Weak signal reception from my new Airport Express card.

I had an Airport Express card installed in my spanking new G5 dual-core at the Apple store. I have a feeling it was installed incorrectly.
My Dell laptop (next to my Mac) picks up my Airport Express transmission just fine and shows the signal as very strong. My mac, however, shows a weak signal that will often fade away to nothing every hour or so. I've found that if I shake the tower, the signal will come back. I've moved the tower about the room, but with the same results.
I opened up the tower and the card appears to be installed correctly. I see the two antennae wires hooked up and and the card is in place.
Has anyone else had this type of problem?

ratsurfer, Welcome to the discussion area!I had an Airport Express card installed...You mean AirPort Extreme card. The AirPort Express is a router.
Do you have the external antenna connected to the back of the Power Mac G5? Read PowerMac G5 wireless problem? Check this... and check the included links.

Similar Messages

Why won't my eMc boot when I install a new Airport Express Card?

I just tried to install an Airport Express Card into my eMac. After each time I reseated and then turned on the power, my eMac would not boot. It boots fine without the card, any ideas or suggestions?

There's a possibility that the card id defective and should be exchanged, but a stronger possibility that the Airport Extreme card (Airport Express is a different, external device) isn't actually seated quite all the way. Many posters in the eMac forums have noted that it takes a suprising amount of force to fully seat the card and to get it to move the last millimeter or whatever into the slot. You need to press the card to just short of where the eMac chassis starts moving away from you on your desk or table.

Devices connecting to the weaker signal base station, not extended Airport Express

I have am successfully extending my network with a timecapsule as the base station in the front of the house (living room) and an airport express in the back of the house (bedroom). The connection between the timecapsule and the AX is 'good' according to the airport utility on my iPad.
I'm connecting my iPad and laptop to the AX from the bedroom and the internet is fast.
I am also trying to connect a printer and a droid; both of these won't connec to the AX from the bedroom, and default to the timecapsule which they both can barely connect to. The Internet is slow, and the printer won't work.
The printer is a canon mx860 and is b/g
The droid is a droid global 2 and is b/g/n
I had a similar problem with my home theatre pc in the bedroom, which wanted to connect to the timecapsule, but I installed a network sniffer and was able to manually connect to the AX, which clearly had a stronger signal.
Why are the phone and printer not connecting to the stronger signal?? I know I read somewhere that you can't configure this on the TC and AX.
Thanks,
Walker

Since you are using the Express to extend the network of your Time Capsule then the band that is being used by the Express is determined by which band you are using to connect to the Time Capsule.
On the Time Capsule, if you are using the simultaneous dual band feature you will have created at least two networks, one 2.4GHz and one that is 5GHz. Each Network should have a unique name so you can distinguish them. I append (5GHz) to the name of my 5GHz network to accomplish that.
When you set your Express to extend your Time Capsule network choose the 2.4GHz network as the network that is being extended. This will set the Express to use 2.4GHz.

EMac can't find new AP Express card

I bought a new Airport Express card for my downstairs eMac X.4.6. I am writing this on my wireless laptop so I know the Airport wireless is working. I have installed the card twice in the eMac to be sure connections were secure.
When I run the Setup Asst, it says "no airport card installed." I ran the installer that came with the card, have shutdown and restarted. I am at a loss as to what to do next. The computer was previously on a cable modem and worked fine. Any suggestions?
KC

So, are you still saying your eMacG4 (May 2003 or newer) does not see
the Extreme card? Did you remove and then carefully and somewhat force-
fully reinstall the card; being sure it snaps down into the slot all the way?
Could be, that since the OS X was upgraded and originally the machine
did not have the Airport Card installed, it may be stubborn in seeing it;
if there is no physical problem in the connections to the card, or the card.
Since the software is installed in the computer even when the card is
not present (in OSX) the hardware change should not be a problem.
If you have a way of testing the eMac's Airport Extreme card in another
computer, and/or swapping the card with another of the same spec to see
if the issue resides in the Card or in the Computer (software or hardware)
that may narrow down the problem a little more.
I'm not sure if such things as resetting the PRAM or other keyboard
startup voodoo will do, to suffice in resolving this issue. If the System
can't see the Card in the Profiler, it either isn't connected or it may be
a damaged card. Cross-testing in another machine can check this; and
if the card is proven to likely be defective after checking/testing, you
may be able to get another card from the retailer you bought it from.
Good luck in this matter!

Will I be able to extend a dual band network from a Time Capsule 2nd generation with the new Airport Express on both bands?

