We've encountered the following issues: The remote server is not responding in a proper manner
I have never downloaded Adobe Creative Cloud/Suite/Photoshop basically anything for myself before and have just bought the Creative suite (£15.88/month) and am trying to install it to my computer (Windows 8). I have downloaded the Creative Cloud Set-Up but am unable to get any further than this. When I click on the download, it looks like it is going to download (Adobe Installer, Downloading Creative Cloud desktop and a loading bar) but then it tells me it has encountered the following issues: The remote server is not responding in a proper manner.
Now, I have been looking online for a solution and I saw something about changing an OOBE file in Program Files x86>Common Files>Adobe and at first there was no OOBE file so after more looking I thought I might have to download the Adobe Application Manager, which I did, but that doesn't work either, it just says unable to Reach Adobe servers, check internet connectivity (don't think there is anything wrong with this, I've not had any ther problems with internet connectivity) and firewall settings (i disabled the firewalls).
So I really have no idea what to do, the forums and help sites are confusing and none of the suggestions appear to work?!
Please help!
Thanks in advance!
HI Jneilon,
Try folowing the kb article : Error "Remote server is not responding" | Install and confirm if its working fine or not .
If you are behind a corporate network with network restrictions ? If yes, You might want to connect with your IT department and request them to white list the entries for Adobe as mentioned in the article : Creative Cloud Help | About Creative Cloud Packager
Site/Port information used by Creative Cloud Packager
The following host/port combinations may need to be whitelisted when logging in with an Adobe ID to download, install, and package applications using the Creative Cloud Packager.
Address
Ports
ccmdls.adobe.com
443
ims-na1.adobelogin.com
80
443
ims-prod06.adobelogin.com
443
na1r.services.adobe.com
80
443
prod-rel-ffc-ccm.oobesaas.adobe.com
443
prod-rel-ffc.oobesaas.adobe.com
443
lm.licenses.adobe.com
80
443
ccmdl.adobe.com
80
swupmf.adobe.com
80
swupdl.adobe.com
80
Cheers,
Kartikay Sharma
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The remote server is not responding in a proper manner
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Hi Robbie3521,
You might want to refer to the KB Doc : http://helpx.adobe.com/creative-suite/kb/remote-server-responding-installing-aam.html -
We have high security at the company so I'm wondering if there is an issue with the firewall settings not letting adobe in. The progress bar when trying to run CreativeCloudSet-Up.exe only gets to about ten percent of the way before this error appears.
I've tried the help desk chat and was asked to change the folder name C:\Program Files (x86)\Common Files\Adobe\OOBE to C:\Program Files (x86)\Common Files\Adobe\OOBEOLD - this had no effect. I acctually get a registration error now when opening my CS6 apps. Anyone know how to fix this?
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I originally posted this question to the community section and was advised to post it here. Please bear with me as this will be a long post. I'm including the scenarios involving this reoccurring issue, the trouble shooting steps I've already
taken and the results of several diagnostic tools and logs.
I have a Sony VAIOS VPCEBB33FM lap top since 2011. I have had this issue on an off for a long time. I'm at my wit's end. Any new insights or suggestions would be greatly appreciated.
Scenario Details
1) Some times it's on and off through out the day, sometimes it won't work all day, and once in a while it will work fine for the entire day.
2) I've had this issue across several wireless services, Clear Network accessed with WiMax, Library Wi-fi, Comcast cable internet using wireless router and Wi-fi, and Comcast Xfinity Wi-Fi, to name a few examples.
3) Other devices in the household or library will work with no problems such as my smart phone or my roommates' laptops or desktop computers.
4) Once in a while, the built-in wireless adapter is not found and I have to reinstall the driver. Also the diagnostic tool has had to reset my adapter on an increasing basis.
5) I had my hard drive replaced in December 2014 and my system restored from the System Restore disks that came with it when I bought the laptop. Even though I've been online on an infrequent basis it worked just fine for a while. Now that
I've been online a bit more I'm having the same issues again.
Below are my attempts at trouble shooting so far but I still have not been able to consistently resolve my DNS issues
1) Restarting my adapter
2) Turning off my laptop and removing the power supply for 5-10 minutes before turning it back on.
3) Using the IP Config in Command Prompt
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
4) Using the NetSh reset in Command Prompt and restarting my laptop
netsh int ip reset c:\resetlog.txt
netsh winsock reset
ipconfig /flushdns
[restart laptop]
5) Configuring the TCP/IP in several settings
Select Internet Protocol Version 4 (TCP/IPv4), and then click Properties.
I have used the following settings:
a) Obtain an DNS server address automatically
b) OpenDNS
208 67 222 222
208 67 220 220
c) Google DNS
8 8 8 8
8 8 4 4
6) Updating the driver for my Intel Centrino(R) Advanced-N 6250 AGN and Intel Centrino(R) WIMAX 6250 from the Intel website previous having my laptop wiped clean in 2014. It still did not resolve the issue. My laptop
manufacturer as not come up with an driver update for my adapter since 2010. I haven't tried to update the adapter driver from Intel's website since having my laptop repaired due to the fact that Intel strongly recommending using the manufacturer's updates
instead and frankly it didn't make much of a difference when I did it the first time.
7) The last one I've tried as of today is going into Services and changing the start up type to automatic for the following:
Computer Browser [changed from manual to automatic]
DHCP Client [already set to automatic]
DNS Client [already set to automatic]
Network Connections [already set to automatic]
Network Location Awareness [changed from manual to automatic]
Remote Procedure Call (RPC) [already set to automatic]
Server [already set to automatic]
TCP/IP Netbios helper [already set to automatic]
Workstation [already set to automatic]
...and I'm still having DNS issues.
My only guessing are that my laptop came with a lemon adapter that needs to be replaced, some advanced setting(s) that I'm not aware off, or my firewall/anti-virus is interfering. I've used Symmantic Anti-virus and Firewall in the past and currently
Avast Anti-Virus with Microsoft Network Firewall. I've had DNS issues with both anti-virus/firewall set ups.
