, I'm sure about that and bank confirms that. Nothing was charged from it.
2. I can't update the payment information since I get the "we're sorry" notice.
Customer service can't help me, at least the online one. The sole response the guy came up with to malfunctioned payment information update was to perform... payment information update. And an advice to call 0800 which is not even responding (rejecting my every call with a busy signal, tried all day long yesterday).
Here's the issue - what now? I can't edit the information, the error doesn't seem to miraculously fix itself and I can't use a support since there's no competent support that I can reach.
Thank you for any help.
A.

I am having the same issue. When I try to update my payment information I receive an error that states, "We're sorry, something seems to be wrong on our end. Please try again later.
After Adobe's servers were breached I received a phonecall from my bank, stating that someone had used my credit card at a hotel in Mexico (I live in Ohio). I closed that credit card and was issued a new card. I want to update my card information on my Creative Cloud subscription. I chatted via the web with a customer service rep today. He was anable to help me. He suggested I call the Care Center. The hold was estimated at 2 hours. All I want to do is update my card information so the next time Adobe automatically bills for my subscription the transaction doesn't bounce.

Error on console We're sorry, "something seems to be wrong on our end. Please try again later."

We're sorry, something seems to be wrong on our end. Please try again later.

Getting this message when trying to do Team Management and other functions on creative.adobe.com, impossible to adminster our team account and deploy new users!!
Not a good start to using CC. Is this a known issue or a problem at my end?

We're sorry, something seems to be wrong on our end.

I need to change the credit card information and I receive this error:
We're sorry, something seems to be wrong on our end.
I tried to use other browser, removing all cache and cookies. No success.
No hurry, there are still 20 days until next payment, but please help.
Thank you!

Hi Bogdan,
The next billing date for the Creative Cloud Individual subscription that you had purchased in 2012 for which you were unable to change the credit details is on November 5th 2013,
I would request you to contact us to change the credit card details before November 5th 2013 .
You can contact us through http://adobe.ly/yxj0t6, please free to post if you have any further query on this.
Regards,
Rajshree

Credit Card update - "We're sorry, something seems to be wrong on our end. Please try again later."

My payment was declined I need to update my payment info and it won't let me. My work is at a standstill on a deadline. Your website says help available 24/7 but your phone support is not currently open. Very frustrating just want to get on with my work and not trawl through your help directories!

You can contact our chat support for this. Please refer the below link.
http://helpx.adobe.com/contact.html?product=creative-cloud&topic=orders-refunds-and-exchan ges
-Harshit yadav

We're sorry. Something seems to be wrong on our end. Please try again later. If this continues to fail, please contact Customer Support.

I enter my redemption code and click activate but this error message keeps coming up."We're sorry. Something seems to be wrong on our end. Please try againlater. If this continues to fail, please contact Customer Support."

contact adobe support, https://helpx.adobe.com/contact.html

We're sorry, but something seems to be wrong on our end. Please try again later. If the problem pers

my customer is getting a error message as "We're sorry, but something seems to be wrong on our end. Please try again later. If the problem pers----"

Something seems to be wrong on our end. Please try again later

hi
am getting this error Something seems to be wrong on our end. Please try again later

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Sorry, we are unable to log you in. Please try again later

Hi there,
I see a few posts are online over the last year relating to this issue, but as far as I can see there are none that have a definitive answer - that's a bit shocking.
So I need to install the server behavior extension to DW CC and to do this I either need a direct download link for the extension (which there doesn't seem to be) or download it using Adobe Exchange.
However, as soon as I try to commence download or go to My Stuff in the DW Adobe Exchange panel, I get the infamous "Sorry, we are unable to log you in. Please try again later". It still didn't work later.
This is a fully registered version of DW CC, only recently installed. AdobeExchange V1.1.0
Please help.
Thanks,
Mark

Hi Mark,
Thanks for getting in touch. You're correct that this issue has affected others in the past, however the root cause has always differed on a case-by-case basis - hence why there hasn't been one definitive resolution on this issue.
So that we can work out what is going wrong in your particular case, could you please email me (fgregor at adobe dot com) with the following log file?
On Windows:
C:\Users\<username>\AppData\Roaming\Adobe\Exchange\adobeexchange.log
On Mac:
/Users/<UserName>/Library/Preferences/Adobe/Exchange/adobeexchange.log
We'll do our best to get to the bottom of this as quickly as we can.
Best wishes,
Fraser

MSDN Internet Server error: Sorry, we were unable to service your request. Please try again later.

