We've detected that your browser version is not supported by this website
Hi,
Recently we have upgrade PT 8.48.16 to 8.51.15 on windows 2008 R2 ( 64 bit).
when I open the link , I see
" We've detected that your browser version is not supported by this website. You can continue to use it; however many of the newer features might not work as expected. For best results, use one of the following browsers "
I am using latest version(IE 9.0).
Please help
Hi,
According to the certification matrix IE9 is certified on PT8.51, so you should not have seen this error on the login page.
IE9 and PT851 are certified on the following platforms:
Microsoft Windows (32-bit) Vista
Microsoft Windows x64 (64-bit) Vista
Microsoft Windows x64 (64-bit) 2008 R2
Microsoft Windows (32-bit) 7
Microsoft Windows x64 (64-bit) 7
Are you also getting this error when trying to log from a client workstation instead of the server?
Could it be that you may be hitting cache? Try deleting webserver cache and rebooting the webserver.
If not, try reinstalling PIA.
Worst case, you can edit the signin.html file to suppress this error, which checks and displays this message.
See this link on how to suppress this message
http://peoplesofttipster.com/2010/01/27/hide-the-windows-7-is-not-supported-message/
See also this doc for Browser compatibility and common issues.
https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=REFERENCE&id=704492.1
Hakan
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