Below are the results from the diagnostics and tests that I've ran.
Windows Network Diagnostics
Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding Detected Detected
Contact your network administrator or Internet service provider (ISP) Completed
Windows can't communicate with the device or resource (DNS server). The computer or service you are trying to reach might be...
Details about network adapter diagnosis:
Network adapter Wireless Network Connection driver information:
Description . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6250 AGN
Manufacturer . . . . . . . . . : Intel Corporation
Provider . . . . . . . . . . . : Intel
Version . . . . . . . . . . . : 13.2.1.5
Inf File Name . . . . . . . . . : C:\Windows\INF\oem17.inf
Inf File Date . . . . . . . . . : Monday, June 14, 2010 9:05:44 AM
Section Name . . . . . . . . . : Install_MPCIEX_GEN_6250_AGN_2x2_HMC_WIN7_64_MOW
Hardware ID . . . . . . . . . . : pci\ven_8086&dev_0087&subsys_13018086
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9
Informational Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 70a0781d-6329-45e4-8d7c-34aeca294c39
Interface name: Intel(R) Centrino(R) Advanced-N 6250 AGN
Interface type: Native WiFi
Connection incident diagnosed
Auto Configuration ID: 1
Connection ID: 1
Connection status summary
Connection started at: 2015-03-07 19:57:14-186
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success
List of visible access point(s): 22 item(s) total, 22 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
60-02-92-C6-D3-E8 Infra <unknown> -62 11 HOME-C7D4-2.4
60-02-92-A1-75-E0 Infra <unknown> -58 6 HOME-B917-2.4
00-1D-D5-D5-34-F0 Infra <unknown> -73 6 HOME-34F2
60-02-92-A1-75-E1 Infra <unknown> -58 6 (Unnamed Network)
06-1D-D5-D5-34-F0 Infra <unknown> -78 6 xfinitywifi
C4-27-95-C9-C4-2D Infra <unknown> -57 1 HOME-C42D
02-1D-D5-D5-34-F0 Infra <unknown> -74 6 (Unnamed Network)
00-0D-97-07-E0-79 Infra g -75 6 (Unnamed Network)
00-1D-CF-2A-44-C0 Infra <unknown> -86 6 HOME-44C2
02-1D-CF-2A-44-C0 Infra <unknown> -86 6 (Unnamed Network)
F8-E4-FB-3C-87-A2 Infra <unknown> -89 6 YVNM7
06-1D-CF-2A-44-C0 Infra <unknown> -87 6 xfinitywifi
0C-F8-93-7A-13-50 Infra b -87 6 PKennedy
06-F8-93-7A-13-50 Infra b -89 6 xfinitywifi
02-F8-93-7A-13-50 Infra b -87 6 (Unnamed Network)
E0-88-5D-C8-A9-DC Infra <unknown> -80 1 HOME-A9DC
E2-88-5D-C8-A9-DD Infra <unknown> -79 1 (Unnamed Network)
16-CF-E2-43-0B-30 Infra <unknown> -88 1 xfinitywifi
60-02-92-F0-A8-C0 Infra <unknown> -90 11 HOME-96A6-2.4
60-02-92-C6-D3-E9 Infra <unknown> -63 11 (Unnamed Network)
02-1D-D4-EB-87-00 Infra <unknown> -88 11 (Unnamed Network)
06-1D-D4-EB-87-00 Infra <unknown> -88 11 xfinitywifi
Connection History
Information for Auto Configuration ID 1
List of visible networks: 13 item(s) total, 13 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
Infra <unknown> Yes 63 Yes HOME-C7D4-2.4
Infra <unknown> Yes 70 Yes HOME-B917-2.4
Infra <unknown> Yes 43 Yes HOME-34F2
Infra <unknown> Yes 70 Yes (Unnamed Network)
Infra <unknown> No 40 Yes xfinitywifi
Infra <unknown> Yes 71 Yes HOME-C42D
Infra g No 43 Yes (Unnamed Network)
Infra <unknown> Yes 28 Yes HOME-44C2
Infra <unknown> Yes 20 Yes YVNM7
Infra b Yes 21 Yes PKennedy
Infra <unknown> Yes 33 Yes HOME-A9DC
Infra <unknown> Yes 35 Yes (Unnamed Network)
Infra <unknown> Yes 16 Yes HOME-96A6-2.4
List of preferred networks: 3 item(s)
Profile: xfinitywifi
SSID: xfinitywifi
SSID length: 11
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Profile: HTC Portable Hotspot 9F50
SSID: HTC Portable Hotspot 9F50
SSID length: 25
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: belkin.332
SSID: belkin.332
SSID length: 10
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Information for Connection ID 1
Connection started at: 2015-03-07 19:57:14-186
Auto Configuration ID: 1
Profile: xfinitywifi
SSID: xfinitywifi
SSID length: 11
Connection mode: Infra
Security: No
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 06-1d-d5-d5-34-f0
Security and Authentication
Configured security type: Open
Configured encryption type: None
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: No
Multicast key received: No
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 2068
Ndis Tx: 2543
Unicast decrypt success: 0
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 3954
Rx failure: 0
Tx success: 537
Tx failure: 4
Tx retry: 2
Tx multiple retry: 2
Tx max lifetime exceeded: 0
Tx ACK failure: 18
Roaming history: 0 item(s)
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Auto Configuration
Initialize status: Success
Information for connection being diagnosed
Interface GUID: 70a0781d-6329-45e4-8d7c-34aeca294c39
Interface name: Intel(R) Centrino(R) Advanced-N 6250 AGN
Interface type: Native WiFi
Result of diagnosis: There may be problem
Network Connection details from Command Prompt (some info hidden for security reasons)
Connection-specific DNS Suffix:
Description: Intel(R) Centrino(R) Advanced-N 6250 AGN
Physical Address: 00-23-15-54-19-B8
DHCP Enabled: Yes
IPv4 Address: 192.168.X.XX
IPv4 Subnet Mask: 255.255.XX.X
Lease Obtained: Saturday, March 07, 2015 7:57:14 PM
Lease Expires: Saturday, March 07, 2015 8:24:44 PM
IPv4 Default Gateway: 192.168.X.X
IPv4 DHCP Server: 192.168.X.X
IPv4 DNS Servers: 75.75.75.75, 75.75.76.76
IPv4 WINS Server:
NetBIOS over Tcpip Enabled: Yes
Link-local IPv6 Address: fe80::b8de:3ac9:e166:XXX%XX
IPv6 Default Gateway:
IPv6 DNS Server:
Results of Ping and Trace Route in Command Prompt
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ping 127.0.0.1
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
C:\Windows\system32>ping www.youtube.com
Pinging youtube-ui.l.google.com [173.194.121.6] with 32 bytes of data:
Reply from 173.194.121.6: bytes=32 time=24ms TTL=55
Reply from 173.194.121.6: bytes=32 time=19ms TTL=55
Request timed out.
