Wearing on edge near trackpad
Hello. After searching through many forums, including the ones here, I am posting to figure out what's up with the wearing, also known as pitting, on my unibody aluminium macbook (mid 2009). I've noticed a common theme is for other users to aggressively insist that any such damage must be due to a lack of care by the laptop owner. This has not been the case. The fact that this damage exclusively happens where my palm contacts the laptop suggests to me that body-laptop contact is the cause of this damage. I have heard of some apple stores repairing this issue as per their outlines, and some seem to get rejection as it is cosmetic damage caused by the user. I'd say skin contacting the laptop is something expected, and as such should have been considered when picking materials and designing the computer. I've been given an entire new iphone simply because my 3g would be spotty. I've been given an entire new macbook after I noticed dead pixels. It would seem unreal if apple didn't regard this similarly.
1: right edge pitting
2: right surface pitting
3: left surface pitting
bigger photos
1: http://i.imgur.com/r9fqY.jpg
2: http://i.imgur.com/c6r6t.jpg
3: http://i.imgur.com/xDIpf.jpg
The pitting and abnormal wear is directly due to your skin chemistry in contact with the aluminum. Healthy skin has a ph of 4 to 5.5 which is slightly acidic. Mix that with salt, heat and moisture, and electro-chemistry is in full swing. Pitting is the result, the the same as a car driving on salt covered, slushy winter roads in the Midwest. My 8 month old magic mouse has pitting on both sides where it's in contact with my thumb and index finger. Just discovered it today and need to address with Apple. The most amazing designs by Sir. Ive, but the material chosen is not playing well.
Similar Messages
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Dark grey wear near trackpad...
My computer is relatively new, and about 2 months ago, these weird graphite-looking smudges appeared near my trackpad. It looked like a pencil smudge, but it doesn't come off with water or anything. It's also on the left side of my trackpad, which is the side which I use the least (and I never wear watches or anything like that).
Is this problem common and is there a way to clean it off?
Thanks!"But what can they do about it?"
Ask them when you take your computer in. Or take advantage of your 90 day FREE phone Apple tech support & ask. -
17'' MBP Discoloration Near Trackpad
My 17'' MBP is running great since I purchased it in May 06. But now I'm noticing some discoloration near the trackpad area. It's a lot lighter, almost white, compared to the rest of handrest. I still use the white foamy strip, that came with the computer, everytime I close it. I also use the iKlear polish every two weeks.
Why the discoloration? What are my options? I'm also enrolled in the AppleCare plan. Thanks!
17'' MBP BABY!!!!! Mac OS X (10.4.6) Returned a Dell for a Mac
17'' MBP BABY!!!!! Mac OS X (10.4.6) Returned a Dell for a MacMy last unit was weird like that too.
Took it to the Apple Store, two days later got a brand new case. Be firm with them if they give you a hard time.
You shouldn't have any problems though. The aluminum on these things is sort of funky sometimes based on your skin and acid levels. -
When opening my Macbook this morning I discovered several blue ink marks (even though I haven't used blue ink in several days?) around the trackpad area. I've tried everything I could get my hands on, including ethanol without it moving. I'm really worried in 3-4 months time I'm going to have a Macbook which is covered in stains.
Why is the area so porous? I haven't had any yellow discolouration and (Macbook is week 21), do the Macbooks which have the "correct/fixed" surface still so prone to easily absorbing ink from your hands?
Does anyone have any suggestions for tackling this?
On an unrelated question, do the newer Macbooks have a significantly more rounded corners? Really thinking I might have to sell this machine due to a few things which I can't ignore, despite it being the best computer I've have in so many other respects.
Macbook 1,83ghz Mac OS X (10.4.6)I too discovered what appeared to be several small blue ink stains to the right of my trackpad.
I had not used any ink pens and had been out, having closed my MacBook and found them when I came back!
