We've encountered the following issues: Installer failed to initialize

I successfully installed creative cloud once, but after that I recovered the PC and it was erased, now when I install creative cloud I get this message, "We've encountered the following issues: Installer failed to initialize". Why is that? And what should I do about it?

I have also tried the two solutions in the link below, but the problem is that "Adobe creative cloud" is not in my  program list to uninstall it.
https://creative.adobe.com/products/download/creative-cloud?version=2.0

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    3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
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