Request timed out.
Ping statistics for 173.194.121.6:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 24ms, Average = 21ms
C:\Windows\system32>ping 74.125.239.34
Pinging 74.125.239.34 with 32 bytes of data:
Request timed out.
Request timed out.
Reply from 74.125.239.34: bytes=32 time=3286ms TTL=50
Request timed out.
Ping statistics for 74.125.239.34:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 3286ms, Maximum = 3286ms, Average = 3286ms
C:\Windows\system32>ping www.hotmail.com
Pinging dispatch.kahuna.glbdns2.microsoft.com [65.55.157.204] with 32 bytes of data:
Reply from 65.55.157.204: bytes=32 time=111ms TTL=237
Request timed out.
Request timed out.
Reply from 65.55.157.204: bytes=32 time=1537ms TTL=237
Ping statistics for 65.55.157.204:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 111ms, Maximum = 1537ms, Average = 824ms
C:\Windows\system32>ping 207.46.11.236
Pinging 207.46.11.236 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 207.46.11.236:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Windows\system32>tracert www.youtube.com
Tracing route to youtube-ui.l.google.com [173.194.121.5]
over a maximum of 30 hops:
1 19 ms 13 ms 17 ms xfwsr12-nwca-01.sys.comcast.net [68.85.15.244]
2 13 ms 13 ms 27 ms ae-14-32767-ar03.newcastle.de.panjde.comcast.net [68.85.192.205]
3 20 ms 26 ms 21 ms he-5-10-0-0-cr01.ashburn.va.ibone.comcast.net [68.86.94.249]
4 18 ms 34 ms 22 ms he-0-13-0-0-pe07.ashburn.va.ibone.comcast.net [68.86.86.50]
5 19 ms 18 ms 18 ms 50-248-116-190-static.hfc.comcastbusiness.net [50.248.116.190]
6 35 ms 18 ms 18 ms 209.85.249.217
7 21 ms 19 ms 19 ms 72.14.233.93
8 * * * Request timed out.
9 * 2509 ms 677 ms iad23s25-in-f5.1e100.net [173.194.121.5]
Trace complete.
C:\Windows\system32>tracert 74.125.239.34
Tracing route to nuq04s19-in-f2.1e100.net [74.125.239.34]
over a maximum of 30 hops:
1 54 ms 23 ms 12 ms xfwsr12-nwca-01.sys.comcast.net [68.85.15.244]
2 22 ms 19 ms 17 ms ae-14-32767-ar03.newcastle.de.panjde.comcast.net[68.85.192.205]
3 19 ms 19 ms 18 ms he-5-14-0-0-cr01.ashburn.va.ibone.comcast.net [68.86.166.121]
4 18 ms 18 ms 18 ms he-0-15-0-0-cr01.350ecermak.il.ibone.comcast.net[68.86.85.74]
5 19 ms 18 ms 22 ms 50-248-116-190-static.hfc.comcastbusiness.net [50.248.116.190]
6 22 ms 36 ms 19 ms 209.85.249.217
7 26 ms 23 ms 25 ms 209.85.143.112
8 * * * Request timed out.
9 * * * Request timed out.
10 972 ms * * 216.239.51.97
11 148 ms 97 ms 95 ms 216.239.46.241
12 324 ms 130 ms 432 ms 209.85.246.252
13 * * * Request timed out.
14 1403 ms 101 ms 126 ms nuq04s19-in-f2.1e100.net [74.125.239.34]
Trace complete.
C:\Windows\system32>tracert www.hotmail.com
Tracing route to dispatch.kahuna.glbdns2.microsoft.com [65.55.157.144]
over a maximum of 30 hops:
1 13 ms 13 ms 25 ms xfwsr12-nwca-01.sys.comcast.net [68.85.15.244]
2 13 ms 15 ms 13 ms ae-14-32767-ar03.newcastle.de.panjde.comcast.net[68.85.192.205]
3 20 ms 19 ms 17 ms he-5-13-0-0-cr01.ashburn.va.ibone.comcast.net [68.86.95.145]
4 17 ms 20 ms 20 ms he-0-13-0-0-pe07.ashburn.va.ibone.comcast.net [68.86.86.50]
5 17 ms 18 ms 38 ms as8075-2-c.ashburn.va.ibone.comcast.net [173.167.58.82]
6 18 ms 18 ms 36 ms ae4-0.ash-96cbe-1a.ntwk.msn.net [207.46.36.172]
7 * * * Request timed out.
8 * 2191 ms 35 ms ae0-0.atb-96cbe-1b.ntwk.msn.net [191.234.81.167]
9 * * * Request timed out.
10 * * * Request timed out.