I took it into the nearest Apple Store (although I purchased the MacBook from John Lewis) - they were very insistent that it was ink that I had somehow put there and tried to suggest that the marks looked like repeated patterns from skin (hand put down in different places on the MacBook!).
I even printed out the 1st two posts (which were all that were here then) to show them - dismissed these as "well, only a couple of people have said that...and you shouldn't believe everything you read..."!!!!!!!
I'm interested by the comments regarding the ink stains fading in the sunlight and maybe I'll try to test this out with mine!! Think I'll take a couple of photographs first so that I have some evidence, just in case it does work!!
Anyway, I have at least logged it with Apple - I was asking about this "exchange within 14 days" business which appears to be what is happening with the other discoloration - in the US. I was told I'd have to go back to John Lewis about that as that is where I purchased it from. It's such a *** though, I've just got everything set up - software loaded - plus I've upgraded the RAM (which is shockingly minimal at 512MB and a vast improvement at 2GB!!...) - so I guess I'd have to go through an exchange with the engineers copying all my data across - and who knows if I were to have the same problems again??!!
BTW, I also asked at the Apple Store about how HOT the MacBook gets - they reckoned it was perfectly OK (they knew that they get very hot....). I downloaded CoreDuoTemp and it's running at about 60 degrees, which they say is fine! (couldn't use it on your laptop though!....far too HOT!!!...)
Anyway, will post any updates following my trials...
MacBook, White, 1.8GHz, 2GB Ram Mac OS X (10.4.7) ...just switched from PC to MAC....and so far, so good!! -
13" MBPr (2013): Trackpad doesn't sense touch across entire surface
The trackpad on my late 2013 13" MBPr won't always recognise touch input near the top and bottom edges. There's an area of about 1cm's width from these edges where the input isn't always registered.
At the bottom edge, moving the cursor sideways near the edge will virtually never result in cursor movement (only sometimes it does).
At the top edge this problem doesn't exist, however at this edge the trackpad almost never senses touch from the edge towards the central area of the trackpad, or the other way. Only when the finger(s) pass the dead zone will the cursor move or page scroll. It's difficult to tell, but it seems this behaviour also exist on the side edges (more on the right possibly).
Is this by design or is my computer faulty?
Thanks in advance for any insight
Best
PhilipYou can always take it in to an Apple store genius bar and have the techs check it out and make sure all is working correctly.
My 2011 MBP trackpad senses almost to the edge at the top, depending on just what I do in the way of movement seems to confuse it a little, like running the finger tip off the edge while part of the finger tip is still on the surface.
At the bottom you have the click function all the way across which seems to stop the movement short of the edge. -
FCP/Compressor keep exporting horizontal green lines near the top and bottom mattes. What do I do?
Hi everyone,
I'm trying to export a:
1920x1080
29.97
Interlaced
ProRes 422 HQ
to:
DVD Best Quality (90 minutes) in Compressor
Quality all the way high
Mpeg-2
in Final Cut Pro and/or Compressor (both so far export with the green lines) and so far it has been to no avail. They show up right on the edge near the mattes. Most forums talk about a vertical green line but I am having problems with horizontal lines near the top and bottom.
Any ideas? Thanks.If you are sending your file via share to Compressor I would try this instead:
Export a QT reference(not self-contained or using QT conversion) file of your sequence to your desktop.
Then:
Turn on frame controls in the MPG-2 setting and set all to best. Changing all settings to best will increase your render time greatly. You may want to do a :30 or 1min test.
In my experience Compressor can be inconsistent with HD to SD DVD MPG-2 conversion. Sometimes it works wonderfully and others times it does not.
I have had success with having FC do the SD conversion first.
