We used to have great service, now it sucks! Constantly dropping calls, dead areas that have never been dead. Getting fed up and getting no help from Verizon.

This is really getting old, no help from Verizon. Service was great 2 years ago now it sucks, Constantly dropping calls, dead areas where there used to be fine. What is verison doing to help this???

I have an iphone 5s, my husband has a casio, my sister in law has a Samsung, my friends have various phones we are all experiencing the same thing – dropped calls, no service and it is outside as well as inside the house or the car. At our residence and along the drive to work or to the store. I don’t text much or use my data much so I am mostly concerned with the telephone service.
Every day may not be good, but there's something good in every day. Author Unknown
>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

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HT4539 I have 2 year old I-phone 4 that has never been updated. I need to download an update from my computer but can not find the right place on the I-Tunes page. Do you know where is the right place to update a phone that does not have an "update" butto

My (old, never updated) I-phone has no "update" button in Settings and I would like to update it. I can not find the right place on I-Tunes to download the updates. Do you know where to look?

Update your iPhone, iPad, or iPod touch - Support - Apple

I cannot access my old email address anymore, however I have used it for my apple ID and now I want to delete it because the account has never been verified in the first place so my password for it doesn't work. What do I do?

I cannot access my old email address anymore, however I have used it for my apple ID and now I want to delete it because the account has never been verified in the first place so my password for it doesn't work. So when I want to download apps I have to sign in with apple id but I can't so I made a new one, However I can't seem to be able to delete the old one. What do I do?

You can't merge Apple IDs. You also can't cancel (delete) and existing ID, you can only choose to stop using it.
If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance. Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’.

I started my update for ios 5.1for iPhone 4s and cancelled it have way through now it says it's downloaded but really it's not the update is still there and when I try to update it it says unable to install update : an error occurred installing iOS 5.1 ?

I started my update for ios 5.1for iPhone 4s and cancelled it have way through now it says it's downloaded but really it's not the update is still there and when I try to update it it says unable to install update : an error occurred installing iOS 5.1 ?

See Here... Unable to Update or Restore...
http://support.apple.com/kb/HT1808

I am running OS10.6.8 and have a mail box duplication. I use gmail and when I open my mail I have both the Apple Mail and another set of boxes for Gmail. Both get all mail and when I delete from one, it deletes from the other. How can I get rid of the dup

I am running OS10.6.8 and have a mail box duplication. I use gmail and when I open my mail I have both the Apple Mail and another set of boxes for Gmail. Both get all mail and when I delete from one, it deletes from the other. How can I get rid of the dup

Hi,
According to your descriptioin, I don't think this is system problem, it should be Intel driver problem. It would be contact Intel to confirm this issue whether this is their driver problem.
Roger Lu
TechNet Community Support

Just receive this email. There is no evidence that i have purchased anything. Dear client(e), Your ID, was just used to purchase "Wrecking ball.Mp3" by 'Miley Cyrus' from iTunes Store on a computer or device that has never been used by you before.

Just received this email. Havn't purchased anything any idea????
Dear client(e),
Your ID, was just used to purchase "Wrecking ball.Mp3" by 'Miley Cyrus' from iTunes Store on a computer or device that has never been used by you before.
This purchase was initiated from 'BRAZIL'
If you made this purchase you can ignore this email, but if it was made in error, or if you believe an unauthorized person accessed your account, please reset your account informations immediately by going to
ireset.appleaccount.com => Confirm that you're the account holder and then
change your password.
N.B: If you don't update your account, Please note that it can be
used to make more orders in our stores, and then we'll be obliged to block it.
Thanks,,
Regards,
Customer Support

It's a phishing attempt to get your account and payment details, it's not from Apple - if you clicked on the links in it and entered your details then you should change your password immediately e.g. by tapping on your id in Settings > iTunes & App Store on your iPad and selecting 'view apple id' on the popup and signing into it, via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com
If you still have the email then you could forward it to Apple : [email protected]

Just got a new MacMini. Migrated files using Time Machine. However, now, on Launchpad, I see several Firmware updates that were relevant for the old machine, but not for the new one. How do I get rid of these updates? They won't delete!

