We recently had a few brief power failures. Since then, my Mac Pro has been very slow on start up. Any suggestions?

We Recently had a few brief power failures. Since then, my Mac Pro has been very slow on startup. Any suggestions?

Like the man says:
Run Disk Utility > Repair ... (not just repair permissions) while booted from another drive. If you have a stronger utility like Disk Warrior, that would be even better.
If you find that the ONLY way you can do this is by booting from the DVD, The Hatter recommends you establish an emergency drive or partition on a drive other than the Boot drive and use that in the future. It makes emergency Repair, backup, and cloning much easier.

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Recently Apple TV has been very slow in responding to remote

Recently Apple TV has suddenly been very slow in responding to infared remote. In some instances it responds quickly to a push of a button ( menu, select, right, left) and then it is nonresponsive to the same command. The remote is the original Apple Remote which came with Apple TV What could be causing this?

Hi there jvaini,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting the Apple Remote
http://support.apple.com/kb/ht1722
-Griff W.

I have been trying to burn a movie in iDVD and it has been VERY slow. Never had problems in the past. HELP!

Hi there, I have been trying to burn a movie I created in iDVD. When in the "creating your DVD" it is VERY slow saying it will take over 6 hours to burn the movie. I have never had this problem before. It also won't let me minimize the screen, I just get the beeping noise that something is wrong, but no pop up window telling me what to do. Does that make sense? Also the black & orange burn wheel is spinning VERY slowly and will often just stop. Any help would be much appreciated. Thank you!

Hi
When iDVD goes slow to ridiculously slow - it usually depends on - low free space on Start-up hard disk
• I set for a minimum of 25Gb free space
• 10Gb might work but slow
• 5Gb - slow and un-stable - DVD usually doesn't play
• <1Gb - iDVD might not even start and even so Mac OS runs into problems.
Else
Not knowing the origin to Your problem - General approach when in trouble is as follows.
• Delete iDVD pref file - *or rather start a new user/account* - log into this and re-try
iDVD pref file resides.
Mac Hard Disk (start-up HD)/Users/"Your account"/Library/Preferences
and is named.
*com.apple.iDVD.plist*
While iDVD is NOT RUNNING - move this file out to desk-top.
Now restart iDVD.
• Free space on internal (start-up) hard disk if it is less than 10Gb should rather have 25Gb
• Hard disk is untidy. Repair Permissions, Repair Hard disk (Apple’s Disk Utilities application)
• Program miss-match. iDVD 5.0.2, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK - DON’T work under Leopard
• Program miss-match. iDVD 6.0.4, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK (might work under Leopard)
• Program miss-match. iDVD’08 v. 7.0.1, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK will work under Leopard)
• Program miss-match. iDVD’09 v. 7.0.4, Mac OS X.5.8 AND QuickTime 7.6.4 - is OK (does work under Leopard)
• iDVD (08) v7 Locate theme folder. Move out iDVD1, iDVD 2 and eventually iDVD4 folders to desktop - re-try
Macintosh HD/Library/Application Support/iDVD/Themes/ zzzzzzzzzz
or
Macintosh HD/Users/Your log-in//Library/Application Support/iDVD/Installed Themes/ zzzzzzzzzz
• Try a Cleaning CD/DVD that cleans the laser lens on the DVD burner/player
iDVD 6.0.4 and iDVD 7.0.1 are compatible with Mac OS X 10.5 Leopard
Last resort. from Craig. Solved the problem!! Finally!!
I deleted every iDVD application and folder from my boot drive,
emptied the trash and then installed iDVD 08 using the customize option
and I am up and running.
If You do a re-install be sure to get rid of all iDVD old parts AND then EMPTY the Trash-basket !
iDVD updated ?
Apple Codec updated ?
Start a New Clean project - or delete project assets
No of Colors - must be set to millions
EdinSF writes that, The 10.6.3 update with an Open GL fix seems to have taken care of the problem.
Yours Bengt W

I've recently had to have my hard drive replaced which means my itunes has been lost can i transfere whats i have on my itouch back onto my new itunes??

can anyone help??