11 86 ms 84 ms 84 ms ae4-0.lax-96cbe-1a.ntwk.msn.net [191.234.83.150]
12 86 ms 86 ms 87 ms ae9-0.by2-96c-1a.ntwk.msn.net [207.46.42.176]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 87 ms 84 ms 85 ms origin.by173w.bay173.mail.live.com [65.55.157.144]
Trace complete.
C:\Users\C.Cunningham>tracert 207.46.11.236
Tracing route to origin.by181w.bay181.mail.live.com [207.46.11.236]
over a maximum of 30 hops:
1 16 ms 16 ms 19 ms xfwsr12-nwca-01.sys.comcast.net [68.85.15.244]
2 18 ms 13 ms 13 ms ae-14-32767-ar03.newcastle.de.panjde.comcast.net[68.85.192.205]
3 21 ms 19 ms 21 ms he-5-12-0-0-cr01.ashburn.va.ibone.comcast.net [68.86.95.141]
4 18 ms 21 ms 18 ms he-0-13-0-0-pe07.ashburn.va.ibone.comcast.net [68.86.86.50]
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Results of Intel WiFi Manual Diagnostics
Test Name Test Result Test Summary
Hardware Test Passed Wireless Hardware is enabled
Driver Test Passed Diver is loaded. NETwNs64 Version 13.3.0.24
Radio Test Passed Radio is ON
Scan Test Passed There are 25 Networks available to connect
Association Test Passed Associated
Authentication Test Passed Authenticated
Signal Test Passed Signal Quality: Poor
Ping Test Failed No Reponse: default gateway, DHCP server
I hope this information is enough to get to the root of this problem once and for all. Please let me know if you any other information such as event logs or statistics.
Thanks in advance.Results of Intel WiFi Event View Log (I deleted some lines since there were basically repeats of the same messages)
#Event Source Time
Error Severity Domain
User Description
45 EvtEngine
3/8/2015 20:40 Success
Connection SYSTEM
iAMT - Failed to read Windows Events Log
46 S24EvMon
3/8/2015 20:41 Information
AppDriver
SYSTEM
Getting List of adapters.
47 S24EvMon
3/8/2015 20:41 Information
AppDriver
SYSTEM
Intel adapter(s) found.
156 S24EvMon
3/8/2015 20:47 Information
Driver SYSTEM
AddToExclude 06:1d:d5:d5:34:f0 xfinitywifi 6 WEV_EXCLUDE_LIST_REASON_802_11_AUTH_FAILURE
157 S24EvMon
3/8/2015 20:47 Information
Driver SYSTEM
ATC 06:1d:cf:2a:44:c0 xfinitywifi 6 RSSI=-88
158 S24EvMon
3/8/2015 20:47 Error
Driver SYSTEM
AssociationFailure 06:1d:cf:2a:44:c0 xfinitywifi 6 CNCT_GENERAL_FAILURE
159 S24EvMon
3/8/2015 20:47 Information
Driver SYSTEM
AddToExclude 06:1d:cf:2a:44:c0 xfinitywifi 6 WEV_EXCLUDE_LIST_REASON_802_11_ASSOC_FAILURE
160 S24EvMon
3/8/2015 20:47 Information
Driver SYSTEM
ATC 06:1d:d5:d5:34:f0 xfinitywifi 6 RSSI=-79
161 S24EvMon
3/8/2015 20:47 Success
Driver SYSTEM
RxAuthSuccess 06:1d:d5:d5:34:f0 6
162 S24EvMon
3/8/2015 20:47 Success
Driver SYSTEM
RxAssocResp 06:1d:d5:d5:34:f0 6 -77
163 S24EvMon
3/8/2015 20:49 Information
TCP/IP SYSTEM
VoIP: Got link down - deleting flows .
164 S24EvMon
3/8/2015 20:49 Information
Driver SYSTEM
ATC 06:1d:d4:eb:87:00 xfinitywifi 11 RSSI=-88
165 S24EvMon
3/8/2015 20:49 Error
Driver SYSTEM
AssociationFailure 06:1d:d4:eb:87:00 xfinitywifi 11 CNCT_GENERAL_FAILURE
166 S24EvMon
3/8/2015 20:49 Information
Driver SYSTEM
AddToExclude 06:1d:d4:eb:87:00 xfinitywifi 11 WEV_EXCLUDE_LIST_REASON_802_11_ASSOC_FAILURE
167 S24EvMon
3/8/2015 20:49 Information
Driver SYSTEM
ATC 06:1d:d4:eb:87:00 xfinitywifi 11 RSSI=-89
168 S24EvMon
3/8/2015 20:49 Error
Driver SYSTEM
AssociationFailure 06:1d:d4:eb:87:00 xfinitywifi 11 CNCT_GENERAL_FAILURE
169 S24EvMon
3/8/2015 20:49 Information
Driver SYSTEM
AddToExclude 06:1d:d4:eb:87:00 xfinitywifi 11 WEV_EXCLUDE_LIST_REASON_802_11_ASSOC_FAILURE
170 S24EvMon
3/8/2015 20:49 Information
Driver SYSTEM
ATC 06:1d:d4:eb:87:00 xfinitywifi 11 RSSI=-90
171 S24EvMon
3/8/2015 20:49 Error
Driver SYSTEM
AssociationFailure 06:1d:d4:eb:87:00 xfinitywifi 11 CNCT_GENERAL_FAILURE
172 S24EvMon
3/8/2015 20:49 Information
Driver SYSTEM
ATC 06:1d:d5:d5:34:f0 xfinitywifi 6 RSSI=-82
173 S24EvMon
3/8/2015 20:49 Success
Driver SYSTEM
RxAuthSuccess 06:1d:d5:d5:34:f0 6
174 S24EvMon
3/8/2015 20:49 Success
Driver SYSTEM
RxAssocResp 06:1d:d5:d5:34:f0 6 -81
175 S24EvMon
3/8/2015 20:50 Information
Driver SYSTEM
AddToExclude 06:1d:d5:d5:34:f0 xfinitywifi 6 WEV_EXCLUDE_LIST_REASON_802_11_AUTH_FAILURE
176 S24EvMon
3/8/2015 20:50 Information
Driver SYSTEM
ATC 06:1d:d5:d5:34:f0 xfinitywifi 6 RSSI=-79
177 S24EvMon
3/8/2015 20:50 Success
Driver SYSTEM
RxAuthSuccess 06:1d:d5:d5:34:f0 6
178 S24EvMon
3/8/2015 20:50 Success
Driver SYSTEM
RxAssocResp 06:1d:d5:d5:34:f0 6 -80
179 S24EvMon
3/8/2015 21:03 Information
Driver SYSTEM
RoamTrigger 06:1d:d5:d5:34:f0 xfinitywifi 6 RSSI=-81 MisBcn=8 RSSITh=-85 Roam Other Reason
186 S24EvMon
3/8/2015 21:21 Information
General
SYSTEM
DeviceIoCtrlS24NDIS: (2) Failed to send OID 0xff100055 to driver. Error - 31
187
S24EvMon
3/8/2015 21:21 Information
General
SYSTEM
DeviceIoCtrlS24NDIS - Dot11ExtNicSpecificExtension failed (31) -
A remote server did not respond within timeout period
HI
I have a opened in servlet which is not closed.My servlet uses it for various checks.When a request comes after long time, my servlet tries to make a database call and that time I am getting following error.
