Weak or no signal message on tv

When I turned my Samsung TV on tonight I received a "weak or no signal" message with a "snow" background. I tried many things including checking the input source, turning the TV off and on, disconnecting the cable, and checking the cable connections. The other TVs in the house are working okay. The digital cable box (model DC50X) is not lit up in the front (actually I am not sure if it was lit up when it was working correctly). Could the box be defective?

MVS2 wrote:
When I turned my Samsung TV on tonight I received a "weak or no signal" message with a "snow" background. I tried many things including checking the input source, turning the TV off and on, disconnecting the cable, and checking the cable connections. The other TVs in the house are working okay. The digital cable box (model DC50X) is not lit up in the front (actually I am not sure if it was lit up when it was working correctly). Could the box be defective?
Just to also add the local Service Center details below:
50 West Gude Dr Suite 60
Rockville, MD 20850
MONDAY: 8:00am-7:00pm
TUESDAY-THURSDAY: 8:00am-6:00pm
FRIDAY: 8:00am-7:00pm
SATURDAY: 8:00am-2:00pm
SUNDAY: Closed

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Weak or no signal message on tv

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