Transfer iTunes purchases by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
Copy music from Ipod to new computer...: Apple Support Communities
- Make a backup of the iPod by connecting to the computer and right clicking on the iPod under Devices in iTunes and selecting Backup
- Restore the iPod from backup.

I downloaded a new version of firefox a few days ago and since that time my computer has been going to a black screen, the words are disappearing . Then I get the message "Dispaly driver igfx stopped responding but has now recovered"

It started on Nov 10th.

The Firefox pop-up blocker is usually very effective for blocking pop-ups generated by websites, but it sounds like you may have picked up some Malware that is generating those pop-ups from you own PC.
Install, update, and run these programs in this order. They are listed in order of efficacy. '''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. 
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] 
Also, if you have a search engine re-direct problem, see this: 
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html

I just updated to the latest version of firefox yesterday. Since then,the browser has been very slow & unresponsive. When I go to tools 2 clear recent history it takes forever and then sometimes freezes. The old version worked perfectly and was very fast

Should I just go back to the old version of firefox? my OS is windows 7

Unfortunately it can not be recommended that you go back to firefox 6, some of the fixes were security fixes, and firefox 6 is no longer considered secure or supported. ( Firefox 3.6.23 was updated and is still temporarily supported, but I doubt many would consider downgrading that far)
* see [[installing a previous version of firefox]]
Check that all your extensions are up to date. Possibly it is due to a change in the version or combinations of themes plugins and add-ons that you use. You clearly have out of date plugins showing.
*try http://www.mozilla.org/en-US/plugincheck/ & See also
**[[troubleshooting extensions and themes ]]
** [[basic troubleshooting]]

I recently had a catastrophic hard drive failure and had to replace it. At the time, I had a VERY extensive music library and it is now lost. This entire library was also on iTunes. Is it possible to recover that library, or do I have to download again?

I recently had a catastrophic hard drive failure and had to replace it. At the time, I had a VERY extensive music library and it is now lost. This entire library was also on iTunes. Is it possible to recover that library, or do I have to download again?

If your hard drive was not backed up then you can download items purchased from the iTunes Store.
Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Did you subscribe to iTunes Match service? If you did, your other music would be available too.
Note, this restores the music files themselves, not playlists, playcount, ratings, or other things associated with the actual library file structure.
You really should consider getting a backup drive. Hard drives failures are a certainty and it saves a lot of grief.

I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated

I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated

Debit card? Are you sure?
USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances."

I recently brought a iphone 3gs and had it unlocked then my boyfriend restored it to factory setting now my screen just has the apple icon stuck on it any suggestions as what to do?

i recently brought a iphone 3gs and had it unlocked then my boyfriend restored it to factory setting now my screen just has the apple icon stuck on it any suggestions as what to do?

It is now locked to the original carrier. Sounds like that was Orange. Only the carrier the phone is locked to can authorize the unlock of the phone. You may be able to use it again on Orange, or if they provide unlock services you may be able to get it unlocked, however I have read of many phones that have been hacked to unlock not accepting the factory unlock. This support document will explain about some of the problems you have been having. http://support.apple.com/kb/HT3743

Recently updated to 3.8.2 v1.1 and since then my mac crashes a lot, and can't handle simple tasks. Has anyone else had this problem?

I recently got told about the new software update for OS Yosemite. It was version 3.8.2 v1.1 and since then my mac crashes a lot, and can't handle simple tasks. Like playing a 3 minute song, checking emails, and even whilst typing this its crashed so many more times than i've lost count. Has anyone else had this problem? And what do you recommend I do?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Pages on my iPad3 has become very slow to open documents after upgrading to ios7. I've clicked on a folder 5 minutes ago and am still waiting. The work-around seems to be to force-close it, but I've needed to do this many times in the last few days.