java.sql.SQLException:IO Exception A remote host did not respond within the timeout period.
Please guide.
Thanks in advance.I am using the same connection again.
The db server is up and running and the query fetches hardly any data.
when i stop and restart the servlet, everything becomes normal. -
Error "remote server is not responding in proper manner"
Hello,
Please help me,
Im getting the error while installing the CC,Anything is possible in a corporate network environemnt, but without exact info nobody can know. as a start, refer to this:
Sign in or activation errors
Mylenium -
AdobeApplicationManager error Remote server is not responding
Have tried to download the aplication manager several times now, but get same error mesage eache time.
So cannot download anythin....05/29/12 01:11:00:284 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Starting LBS workflow*******************
05/29/12 01:11:00:380 | [INFO] | | Download | LBS | LBSWorkflowManager | | | initializing screen
05/29/12 01:11:00:585 | [INFO] | | Download | LBS | ProductInfo | | | Product Sap Code not specified in the product information file
05/29/12 01:11:00:585 | [INFO] | | Download | LBS | ProductInfo | | | Product locale not specified in the product information file
05/29/12 01:11:00:585 | [INFO] | | Download | LBS | ProductInfo | | | Product name not specified in the product information file
05/29/12 01:11:00:585 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Bootstraping Passed
05/29/12 01:11:00:595 | [INFO] | | Download | LBS | LBSWorkflowManager | | | LBS lock acquired
05/29/12 01:11:00:605 | [INFO] | | Download | LBS | LBSWorkflowManager | | | System requirements check passed
05/29/12 01:11:02:116 | [INFO] | | Download | LBS | LBSWorkflowManager | | | deployment lock check passed
05/29/12 01:11:02:326 | [INFO] | | Download | LBS | LBSWorkflowManager | | | AAM not present so downloading is initiatied
05/29/12 01:11:02:336 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Downloading Adobe Application Manager
05/29/12 01:11:04:121 | [WARN] | | Download | LBS | DownloadManifest | | | Download of the asset number 1 could not be started. Error type is -40, error code is 403
05/29/12 01:13:40:044 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Closing LBS workflow*******************
05/29/12 01:13:48:575 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Starting LBS workflow*******************
05/29/12 01:13:48:622 | [INFO] | | Download | LBS | LBSWorkflowManager | | | initializing screen
05/29/12 01:13:48:804 | [INFO] | | Download | LBS | ProductInfo | | | Product Sap Code not specified in the product information file
05/29/12 01:13:48:804 | [INFO] | | Download | LBS | ProductInfo | | | Product locale not specified in the product information file
05/29/12 01:13:48:804 | [INFO] | | Download | LBS | ProductInfo | | | Product name not specified in the product information file
05/29/12 01:13:48:804 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Bootstraping Passed
05/29/12 01:13:48:815 | [INFO] | | Download | LBS | LBSWorkflowManager | | | LBS lock acquired
05/29/12 01:13:48:825 | [INFO] | | Download | LBS | LBSWorkflowManager | | | System requirements check passed
05/29/12 01:13:50:335 | [INFO] | | Download | LBS | LBSWorkflowManager | | | deployment lock check passed
05/29/12 01:13:50:346 | [INFO] | | Download | LBS | LBSWorkflowManager | | | AAM not present so downloading is initiatied
05/29/12 01:13:50:356 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Downloading Adobe Application Manager
05/29/12 01:13:51:736 | [WARN] | | Download | LBS | DownloadManifest | | | Download of the asset number 1 could not be started. Error type is -40, error code is 403
05/29/12 01:14:23:169 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Starting LBS workflow*******************
05/29/12 01:14:23:207 | [INFO] | | Download | LBS | LBSWorkflowManager | | | initializing screen
05/29/12 01:14:23:380 | [INFO] | | Download | LBS | ProductInfo | | | Product locale not specified in the product information file
05/29/12 01:14:23:380 | [INFO] | | Download | LBS | ProductInfo | | | Product name not specified in the product information file
05/29/12 01:14:23:380 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Bootstraping Passed
05/29/12 01:14:31:403 | [INFO] | | Download | LBS | LBSWorkflowManager | | | LBS lock acquired
05/29/12 01:14:31:404 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Closing LBS workflow*******************
05/29/12 01:14:31:414 | [INFO] | | Download | LBS | LBSWorkflowManager | | | System requirements check passed
05/29/12 01:14:32:925 | [INFO] | | Download | LBS | LBSWorkflowManager | | | deployment lock check passed
05/29/12 01:14:32:935 | [INFO] | | Download | LBS | LBSWorkflowManager | | | AAM not present so downloading is initiatied
05/29/12 01:14:32:945 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Downloading Adobe Application Manager
05/29/12 01:14:34:468 | [WARN] | | Download | LBS | DownloadManifest | | | Download of the asset number 1 could not be started. Error type is -40, error code is 403
05/29/12 01:33:52:293 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Closing LBS workflow*******************
05/29/12 01:34:07:444 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Starting LBS workflow*******************
05/29/12 01:34:07:485 | [INFO] | | Download | LBS | LBSWorkflowManager | | | initializing screen
05/29/12 01:34:07:669 | [INFO] | | Download | LBS | ProductInfo | | | Product Sap Code not specified in the product information file
05/29/12 01:34:07:669 | [INFO] | | Download | LBS | ProductInfo | | | Product locale not specified in the product information file
05/29/12 01:34:07:669 | [INFO] | | Download | LBS | ProductInfo | | | Product name not specified in the product information file