Create a new 16x9 SD sequence
Add HD seq to SD and render
Export SD and then compress for DVD. -
Just wanted to give a heads up about a review of the W530 that's written by a user who owns the W520, so it's heavy on comparisons which is kind of helpful if you're familiar with that machine. I'll quote the whole review below sans all the images to prevent bandwidth warnings! Also truncated and removed some sections to get under the 20,000 character count limit Full review with images is here: http://www.laptopreviews.com/lenovo-thinkpad-w530-review-2012-07
Just like last calendar year, Lenovo is ahead of Dell and HP in releasing a workstation equipped with the latest and greatest Intel Core processors and nVidia Kepler professional graphics. Starting at $1,299 on Lenovo.com (which is the same starting price as the W520 when it was introduced), the Lenovo Thinkpad W530 can be configured with processors ranging from the Intel Core i5-3320M to i7-3610QM to the top-end i7-3290XM, supports up to 32GB RAM and 270 nit 95% color gamut FHD display for demanding business customers. The W530 is like the W520 in many ways as a professional workstation laptop.
The Thinkpad W530 under review comes with the following specs:
Processor: Intel Core i7-3520M (2.9GHz, TurboBoost to 3.6GHz, 4MB L3 cache)
Graphics: nVidia Quadro K1000M
Memory: 8GB RAM DDR3-1600MHz
Display: 15.6” 1600 x 900 resolution, matte finish
OS: Windows 7 Professional
Storage: 500GB 7200RPM
Battery: 6-cell Li-Ion, 57Whr
Wireless: Intel Centrino Advanced-N 6205
Ports: Gigabit Ethernet, VGA, mini-DisplayPort, powered USB 2.0, USB 2.0, USB 3.0 (x2), combination headphone/microphone jack, ExpressCard slot (34mm), SDHC reader, 1394
Weight: 5.95lbs (2.7kg)
Keyboard
Let’s just start off with the most obvious change. The new keyboard is the most radical change in the ThinkPad line since…forever, really. Up until now, the ThinkPad series has had the same keyboard style since introduction, with minor changes here and there. Replacing the traditional 7-row ThinkPad keyboard is the island-style 6-row keyboard, found on the whole range of ThinkPad's, from the 12” X230 all the way up to this 15.6” workstation. Even with the changes, the surface of each key has stayed the same during the transition (1.5cm by 1.5cm for the alphanumeric keys) as well as the spacing between each key (roughly 0.4cm). Other keys, such as Caps Lock, Enter, Shift, Backspace, etc., have stayed the same size as well, though the Caps Lock key no longer has an indicator light. Notable differences include shape changes in the Esc key, Delete key, moving the power button from top-center to top-right, and the lack of a dedicated Menu key. However, the most important changes in key layout are as follows:
The layout of the “special keys” (Delete, Home, End, PgUp and PgDn) has been dramatically rearranged on the new keyboard
The dedicated Forward/Back buttons are now gone. These buttons used to be located to the right/left of the Up Arrow key and are now replaced with the PgUp/PgDn keys
The Print Screen button is now located where the Menu button should be.
The Scroll Lock and Pause buttons have disappeared, though they have been relegated to near-oblivion in today’s world
And just for change’s sake (as far as I know), Lenovo decided to paint the Enter key black instead of the traditional ThinkPad blue and the Windows key is bigger on the W530 than the W520 (1.5cm squared vs. 1cm squared).
To those coming from an older ThinkPad, the newer keyboards are either something to love or something to hate. The older keyboard in previous generations were renowned for their quality and keyboard feel (certainly, they were one of the best laptop keyboard on the market) and is so popular that it has an almost religious following among ThinkPad users. On the flip side, the newer keyboard has a lot to prove to the ThinkPad community. While the common-used alphanumeric keys have the same area and spacing as the old keyboard and the typing quality on it is above average (compared to other island-style keyboards), Lenovo’s choice to move and kill off some special function keys fly in the face of what most ThinkPad users would want. I love using the Forward/Back buttons while browsing the internet and using Windows Explorer, for example, but with the current and likely future ThinkPad's killing those buttons off, I will miss being able to navigate with just my right pinkie. The choice to move the Print Screen button to the bottom of the keyboard just baffles me, period. It would have been nice if Lenovo had kept the 7-row layout while designing the new keyboard and if the keys had stayed in pretty much the same positions during the change (for example, “special keys” staying in the top-right, bringing back the Forward/Back buttons), I wouldn’t make too much fuss over the new style even though I personally prefer traditional keyboards. At least the Fn button stays in the bottom-left corner, an odd quirk that’s been featured on ThinkPad's for as long as I can remember.