My Time Capsule 2nd generation is the main accesspoint in my house. It resides on the second floor in our living room. On the first floor in our kitchen I have an fairly new Airport Express that extends my network on the 5 GHz band and allows me to stream music via Airplay. I had to choose 5 GHz since the 2,4 GHz band is interfered when using the microwave oven. However, we have a rather old house with loads of metal in the concrete walls and therefore the 2,4 GHz signal from the second floor proivded by the Time Capsule is hardly available on the first floor. Since all our iDevices (iPhones and iPods) operate at the 2,4 GHz band we sometimes don't have a proper wi-fi connection. I had tried before with another (older) Airport Express that only operated at the 2,4 Ghz band, but I could get a proper connection between the Time Capsule and the Airport Express. Therefore I think it would be the best solution if the new Airport Express would provide both bands simultaneously.
If I replace my existing Airport Express with the new one, will I be able to extend my network on both bands?

It sounds like you may have configured your Time Capsule to use a separate name for the 5 GHz network and then setup the Express to extend that specific band.
In order to extend both bands, the Time Capsule setup will need to be changed so that both bands are using the same name. In other words, you would uncheck the option for the 5 Ghz name.
Then, setup the new Express to extend the Time Capsule network.
This is the only way that they Express can extend both bands. It cannot extend both bands if you have assigned a separate name to the 5 GHz network since you will be forced to choose either the 5 GHz band or the 2.4 GHz band for the Express to extend.
How the microwave oven will affect this is not known. This will one of those things that you have to try in your home to know if it will work well, so it might be a good idea to understand the store's return policy before you buy....in case things do not work out as hoped.

Help? I keep getting "Unexpected Error" everytime I try to use my new Airport Express to extend my network from my 500GB Time Capsule.

I am trying to extend my network from my 500GB Time Capsule using the new Airport Express I just bought, but no matter what I try I keep getting "Unexpected Error. Try again". The Express is still flashing Amber. I cannot get it to turn green. What am I doing wrong here? Please help me.

Locate the AirPort Express in the same room as the Time Capsule for the setup.
Power off and restart the Time Capsule
Shut down and restart the Mac. Turn on the wireless on the Mac and temporarily disconnect the Ethernet cable from the Mac to the AirPort Express. In other words, you want to set up the AirPort Express using wireless, since that is the way that it will be used.
Hold in the reset button on the AirPort Express for 9-10 seconds and release. Allow a full minute for the Express to restart.
Click the AirPort icon at the top of the Mac's screen and wait a few seconds for a listing of New AirPort Base Station to appear. Just below that, click directly on AirPort Express.
AirPort Setup will open up and take a minute to analyze the network, then announce that the Express will be configured to extend the Time Capsule network.
Enter a device name that you want to use and click Next
Wait a minute while AirPort Setup configures everything, and hopefully announces a message of Setup Complete. Click Done.
Now move the AirPort Express to a location that is about half way between the Time Capsule and the area that needs more wireless coverage. Avoid obstructions in the signal path between the Time Capsule and AirPort Express as much as possible.
Walls, ceilings, mirrors, heavy furniture, etc. just kill the wireless signal quality. Keep any cordless phones as far away from either router as possible.
It would be much better if you could plan to connect the Time Capsule and AirPort Express using an Ethernet cable, as best case.....you will be losing about half of the network speed trying to use wireless to extend.

How do I change the 5 ghz channel on new Airport Express when extended from Time Capsule?

Hi there. My Airplay device connected to the new Aiport Express keeps cutting out.
The 5ghz connection on my Time Capsule is set to channel 48. I have a new Airport Express (with Airplay device) extending from the Time Capsule and when I use WiFi Scanner, it shows the Airport Express set to channel 157. What gives? Is there a way to change to channel 48 or does this not matter? I imagine since they're on different channels, they're not talking to each other or am I .
Thanks in advance for any help.

I've managed to change the 5gHz of ther Airport Express that's extending the network.
As mentioned, main AE is on channel 48, and I now have the 2nd AE on channel 36 - which means my TV can now see the network. Also tested speed via my mavbook air on the same 5gHz network as it all seems OK (A while ago I spotted my Time Capsule was on the same channel 48 as main AE and throughput was abysmal! Bad enough to make me reset the TC to factory defaults and setup again - which is when the TC got channel 120).
Anyway, the fix... I changed the 2nd AE to create a wireless network (instead of extend), and manually set the channel to 36. I then set it back to extend, and it seems to have kept channel 36.