Pages on my iPad3 has become very slow to open documents after upgrading to ios7.
I posted on here about this a few weeks back and someone suggested force-closing Pages -- and that does indeed enable me to open things -- but I have had to force-close many times in the last 24 hours, which is worrying. Are there any other suggestions?
I am sometimes also finding that, when I have been writing something and then click on "documents" the screen goes blank, there is a wait of around a minute and then the same document is re-displayed, before clicking "documents" again lets me look at other documents -- which is a pain if I am trying to move between documents repeatedly. Again, words of wisdom on this would be great.
Pages under iOS6 opened quickly, and there was an immediate loss of performance when I upgraded. I am finding this very frustrating because I don't feel that the new Pages has added to the facilities I was using, but a slowness to open documents is frustrating.
Thanks
Mark

Pages on my iPad3 has become very slow to open documents after upgrading to ios7.
I posted on here about this a few weeks back and someone suggested force-closing Pages -- and that does indeed enable me to open things -- but I have had to force-close many times in the last 24 hours, which is worrying. Are there any other suggestions?
I am sometimes also finding that, when I have been writing something and then click on "documents" the screen goes blank, there is a wait of around a minute and then the same document is re-displayed, before clicking "documents" again lets me look at other documents -- which is a pain if I am trying to move between documents repeatedly. Again, words of wisdom on this would be great.
Pages under iOS6 opened quickly, and there was an immediate loss of performance when I upgraded. I am finding this very frustrating because I don't feel that the new Pages has added to the facilities I was using, but a slowness to open documents is frustrating.
Thanks
Mark

I am running XP SP2 fully patched. I recently upgraded to 3.6.3 and since then, clicking on an icon that normally would open another windows (for example, a printer-friendly version of the current web page), nothing happens. In these situations, I have be

I am running XP SP2 fully patched. I recently upgraded to 3.6.3 and since then, clicking on an icon that normally would open another windows (for example, a printer-friendly version of the current web page), nothing happens. In these situations, I have been forced to go to IE or Crome in order to accomplish what I need to do. Very frustrating. Also clicking in the slider area has no effect. "Page Up" and "Page Down" keys work. Holding down left mouse button on slider works. Also very frustrating. Can someone help
== This happened ==
A few times a week
== Upgraded to 3.6.3.

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

I have the original AIR recently it has really slowed down. Every function usually gets the pinwheel. It is up to date and has 10g of free disk space. Any suggestions as to the cause?

I have the original AIR recently it has really slowed down. Every function usually gets the pinwheel. It is up to date and has 10g of free disk space. Any suggestions as to the cause?

Often a failed disk or power supply. See:
https://encrypted.google.com/search?q=%22time+capsule%22+%22orange+light%22&as_q dr=all&newwindow=1&num=100

Some times when I press the home button to read my finger the screen becomes black and it shows the Apple logo, this take a few seconds to get back the screen and this has been happening even 3 or 4 times in a row! What should I do?

Some times when I press the home button to read my finger the screen becomes black and it shows the Apple logo, this take a few seconds to get back the screen and this has been happening even 3 or 4 times in a row!
What should I do?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

I am having a problem when I plug my iPod into my macbook. When I plug the cable into my mac I get the following message - "Because a USB device was drawing too much power from your computer, your USB device has been disabled." PLEASE HELP!

I am having a problem when I plug my iPod into my macbook. When I plug the cable into my mac I get the following message - "Because a USB device was drawing too much power from your computer, your USB device has been disabled." CAN SOMEONE PLEASE HELP!

The rest of the message in the pop up window says "To prevent damaging your computer, the USB device drawing too much power has been disabled. Other devices may have also been disabled. When you disconnect the device drawing too much power, your other USB devices will be enabled again."

We recently had a few brief power failures. Since then, my Mac Pro has been very slow on start up. Any suggestions?

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