Build and Design
Just like the W520 before it, the newer W530 is a tough machine, built well and meant to last. The outside casing of the laptop is made using ABS plastic, while the inside contains an internal rollcage to protect internal electronics in case of a drop or other accident. It also makes the laptop all but impossible to flex (there’s maybe a millimeter or two of flex when twisting the display). There is a keyboard draining system that will protect the laptop in the event of a small liquid spill onto the keyboard as well. Sturdy, metal hinges attach the display to the body of the W530, and they are firm enough to hold any angle they are set up despite any typical vibrations or other movements, and if the W520 is any indicator, they will stay firm for years to come.
As I’ve mentioned in my Thinkpad W520 review, Lenovo’s business laptops are certainly capable of withstanding a few drops onto the floor. Even with repeated drops, having the power brick fall onto the palm rest from several feet above, and traveling with the notebook unprotected in a backpack for just over a year, I’m sure that the W530 will be able to survive prolonged abuse for years to come.
One thing to note about the W530 (and workstation laptops in general) is the power brick. The version with the K1000M GPU comes with the 135W power adaptor and it’s just slightly smaller and lighter than an actual brick of the clay variety, coming in at 6in by 2.5in by 1.4in and 1.83lbs. Those considering buying a W530 with the K2000M will receive the 170W power adaptor (like my W520), which measures 6.5in by 3in by 1.4in and actually weighs less (1.7lbs) oddly enough.
Display
While the review unit came with a 900p, 220 nit HD+ display, the W530 is also available with a 768p 220 nit display (which I recommend against; 768p needs to stay in netbooks and bargain-bin laptops, not workstations) and a 1080p, 95% color gamut, 270 nit FHD display. Depending on the configuration options, either the 768p is the default and the 900p is a $50 upgrade, or the 900p is the default; the 1080p display is a $250 option, though after owning a W520 with said display, I highly recommend it if it’s in the budget. Both the W520 and W530 use the same model displays.
With the 1080p display to the left and 900p display to the right, the 50 nit difference shows. Compared to the HD+ display, the FHD appears to be noticeably brighter (though in photos, it shows as being more white-washed, though this is due to the camera and not the displays). Colors on the 95% gamut FHD are also more saturated than the HD+ display, though the HD+ display still has colors that pop out well. Black reproduction on either display is good, with both being very dark. Being TN panels, viewing angles on either is just average, though better than on glossy display found in most consumer laptops. Tilt either screen back far enough (they go just past 180 degrees) and colors turn into shades of black or extremely darker versions.
Sound
This is where the W530 makes the W520 look shameful. Owners of the W520 workstation laptop would either have to use an external speaker set, headphones, or have to perform modifications in order to have a laptop that sounds half-way decent. The W520 speakers were low volume (even when at 100%), had no depth, and would sound tinny when playing near 100% and/or playing high-pitch noises.
In contrast, the W530 actually sounds amazing. In my review of the Thinkpad W520, I contrasted the W520 to a Dell XPS 15 with JBL speakers, concluding that the only way to get good sound from a W520 was to use a different sound solution from the internal speakers. However, I feel that the W530 can compete with media center laptops in terms of audio performance, a major plus over the previous generation Lenovo workstation. This is in thanks to different audio drivers (the W520 uses the Conexant 20672 SmartAudio HD drivers, and the W530 uses Realtek High Definition Audio) and Lenovo’s inclusion of Dolby Home Theater v4 software, which I went into detail about in the Ideapad U310 review. In a nutshell, this software includes a few factory-shipped sound profiles and settings appropriate for different usage scenarios, which allow a user to enhance voice quality (in the Movie profile) or to enjoy rich sound when listening to music (in the Music profile and various settings). While the W520 was tinny and lacked bass, the W530 can reproduce sounds from any pitch found in music and gives great bass for a laptop lacking a subwoofer.