New Airport Express: Stream from iOS5 devices to multiple AEs?

Hi all,
is it possible to stream music from iOS5 devices (iPhone4/iPad3/Apple TV 3) to multiple (new) Airport Express devices?
Thanks.

Streaming music to Airplay simultaneously on/with iTunes is 100% clear.
But as mentioned, at the German Apple website it's a bit vaguely described for the new Airports.
Since iOS5 I can stream music to my existing Airport Express (pre the new release) from my iPhone/iPad only to one Airport at the same time. Of course I can choose a single Airport one by one, but music plays only on one at the same time.
Apple increased the Airport selling prices by some 10$/€, so I hope it's the "fee" for the functionality to stream music to all new Airports simultaneously from the iOS devices :-D

I can stream from ios to new airport express but not from windows 7 or powermac G5

I have new airport express and older apple tv on my network. Both are connected and found by all devices - Windows 7 laptop, Powermac G5 and all ios devices. I can stream music via airplay to both airport express and apple tv from ios devices (one at a time of course). I can stream from itunes to Apple TV but cannot connect to the airport express! It shows up and I get the dredded error: An error occured while trying to connect...
I tried some of the many ipv6 suggestions that I've seen here but nothing is working.
Anyone have the setup? Is this an airport express setup issue? Please help!!!

OK, I'm tipping my hat to Apple's (new) online experts. Great job.
They might be able to solve YOUR problem, too. Find them at:
http://www.apple.com/support/expert/

My new Airport express mysteriously dropped all signals, I reset it and only my iMac is now connected to my network. My iPad, iPhone 4S and Roku box will not connect - any solutions to this?

My new Airport express mysteriously dropped all signals (due to lack of DNS settings ?!?!), I reset it and only my iMac is able to be connected to my network. My iPad 2, iPhone 4S and Roku box will no longer connect. Any solutions to this? Everything was using my netwoek before.

Did you power down your modem prior to resetting the Express?
If not, do it now. Leave it connected to your Express while you power it down. Let it rest a moment or two, then power it back up. Once it restarts, determine if all your other devices are able to connect.

Older Airport Extreme with new Airport Express

I have a new Airport Express and an older Airport Extreme (I think 1rst gen). I have been using the Extreme for a few years now and just got the express to help me extend the extreme. The Extreme's signal is very weak in some parts of my house. I cannot hook the two together via ethernet. Needs to be wireless. What's the best method? I only use the wi-fi for internet access and tv (netflix, HBOGO, etc). I do not share printers or hard drives. I'm wondering if the new express is better (range) than my older extreme? Should I use the express as my main base station?

Your Extreme should still provide better overall range over the 2nd gen 802.11n AirPort Express Base Station, so I would still recommend that you leave the Extreme as your "main" router.
You will want to use the following instructions to extend the wireless network from this Apple Support article.
The key to success if extending the Extreme is to place the Express within a 25+ dB SNR range of the Extreme as it can only repeat the signal with the same bandwidth that it receives it. If the signal is very weak the Express may not even be able to extend it at all.
Check out the following AirPort User tip for details on optimal base station placement. Please post back your results.

Issues Connecting to internet with new Airport Express

Running a Macbook pro 15" - 10.4.11
I just bought a brand new Airport Express a few days ago. I just recently got my internet service through Comcast restored and am eager to get a wireless network up so I can play Xbox Live again.
So issue is this: I plug the ethernet cable from the Cable modem into the airport, the light goes green. The computer is registering a strong signal, Network preferences says Airport is connected to my network. However, Safari keeps saying its not connected to the internet. When i run system diagnostics, I get a green light on Airport, Network settings, system settings, and ISP. But the light on Internet and Server stay red, and Diagnostics says it can't fix the problem and I need to contact my ISP. Comcast said they couldn't help, my connection was fine and they even refreshed it to no avail. When I plug my Ethernet cable directly into my Macbook pro, I get on the 'net no problem. I'm dumbfounded.
I'd appreciate any sage wisdom offered. Thanks!
p.s: Also, when I run a connection test on Xbox 360, it picks up my network, connects quickly, ISP confirms, but ultimately fails at DNS Server. Hmm.

bl4ckr4bbit, Welcome to the discussion area!
Most cable modems require that you power them off when you switch the Ethernet connection from one device to another. Until you reset the modem it will not communicate with the new device. When the modem is powered on it detects the new device and starts talking to it.
Some cable modems have a reset button on the back for this reset.
Some cable modems have a small internal battery which must be removed for this reset to occur.
Sometimes the cable modems must be unplugged several hours or even overnight to allow equipment back at the ISP to reset.
Did you power off the cable modem when switching the Ethernet connection?