I have been experiencing a high rate (maybe 1 in 5 page renders) errors from the MSDN servers in the last 4-6 weeks.
It reports in the breadcrumb "Internal Server error"
And then writes below: Sorry, we were unable to service your request. Please try again later.
Is Microsoft aware of this ongoing and high rate issues?
--Dale

There are many who are facing this issue.
https://social.msdn.microsoft.com/Forums/en-US/098dc7d7-b12a-4a6d-ae74-47e612531e68/internal-server-error-coming-when-accessing-msdn-forum?forum=reportabug
-Vaibhav Chaudhari

My iphone 4s cant activate after i update the ios to 6.0.1, always shows this message " Your request couldn't be processed" we are sorry but there was an error processing your request, Please try again later........please someone help me...

My iphone 4s cant activate after i update the ios to 6.0.1, always shows this message " Your request couldn't be processed" we are sorry but there was an error processing your request, Please try again later........please someone help me???

It sounds a lot like your phone was jailbroken or hacked to unlock it before you updated.
Was it?

Edit Payment Method We're sorry. Something seems to be wrong on our end. Please try again later. If this continues to fail, please contact Customer Support.

Anyone ever see this?

yes, with website maintenance that's expected and, if there are unanticipated problems, that would be probably be seen.
in any case, if you continue to have problems, you can use adobe chat, http://helpx.adobe.com/x-productkb/global/service-ccm.html

"Sorry, we can't connect to your account. Please try again later." when attempting to activate access 2013 via proxy server

I am able to install Access 2013 but when it comes to activating it, it gives me the above error.
I have already had my SysAdmin add the following URLs to our whitelist but with no effect:
roaming.officeapps.live.com:443/
ols.officeapps.live.com:443/
Can anyone suggest anything else that I could try or any other URLs that I may need to add to our whitelist?
Many thanks,
Ricky

We recommend you check the corporate proxy server / firewall log, it will tell you the URL that
Office 2013 was trying to access.
Add them to your whitelist to see if the issue persists.
Tylor Wang
TechNet Community Support

Sorry we could not reach the Netflix service. Please try again later.If the problem persists please visit the Netflix website.

I know my internet connection is working and Netflix still wont load or just cut me off completly at half way thur watching an episode.

Same here... I have 2 AppleTV's: 1 in my LR, and another in my bedroom. Netflix works fine on my MacBook Pro, my iPhone, and on the AppleTV in my LR... but refuses to play on my bedroom unit. I've tried the unplug/wait thing.. resetting... ensuring that my LR unit wasn't still playing content...etc. No joy.
Contacted Netflix... they say it's not on their end, since I can get service on all of my other devices.
Has anyone returned their unit to the Genius Bar guys yet?

Why can't update credit card info, always remind "We're sorry, something seems to be wrong on end.

after Adobe hacking incident, I replaced with a new credit card
but now I want to update my credit card information , in order to continue buy Adobe CC
the website always remind me, "We're sorry, something seems to be wrong on our end. Please try again later. "
how to fix it ?
I confirm not the browser or network problems. I try chrome/safari/IE/firefox both Win/Mac

When I had this exact error message a week ago when updating my CC for the same reason, I was able to get it to work in the Chrome variant CoolNovo but not in IE, but now it works in IE, so I’m not sure what is different.
I am beginning to think it matters if I’ve logged into the forums or Photoshop.com or into www.adobe.com using a particular browser and there’s a cookie that has either expired or not expired that is holding my password. Having a particular security setting enabled in the browser might affect it, and whether popups are blocked or not, could to.
You might try deleting all the adobe.com and Photoshop.com cookies in a browser that allows selective deletions or all cookies in one that doesn’t and try different variations of being logged in to or not logged into www.adobe.com before going over to creative.adobe.com as well as saving your password or not saving your password (remember me checked or unchecked) see if one variation helps.

"We're sorry, something seems to be wrong on our end. Please try again later." message

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