Software
Unlike the previous W520, Lenovo’s ThinkPad W530 comes with a bit of bloatware out of the box. Of course, there is the typical trial AV software, Intel WiDi, and Microsoft Office Starter 2010, though this is to be expected in pretty much any laptop bought today. Also included is a trial of Nitro Pro 7, a PDF editing suite, and Corel DVD MovieFactory (Lenovo Edition). Lenovo also includes a cloud storage solution called “Lenovo Cloud Storage by SugarSync”. Skype is also included on the W530 and with the integrated camera, the video coming from the W530 user looks clear and colorful.
Lenovo also includes some excellent software as well. My personal favorite is the Lenovo Power Manager 6, which is like the default Windows power manager on steroids. A user can change system settings (CPU deep sleep, display brightness, ODD power, etc.), idle timers (when to stop the HDD, dimmed display brightness, standby and hibernation), advanced settings (allow/disallow hybrid sleep and wake timers, power management for PCIe, USB, CPU, and system cooling), events and alarms. By default, it comes with six power profiles (Power Source Optimized, Max. Performance, Max. Battery Life, Video Playback, Energy Saver (which actually drains more power than Max. Battery Life, oddly), and Timers off (for when a user wants to use the W530 in a presentation).
The best I can describe Lenovo SimpleTap as being is a Metro-like interface on top of Windows 7; either launching it from the Start menu or the blue ThinkVantage button on the keyboard will activate it, resulting in the traditional Windows desktop being replaced with a Metro-style tile system and a toolbar on the top-right corner. The user can always exit out of this interface by either pressing the Escape key or clicking on the SimpleTap background. The included Thinkpad-branded fingerprint software is also excellent, allowing for a simpler and more secure way to log into Windows; I use it exclusively on my personal W520, though there is a setting to allow a user to log in with a password en lieu of a fingerprint. Last but not least is the ThinkVantage Tools suite, which includes the above ThinkPad applications, plus: Password Vault, Update and Drivers, Airbag Protection (an active protection system for the HDD), Factory Recovery Disks, Messages from Lenovo, Enhanced Backup and Restore, Internet Connections System Health and Diagnostics, and Web Conferencing.
In the case of a fresh Windows install, a user can always download the Thinkpad-branded software from Lenovo’s website. If anything, I recommend keeping the Power Manager software.
Battery Life
Not using Power Manager’s Battery Stretch, the Lenovo Thinkpad W530 was able to last six hours and 46 minutes while having the display brightness set to 5 out of 15 and only using the Intel GPU (Optimus disabled). The 6-cell battery was also able to last five hours and 25 minutes under those same conditions, but also included a 45 minute YouTube video. Using the same settings, but running solely on the K1000M, the W520 manages a battery life of three hours and 52 minutes.
Out of curiosity, I tried installing my W520’s 9-cell battery into the W530, and while it fitted correctly, there were some issues. If a user tries booting with the older battery, the W530 will stop booting and display the following message:
The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system. Press the ESC key to continue.
What that means is that even if the W530 is plugged into its charger, the laptop will still not recharge the battery. This is because the older batteries lack an authentication chip inside of them (found in OEM batteries in the -30 series of Thinkpads). A user can still use an older battery with the system, but will have to find some other means to charge up other than the W530.
User Upgradability
If you know how to use a screwdriver, you can upgrade the W530 yourself with aftermarket parts. Lenovo, in a way, even encourages this by publishing their service manuals online. To access RAM slots 3 and 4 and to access the hard drive bay, all that’s needed is to remove the only two doors on the underside of the laptop, three screws total. This ThinkPad ships with a Hitachi Z7K500 500GB 7200RPM hard drive and no RAM in the last two slots (out of a total of four slots, allowing 32GB of RAM maximum).
