Weak wi-fi or factory defect @ ipod 5th generation?

The wi fi connection only works if my ipod 5th is literally next to the router. !!!!!. As soon as I move 1 cm it looks on, but it is not working as you cannot access to safari, or skype or netflix. I have read all the forums , I have reset several times the network, as the factory settings, and it is not working. Even when I am next to the router, AIR Play is not working. I compared it with my ipod 4th and ipad and my mac...in all the other devices is working great, so It should not be the router.
Is this a factory defect and Should I return this ipod back?
Thanks

If the iPod does not work OK with other networks I would make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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HI!!!HELP?someone............new ipod 5th generation user here....pls

I bought a new ipod 5th generation (30gig)2 and a half months from now.
Problems:
1.) I accidentally/i intended to reset my ipod while still connected to pc (windows xp->how stupid of me.
2.) After resetting all videos,songs etc... are gone but pic are still in my ipod-> where did they go?deleted perhaps?
3.) I deleted the itunes, restart my pc and reinstallitunes and again and restart my pc bec itunes no longer recognize my ipod->(itunes says:i need to have an ipod software updater to restore factory settings)
4.) I go to the apple website to download latest ipod updater then i saved it to: Save to disk
5.) Then in my pc desktop an icon for adobe:ipodsetup.exe->click it but it says:There was an error opening this document.The file is already open or in use by another application.-> cant understand what it implies...
6.) So because of that i deleted all the remaining files in my ipod which was MY PICS. so it leaves my ipod no songs etc as in empty as ever.
7.) I reset it twice and turned it ON->of course not connected to pc or anything-so i checked out the SETTINGS of my ipod, then to ABOUT, then discovered that -IPOD SONGS:0,VIDEOS:0,PHOTOS:0,CAPACITY:27.8(i have no questions about this i know why 2.2 was already consumed because of the menus/internal settins whatever), but AVAILABLE:23.5!!!!!!!!->WHY?I THOUGHT IT WILL GO BACK TO 27.8, does this mean my ipod has some defects or something?i took care of my ipod has a protective crystal casing, never fall of from my hands/while being use in short its my partner in life as of now.
8.) so if anyone who has a kind heart to hear my problems please help me..thank you
ipod 5th generation (30 gig video) Windows XP

WOW, you have a big problem. My first suggestion is to restore your ipod, like btabz said. Other things you could do are 1). Send it in to a electronics store or apple.
2). Get a new ipod (LAST RESORT)
3). 5 R's- See http://www.apple.com/support/ipod/
-Taps-

Whenever I go to iTunes with my iPod 5th generation 32 gb iPod Touch, running iOS 8.0.2, It tells me that the "Other" category is using up 14.59 gb of data. I have no clue why it says this and I have searched the internet for fixes and none worked.

Whenever I go to iTunes with my iPod 5th generation 32 gb iPod Touch, running iOS 8.0.2, It tells me that the "Other" category is using up 14.59 gb of data. I have no clue why it says this and I have searched the internet for fixes and none worked. I have tried on a windows and a mac and noticed no change. I have tried restoring to a backup but that didn't help. I haven't had time to do a full restore but I will try if the problem persists.

An "other" larger than about 1 1/2 GB indicates corrupted files.
What is the Other on my iPhone and How to Remove It
What is "Other" and What Can I Do About It?
Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Restoring iOS software

Wifi will not work on iPod 5th Generation

I have had my iPod 5th generation since early September of last year. It was been working smoothly up until today. The wifi is on and it is recognizing networks but when I attempt to join it either says 'Unable to connect to network' or I put in the password to the wifi network and it immediately asks me to re-enter the password. I have restarted my wireless router, restarted my iPod, reset my network settings on the iPod and it is still doing the same thing. I have not jail broke this iPod ever and it is up to date using iOS 8.1.3 which I installed three days ago. The wifi was working fine immediately after the update which makes me unsure if that is what caused this. Does anyone know how I might fix this.

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Help with my addicted Ipod 5th generation!

My Ipod 5th generation is fully charged but only works if it is charging. When I try to turn it on (in this case it's not charging) the apple sign shows but then it turns off again. I have updated it to see if it would fix the problem but nothing... A couple months ago it reserted by it self... It has gone mental... Or it was brainwashed like when I try to explain to someone what happened. I could only update it now though. Please guys, help me.. I need my music...
Sincerely
Luthyn ^.^

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My ipod 5th generation keeps on crashing and has a slow performance

my ipod 5th generation keeps on crashing and has a slow performance, then I restarted it, it went back to normal.. was the crashing part and slowing down normal? just bought it last december 2012

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Whenever i charge my ipod 5th generation i have to move the charger around for about 5 minutes,it doesnt want to charge and switches on and off?

whenever i charge my ipod 5th generation,i find myself moving the charger around for about 5minutes,the first few months the charger has worked fine now it is playing up,turning on and off charge?

I would make an appointment at your local apple store and have them check it out. The warranty covers manufacturer's defects. Unfortuantely, if you inadvertantly cause some damage in your wiggling, it could be determined that you broke the port - regardless if it was malfunctioning before or not. Have them look at it and see what they say.