05/29/12 01:34:07:669 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Bootstraping Passed
05/29/12 01:34:07:679 | [INFO] | | Download | LBS | LBSWorkflowManager | | | LBS lock acquired
05/29/12 01:34:07:689 | [INFO] | | Download | LBS | LBSWorkflowManager | | | System requirements check passed
05/29/12 01:34:09:199 | [INFO] | | Download | LBS | LBSWorkflowManager | | | deployment lock check passed
05/29/12 01:34:09:209 | [INFO] | | Download | LBS | LBSWorkflowManager | | | AAM not present so downloading is initiatied
05/29/12 01:34:09:219 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Downloading Adobe Application Manager
05/29/12 01:34:10:878 | [WARN] | | Download | LBS | DownloadManifest | | | Download of the asset number 1 could not be started. Error type is -40, error code is 403
05/29/12 01:34:15:232 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Closing LBS workflow*******************
05/29/12 01:34:50:680 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Starting LBS workflow*******************
05/29/12 01:34:50:720 | [INFO] | | Download | LBS | LBSWorkflowManager | | | initializing screen
05/29/12 01:34:50:882 | [INFO] | | Download | LBS | ProductInfo | | | Product Sap Code not specified in the product information file
05/29/12 01:34:50:882 | [INFO] | | Download | LBS | ProductInfo | | | Product locale not specified in the product information file
05/29/12 01:34:50:882 | [INFO] | | Download | LBS | ProductInfo | | | Product name not specified in the product information file
05/29/12 01:34:50:882 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Bootstraping Passed
05/29/12 01:34:50:892 | [INFO] | | Download | LBS | LBSWorkflowManager | | | LBS lock acquired
05/29/12 01:34:50:902 | [INFO] | | Download | LBS | LBSWorkflowManager | | | System requirements check passed
05/29/12 01:34:52:412 | [INFO] | | Download | LBS | LBSWorkflowManager | | | deployment lock check passed
05/29/12 01:34:52:422 | [INFO] | | Download | LBS | LBSWorkflowManager | | | AAM not present so downloading is initiatied
05/29/12 01:34:52:432 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Downloading Adobe Application Manager
05/29/12 01:34:53:989 | [WARN] | | Download | LBS | DownloadManifest | | | Download of the asset number 1 could not be started. Error type is -40, error code is 403
05/29/12 01:34:58:456 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Closing LBS workflow*******************
05/29/12 01:39:07:536 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Starting LBS workflow*******************
05/29/12 01:39:08:254 | [INFO] | | Download | LBS | LBSWorkflowManager | | | initializing screen
05/29/12 01:39:09:159 | [INFO] | | Download | LBS | ProductInfo | | | Product Sap Code not specified in the product information file
05/29/12 01:39:09:159 | [INFO] | | Download | LBS | ProductInfo | | | Product locale not specified in the product information file
05/29/12 01:39:09:159 | [INFO] | | Download | LBS | ProductInfo | | | Product name not specified in the product information file
05/29/12 01:39:09:159 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Bootstraping Passed
05/29/12 01:39:09:174 | [INFO] | | Download | LBS | LBSWorkflowManager | | | LBS lock acquired
05/29/12 01:39:09:190 | [INFO] | | Download | LBS | LBSWorkflowManager | | | System requirements check passed
05/29/12 01:39:10:719 | [INFO] | | Download | LBS | LBSWorkflowManager | | | deployment lock check passed
05/29/12 01:39:11:280 | [INFO] | | Download | LBS | LBSWorkflowManager | | | AAM not present so downloading is initiatied
05/29/12 01:39:11:296 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Downloading Adobe Application Manager
05/29/12 01:39:13:293 | [WARN] | | Download | LBS | DownloadManifest | | | Download of the asset number 1 could not be started. Error type is -40, error code is 403
05/29/12 01:46:15:955 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Closing LBS workflow*******************
05/29/12 01:47:10:407 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Starting LBS workflow*******************
05/29/12 01:47:10:457 | [INFO] | | Download | LBS | LBSWorkflowManager | | | initializing screen
05/29/12 01:47:10:824 | [INFO] | | Download | LBS | ProductInfo | | | Product Sap Code not specified in the product information file
05/29/12 01:47:10:824 | [INFO] | | Download | LBS | ProductInfo | | | Product locale not specified in the product information file
05/29/12 01:47:10:824 | [INFO] | | Download | LBS | ProductInfo | | | Product name not specified in the product information file
05/29/12 01:47:10:824 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Bootstraping Passed
05/29/12 01:47:10:834 | [INFO] | | Download | LBS | LBSWorkflowManager | | | LBS lock acquired
05/29/12 01:47:10:844 | [INFO] | | Download | LBS | LBSWorkflowManager | | | System requirements check passed
05/29/12 01:47:12:354 | [INFO] | | Download | LBS | LBSWorkflowManager | | | deployment lock check passed
05/29/12 01:47:12:364 | [INFO] | | Download | LBS | LBSWorkflowManager | | | AAM not present so downloading is initiatied
05/29/12 01:47:12:374 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Downloading Adobe Application Manager
05/29/12 01:47:13:778 | [WARN] | | Download | LBS | DownloadManifest | | | Download of the asset number 1 could not be started. Error type is -40, error code is 403
05/29/12 02:15:18:432 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Closing LBS workflow*******************
05/30/12 00:25:08:967 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Starting LBS workflow*******************
05/30/12 00:25:11:934 | [INFO] | | Download | LBS | LBSWorkflowManager | | | initializing screen
05/30/12 00:25:18:518 | [INFO] | | Download | LBS | ProductInfo | | | Product Sap Code not specified in the product information file