Can you add new AirPort Express Base Station Simultaneous dual-band 802.11n with a 1st Gen time capsule network

Hi
Has anyone tried using the AirPort Express Base Station with a first generation Time Capsule and used it to extend their network, while still being able to use the Simultaneous dual-band 802.11n on their network?
Thanks in advance

The first generation Time Capsule was not a simultaneous dual band device.
If you add the "new" AirPort Express to the network and configure it to "Extend a wireless network", it will extend the one single band signal that it is receiving from the Time Capsule.
In other words, the AirPort Express will not extend simultaneous dual bands in this type of setup...since it can only "extend" what it receives. You would need a simultaneous dual band Time Capsule if you want that type of functionality.

MacBook Pro loses wifi connection upon wake since I bought a new AirPort Express

Hi. I've been using Apple devices and computers since february 2008 and had no problems until now. I currently own an early 2011 13" MacBook Pro and a PC running Windows 7 and Ubuntu 12.10. Until early February, I used a 2nd gen AirPort Extreme to connect to wifi upstairs, being connected via Ethernet to my ISP's modem located downstairs which provides a weak wifi signal (of course my ISP says it's impossible since their modem is the best on the market), not even compatible with Apple's wifi systems (all other French ISPs modems are compatible with it), that's why I had to get a 30 ft ethernet cable running down the stairs. My connection was lost everytime I went upstairs/downstairs so I bought a new Airport Express to replace my ISP's modem wifi signal and I'm using my AirPort Extreme to extend the wifi network upstairs. Now all my devices and computers have a strong wifi signal anywhere in my house with only one downside: My MacBook Pro (and only it) loses the wifi connection upon wake after sleep and I have to disconnect/reconnect it manually. I didn't bother installing Windows on it as I removed the Superdrive to setup a DIY Fusion Drive a few months ago so I can no longer boot optical medias and I can't know if it's a hardware or software problem. Again, everything was working all right on it until I changed my Wifi network configuration a month ago when I bought my Airport Express.
Can anyone help me ?
Thanks in advance.

Well this isn't making sence.
What is the model # on your extreme?

I am unable to join my existing wireless network with new AirPort Express

I am unable to join my existing wireless network with new AirPort Express.
I am using a DLink DI-524 Router, Windows 7 (64), and the AirPort Express.
AirPort Utility will not recognize the AEX wirelessly, it will only recognize it when it is connected by Ethernet. I can then configure the AEX and verify that the settings stick once disconnected and then reconnected. However, even after that, it will not recognize the AEX once disconnected from the Ethernet cable.
I followed the suggestions of several other threads on these forums. But I am unable to get the AEX to work.
Any suggestions? Thanks in advance.

Welcome to the discussion area!
It's almost always a security setting that causes problems when the Airport Express (AX) tries to join a third party wireless network. The AX usually does not "join" correctly and that's why you can't see it on your wireless network using AirPort Utility.
Using an ethernet cable is still the more reliable way to configure and adjust the AX, but if you are want to try to configure it using wireless, you must return the AX back to factory defaults as follows:
Power down the AX
Hold in the reset button +and keep holding it in+ as you plug the AX back in to power
Release the reset button after 10 seconds
When it is set to factory defaults, the AX broadcasts a wireless signal with a network name like "apple network xxxxxx" where the "x's" are either letters or numbers. You must look for this network by clicking on the fan shaped Airport icon at the top of the screen. If you don't see this network, then click Join Other Network to search that way. Unless you connect to this network, you will not be able to configure the AX using wireless.
Do you know the exact security type that your D-Link router is using? That is the key element in the process.
Open AirPort utility, click Manual Setup
Click the Base Station tab to establish a name for the AX, device password and adjust time zone settings
Click the Wireless tab
Wireless Mode....Join a wireless network
Wireless Network Name...must exactly match your D-Link wireless network name
Enable ethernet clients if you want the port to be active (your D-Link must be compatible with ProxySTA for this to work)
Wireless Security...exact setting of the D-Link network. WEP security causes a lot of issues. Try to use WPA/WPA2 Personal, which is far more secure.
Wireless Password...must match the D-Link network
Click the Music icon to enable AirTunes
Click Update to save settings
Any luck?

Weak signal reception from my new Airport Express card.

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