Just got a new MacMini. Migrated files using Time Machine. However, now, on Launchpad, I see several Firmware updates that were relevant for the old machine, but not for the new one. How do I get rid of these updates? They won't delete!

Only thing I can think of is trying this Lion trick...
http://www.cultofmac.com/106030/how-to-nuke-lions-launchpad-and-start-over/10603 0/

HT204390 Before the recent iOS 7 update I could get closed captioning on amazon prime movies, now it's not possible even the ones that have CC available .. I've turned in on in setting on my iPad mini but it doesn't work. Netflix is no problem.

Before the recent iOS 7 update I could get closed captioning on amazon prime movies, now it's not possible even the ones that have CC available .. I've turned it on in setting on my iPad mini but it doesn't work. Netflix is no problem.

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
 Cheers, Tom

My Iphone 4 at random times, just wont send messages for around an hour even if i have full service, its always up to date so its not that but any help on what this could be?

My Iphone 4 at random times, just wont send messages for around an hour even if i have full service, its always up to date so its not that but any help on what this could be? It could just be my network being a pain in the *** but im not sure, help me out here people !

never had that problem or heard about it so my bet is a network issue

HT1766 my ipad has disabled after asking for a passcode which has never been put on this ipad and now disabled itself ???

my ipad has disabled itself after asking for a passcode after updating ios7 now tried to restore it but didnt work

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I am having trouble connecting to my network all of a sudden. It is not an issue with the service/router. I keep getting kicked off and getting a ! in my airport... anyone know what's up with this?

I am having trouble connecting to my network all of a sudden. I am able to connect to other networks but not my own. It is not an issue with the service/router because other devices connect fine. I keep getting kicked off and getting a ! in my airport. Last time it happended I called apple and the suggested I wipe my HD and reinstall everything. I did and it did not work. One day I turned my laptop on and it connected no problem. Now it has kicked me off again. I tried resetting my IP address but that does not work either! Has anyone had this problem?

Try this:
Apple menu / System Preferences / Network.
Click Location: and select Edit Locations..
Click + (plus sign), and enter a name for the new location - anything will do.
Apply this.

HT1212 guys!!!! i forgot my itouch password and now it's totally disabled... what else i can do?? i mean my itouch5 is never been sync to any computer... pls help me to get rid of this passcode!! and do all my data and apps will be gone or will it be ther

guys!!!! i forgot my itouch password and now it's totally disabled... what else i can do?? i mean my itouch5 is never been sync to any computer... pls help me to get rid of this passcode!! and do all my data and apps will be gone or will it be there?? pls

Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Just brought a new iPod touch and when I set it up (twice now, after resenting to factory settings) there are grey squares on all screens at the top and the apps over these squares won't open. Any suggestions?

Just brought a new iPod touch and when I set it up (twice now, after resenting to factory settings) there are grey squares on all screens at the top and the apps over these squares won't open. Any suggestions?

I can't envision what yo are seeing.
If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

Hello I have a problem with my ipod touch 1G the problem is that see me key to the floor! And when recogi not prendia after 5 minutes prendio but it gave to me the surprise of which the battery had finished completely! What I did was to set it to load wit

Hello I have a problem with my ipod touch 1G the problem is that see me key to the floor! And when recogi not prendia after 5 minutes prendio but it gave to me the surprise of which the battery had finished completely! What I did was to set it to load with the USB but do not load the battery me the icon of the battery appear and below of her the beam that indicates that this being loaded but this way I have left it the whole yesterday and what goes of today and continues without loading anything! They can help me porfavor I am grateful for them to him very much! And my PC does not detect it not itunes

Try the not-charging topic of:
iPod touch: Hardware troubleshooting
It could be that the battery is dead.

Since i got the new Iphone 4s it constantly drops calls. Apple have replaced the phone with another new iphone 4s but i am still having the same problem. I have checked with vodapohe that there is no issue from there end, given a new sim, still drops out

Since i got the new Iphone 4s it constantly drops calls. Apple have replaced the phone with another new iphone 4s but i am still having the same problem. I have checked with vodapohe that there is no issue from there end, given a new sim, still drops out

Have a look at this it might help
http://support.apple.com/kb/TS4148

We used to have great service, now it sucks! Constantly dropping calls, dead areas that have never been dead. Getting fed up and getting no help from Verizon.

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