05/30/12 00:25:18:518 | [INFO] | | Download | LBS | ProductInfo | | | Product locale not specified in the product information file
05/30/12 00:25:18:518 | [INFO] | | Download | LBS | ProductInfo | | | Product name not specified in the product information file
05/30/12 00:25:18:518 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Bootstraping Passed
05/30/12 00:25:18:528 | [INFO] | | Download | LBS | LBSWorkflowManager | | | LBS lock acquired
05/30/12 00:25:18:538 | [INFO] | | Download | LBS | LBSWorkflowManager | | | System requirements check passed
05/30/12 00:25:20:049 | [INFO] | | Download | LBS | LBSWorkflowManager | | | deployment lock check passed
05/30/12 00:25:20:629 | [INFO] | | Download | LBS | LBSWorkflowManager | | | AAM not present so downloading is initiatied
05/30/12 00:25:20:639 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Downloading Adobe Application Manager
05/30/12 00:25:23:710 | [WARN] | | Download | LBS | DownloadManifest | | | Download of the asset number 1 could not be started. Error type is -40, error code is 403
05/30/12 00:29:35:243 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Starting LBS workflow*******************
05/30/12 00:29:35:288 | [INFO] | | Download | LBS | LBSWorkflowManager | | | initializing screen
05/30/12 00:29:35:491 | [INFO] | | Download | LBS | ProductInfo | | | Product Sap Code not specified in the product information file
05/30/12 00:29:35:491 | [INFO] | | Download | LBS | ProductInfo | | | Product locale not specified in the product information file
05/30/12 00:29:35:491 | [INFO] | | Download | LBS | ProductInfo | | | Product name not specified in the product information file
05/30/12 00:29:35:491 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Bootstraping Passed
05/30/12 00:29:43:499 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Closing LBS workflow*******************
05/30/12 00:29:43:503 | [INFO] | | Download | LBS | LBSWorkflowManager | | | LBS lock acquired
05/30/12 00:29:43:514 | [INFO] | | Download | LBS | LBSWorkflowManager | | | System requirements check passed
05/30/12 00:29:45:025 | [INFO] | | Download | LBS | LBSWorkflowManager | | | deployment lock check passed
05/30/12 00:29:45:035 | [INFO] | | Download | LBS | LBSWorkflowManager | | | AAM not present so downloading is initiatied
05/30/12 00:29:45:046 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Downloading Adobe Application Manager
05/30/12 00:29:46:500 | [WARN] | | Download | LBS | DownloadManifest | | | Download of the asset number 1 could not be started. Error type is -40, error code is 403
05/30/12 00:29:50:889 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Closing LBS workflow*******************
05/30/12 00:30:42:962 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Starting LBS workflow*******************
05/30/12 00:30:43:102 | [INFO] | | Download | LBS | LBSWorkflowManager | | | initializing screen
05/30/12 00:30:43:295 | [INFO] | | Download | LBS | ProductInfo | | | Product Sap Code not specified in the product information file
05/30/12 00:30:43:295 | [INFO] | | Download | LBS | ProductInfo | | | Product locale not specified in the product information file
05/30/12 00:30:43:295 | [INFO] | | Download | LBS | ProductInfo | | | Product name not specified in the product information file
05/30/12 00:30:43:295 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Bootstraping Passed
05/30/12 00:30:43:306 | [INFO] | | Download | LBS | LBSWorkflowManager | | | LBS lock acquired
05/30/12 00:30:43:316 | [INFO] | | Download | LBS | LBSWorkflowManager | | | System requirements check passed
05/30/12 00:30:44:828 | [INFO] | | Download | LBS | LBSWorkflowManager | | | deployment lock check passed
05/30/12 00:30:44:840 | [INFO] | | Download | LBS | LBSWorkflowManager | | | AAM not present so downloading is initiatied
05/30/12 00:30:44:850 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Downloading Adobe Application Manager
05/30/12 00:30:46:535 | [WARN] | | Download | LBS | DownloadManifest | | | Download of the asset number 1 could not be started. Error type is -40, error code is 403
05/30/12 00:30:51:496 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Closing LBS workflow*******************
05/30/12 00:37:12:508 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Starting LBS workflow*******************
05/30/12 00:37:12:695 | [INFO] | | Download | LBS | LBSWorkflowManager | | | initializing screen
05/30/12 00:37:12:961 | [INFO] | | Download | LBS | ProductInfo | | | Product Sap Code not specified in the product information file
05/30/12 00:37:12:961 | [INFO] | | Download | LBS | ProductInfo | | | Product locale not specified in the product information file
05/30/12 00:37:12:962 | [INFO] | | Download | LBS | ProductInfo | | | Product name not specified in the product information file
05/30/12 00:37:12:962 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Bootstraping Passed
05/30/12 00:37:12:975 | [INFO] | | Download | LBS | LBSWorkflowManager | | | LBS lock acquired
05/30/12 00:37:12:986 | [INFO] | | Download | LBS | LBSWorkflowManager | | | System requirements check passed
05/30/12 00:37:14:497 | [INFO] | | Download | LBS | LBSWorkflowManager | | | deployment lock check passed
05/30/12 00:37:14:511 | [INFO] | | Download | LBS | LBSWorkflowManager | | | AAM not present so downloading is initiatied
05/30/12 00:37:14:521 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Downloading Adobe Application Manager
05/30/12 00:37:16:081 | [WARN] | | Download | LBS | DownloadManifest | | | Download of the asset number 1 could not be started. Error type is -40, error code is 403 -
J2ee connection error, "The Message Server did not respond within 60 sec"
Hi,
I am facing the error "The Message Server did not respond within 60 sec. Please check if the message server is running.." when connecting to J2ee through NWDS.