I need help. For ipod 5th generation information

How do i know if my ipod 5th generation is charging after its been dead for a long time

- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. Please help

I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

I tried downloading the iOS8 to my iPod 5th generation and when it finished downloading it shut down completely and it said there was an error and no the iPod is in recovery mode. What can I do to restore it and update it? Please, I need help.

Hello,
I recently tried downloading the IOS8 to my iPod 5th generation and when it was almost done the computer said there was an error. Right after that, the iPod shut down completely and now it's on recovery mode. I plugged it in and it said that I had to restore it and update it so I could use it again but it doesn't let me. What can I do? I even did a backup before the update.
I really need help.

What happens when you connect to computer and restore via iTunes?
Without knowing that:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Do they send the ipod 5th generation to Puerto Rico?

Do they send the ipod 5th generation to Puerto Rico? I want to buy the new Ipod but i don't know if the Apple store sends it here. Help!

Expanding on what lllaass said to make sure it's clear, the US Apple Store will ship only with in the 50 states. They will not ship to Puerto Rico. You'll have to buy from an Apple dealer in PR. You can search for dealers here:
https://locate.apple.com/pr/en/
Regards.

Given an older ipod , 5th generation and 30GB, can't restore

I was given an older iPod, 5th generation 30GB, I can't reset or restore it using windows 7 based computer even with the most current iTunes download. Is anyon e else having trouble resetting older iPods with windows or is their something wrong with the iPod itself. And if there is a problem with the iPod, does anyone know the approximate cost to get it repaired. I can't get anyone at Apple to tell me anything without it being looked at by a 'Genius' first. I don't want to waste my time driving an hour each way to an Apple store if I would better off just buying a new one. Any help would be greatly appreciated.
Here's more information on error message, it just says 'unknown error' and won't go into disc mode.when following the '5 R's' in technical support.

Zac henderson wrote:
...Couldnt restore ipod, error code (9) " ...
Try here > Configure security software

Lost manual & set-up disc to iPod 5th generation....HELP?!

My son lost the manual and start-up/set-up disc to his iPod 5th generation. I asked someone to download a few songs for me & they downloaded almost 6,000 songs.....only 20 songs are acceptable for my son, who is at the age where he has certain songs he likes & dislikes, but I havent a clue how to delete the songs that he doesn't want.....please help, he is devastated that he waited until the holiday & now cannot listen to/play his new iPod.......

See this for info on deleting songs...
http://docs.info.apple.com/article.html?artnum=60940
Here is the iPod's manual...
http://manuals.info.apple.com/en/iPodFeaturesGuide.pdf
And this is the software that was on the CD...
http://www.apple.com/ipod/start
btabz

IPod 5th generation recognized in iTunes but won't charge

Hello Apple Support Community,
I'm writing this on behalf of my girlfriend, who is having problems with her iPod, I tried searching google and the forums here but I couldn't find a satisfactory answer.
Basically what happens is this:
iPod gets plugged in and shows the "do not disconnect" screen and starts charging (what comes next kind of happens simultaneously) not long after that, I'd say a minute at most, the normal menu screen comes up and the lightning symbol on the battery disappears, iTunes recognizes the device and allows you to browse the files and it gives the option to sync but we haven't done that yet (the laptop we're trying to charge it off is new and has an empty iTunes library) and we don't want to lose the data on the iPod. It works fine on other computers, i.e. she can charge it with no problem from her desktop PC and as far as i know any other PC/laptop available to us
Does anyone have any idea what's wrong and how to solve it?
Technical details:
iPod 5th generation, 60gb
Laptop brand: Samsung
OS: Windows 8
USB status: Ports all work and from what I can tell they're all 500mA
Tried:
Switching USB ports, none seem to make it charge
Resetting iPod
We don't have extra cables so we can't try switching them and we haven't tried restoring the iPod yet since we don't want to lose data.
If you need more info, let me know
Thank you very much for your time!

Hello,
The cord might be the case, but first, try these suggestions:
Try putting your iPod into disk mode, then try connecting it to your computer again...
<a href="How to put your iPod into disk mode</a>
Do you have a wall charger? If so, then try connecting your iPod to that, and does it charge, or not?
Have you checked this link out?:
<a href="http://docs.info.apple.com/article.html?artnum=60941">iPod doesn't charge correctly
Does your iPod appear in "My Computer"? If so...
iPod shows up in Windows but not in iTunes
If not...
iPod missing in "My Computer" or in iTunes
Post back on what happens when you try these things out. I hope this helps!
~~Kylene

I have an IPod 5th generation and I would like to give it away with the apps, but have all personal data deleted, app can no longer be found in the apple store and I'd like to to be able to keep it

I have an IPod 5th generation and I would like to delete all personal content, and be signed out of my Apple ID as well, but there are apps that no longer exist on the apple store that I would like to keep.

Do this:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
Then go to Settings>General>Reset>Erase all content and settings

Weak wi-fi or factory defect @ ipod 5th generation?

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