I am able to reach the index page via http://<ip address>:53500/index.html but yet unable to reach through NWDS.
I have tried various combinations of host and port names like:
Message Server Host : <ip address>, <host name>
Message Server Port : 3636, 3936
but still no luck.
I've also cross checked the value of message server port by navigating to http://<IP address>:53500/monitoring/SystemInfo too, it is 3636.
The telnet test (telnet <ip address> <port Number>) draws a blank window.
I know this problem has been posted again and again, but then I am unable to understand what is the solution to this.
Can someone please help me in resolving this issue?
Note: [link 1|Unable to Connect to the J2EE Server from Netweaver Developer Studio; & [link 2|Developer Studio:Exception:The message server did not respond within 60 sec; are already checked.Hi Robin,
Although I still haven't received any info from my colleagues regarding the central instance..
Just a quick query, if we have NW04 we use 36** and if it is NW04S then we use 39** , is this the only difference for message server port?
If that is the case, as I mentioned earlier, I have tried both, and one gave me N/A(3936) while the other gave me 'message server did not respond' error(3636).
I have the message server host name & port , Enqueue Server Host name & Port and SDM PID and Port details with me..
Can this be anyway useful in establishing a connection?
Waiting for your inputs...
Best Regards,
Vinay -
I am trying to install MasterCollection_CS6_LS16. When I double click the install file I get this error message: We've encountered the following issues. Installation on case-sensitive volumes is not supported. Please choose a different volume for installation. What does that mean? How should I proceed?
Hey iraravitz,
Could you please let me know what version of OS are working on.
You might receive this error when you attempt to install on a drive with the HFS+ Case Sensitive file system, which is not supported for installation of Adobe Creative Suite 6.
So, please try installing on a drive that has been formatted with a supported file system.
You might refer the KB doc link mentioned below for the same:
Error "Case-sensitive drives not supported" or similar install error | Mac OS
Let me know if this helps.
Regards,
Anubha -
I have Creative Suite 6 Design and Web Premium. The Application Manager applied updates to the CS6 Perpetual Licanse Products, but did not recognize I have a new Creative Cloud Subscription for Phoroshop and Lightroom. When attempting to install Creative Cloud Desktop, the installation fails with no details available other than the error message above.
System is Win 8.1, Intel 3770 Quad Core CPU, 32 GB Memory, 2 Toshiba 3TB HDD SATA 3 configured as RAID 1. . System runs CS 6 no issues. Have turned off the Antivirus and Firewall, cleared cache on IE 10, closed all browsers after CC desktop starts to download. CC Desktop does not show in win 8, but does show on PC in Program Files (x86), but I cannot see an executable.
Have also tried to download Creative Cloud Desktop as a stand-alone (www.adobe.com/go/adobecreativecloudapp) and also by downloading Photoshop CC as data indicates any product downloaded will install the desktop of CC.
CreativeCloudSet-up.exe does exist on PC and properties are 2,775KB size.Running the setup from the app on PC yeilds same results - Product downloads and does not install.
The error block is Adobe Installer (at top)
Message body We've encountered the following issues:
Creative Cloud desktop failed to install
Appreciate any assistance.Hi BillC29,
Welcome to the Community,
Try the following steps and let us know if it helps:
Download and run Creative Cloud Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html
Run Creative Cloud Cleaner tool and choose option 3 and then option 1 to complete the cleaning process.
Once done rename OOBE Folder from these locations to OOBE.old
Windows: C:\Program Files (x86)\Common Files\Adobe
C:\Users\(UserName)\AppData\Local\Adobe
Restart Windows
Download Creative Cloud via https://creative.adobe.com/products/creative-cloud
Launch Creative Cloud.
-Ankit -
when ever i try to install photoshop cc on my laptop i keep getting this error "We've encountered the following issues installer failed to initialize. Please download adobe support advisor to detect the problem."
start at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html -
We've encountered the following issues: Installer failed to initialize
I successfully installed creative cloud once, but after that I recovered the PC and it was erased, now when I install creative cloud I get this message, "We've encountered the following issues: Installer failed to initialize". Why is that? And what should I do about it?
I have also tried the two solutions in the link below, but the problem is that "Adobe creative cloud" is not in my program list to uninstall it.
https://creative.adobe.com/products/download/creative-cloud?version=2.0 -
We've encountered the following issues: Adobe Application Manager failed to install.
When I attmept to open / load Adobe Application Manager I get the following error message:
We've encountered the following issues: Adobe Application Manager failed to install.
OS: Windows XP Professional
Any Help would be appreciated.Which operating system are you using? Are you able to utilize other Adobe AIR applications successfully?
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this is,we've encountered the following issues.
installer failed to initialize.this could be due to a missing file.please download adobe support advisor to detected the problem.
please,help me!Hi there Mylenium, is there any way you can help me? My cs6 is doing all kinds weird things lately. The liquifying too stopped working completely, when I try to work with the actions, it starts flickering and changing opacity in color by itself. It starts flickering and is completely out of whack! I tried uninstalling and reinstalling and still no luck. I tried getting in touch with adobe and no luck with that neither! Is there anyway you might be able to help?
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