To gain access to the rest of the components, there are two additional screws located on the bottom that must be undone. One is located right next to the RAM module door (towards the front edge of the laptop) and the other is located within the RAM module area itself. When these are gone, all one needs to do to remove the keyboard is to slide it towards the display, lift from the bottom edge near the trackpad, and carefully move towards the trackpad. First thing I noticed was that the size, shape, and connector is the same for both the W530’s keyboard and W520’s keyboard, so it might be possible to put an traditional ThinkPad keyboard into this Ivy Bridge system. However, there are additional keys on the W520’s keyboard that are not found on the W530 (Screen Lock, Forward/Back keys, etc.) and the BIOS probably would not know how to handle those extra keys. Anyway, Lenovo ships out this particular system with two sticks of generic Samsung memory (4GB each), an Intel 6205 WiFi card, and a slot for either a WWAN card or mSATA SSD (only one can be installed at a time). If an end user must have both, they could install the mSATA SSD and use an ExpressCard 3G cellular data card externally.
Conclusion
Like its predecessor, the W530 is a functional workstation laptop that’s first out of the gate with an array of Ivy Bridge processors to choose from. It can pack up to an Extreme Edition i7-3920XM, nVidia Quadro K2000 GPU, 32GB of RAM, 1080p display, and up to three system drives -- mSATA SSD, primary HDD bay, and another drive if you replace the optical bay with an Ultrabay HDD caddy. While not equipped with the more expensive options, our review unit is certainly a great workstation that will serve a professional well in any CUDA-based work (CAD, video or photo editing, graphics design, etc.). The most noticeable change between the W520 and W530 is the keyboard, and for a lot of potential buyers it will be a love it or hate it situation. For those buying into the ThinkPad line for the first time, it may not bother you too much. Those who are long-time ThinkPad users (such as myself) will probably be disappointed in the direction Lenovo has gone with the new design, but ignoring the odd arrangement of non-alphanumeric keys the new ThinkPad keyboard is actually a joy to type on. The curved keys fit well around the fingers, just like the old keyboard, and since the spacing between keys are the same it shouldn’t feel too different for those upgrading to a newer ThinkPad.
If history is any indicator, the ThinkPad W530 should not only be the first Ivy Bridge mobile workstation, but will also be the lightest of the bunch as well (the W520 was 5.95lbs, Dell’s Precision M4600 was around 6lbs, and HP’s Elitebook 8650w started at 6.5lbs). My only objective complaint about the W530 (ignoring the keyboard) is that Lenovo did not introduce an option for users to purchase one with a FirePro professional GPU (Quadro’s competition), found in workstations offered by Dell and HP. For those that do not need CUDA, it would have been a great, cost-effective solution while still staying with the legendary ThinkPad line.
Pros
Business-quality durability
Multiple storage drive options
Over 6.5 hours of battery life
IBM warranty support
Vastly improved sound quality (compared to the W520)
Cons
No Forward/Back keys, other missing keys
Cannot use previous-generation Lenovo OEM batteriesI think no one "normally" working will use touch specific elements of Win8! Metro is one part of Win8, but i think normal desktop mode will be preferred by 99 % of the users.
With the new upcoming Microsoft Surface, touch might work well, but i just don't see myself touching my laptop's screen.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------W520 4276CTO i7-2860QM Quadro2000M 1920x1080 16GB RAM - 160 GB Intel 320 SSD -
So, my Macbook is just over a year old and I've had some problems all year long. First, my enterkey didn't function all of a sudden, and they replaced the entire keyboard and lower encasing.
Then, the lights on my macbook didn't function, lights like the battery-indicator, the shift-key-light... Again they replaced the entire lower part of my computer. This was all under waranty.
Now my MBP just fell out of the waranty-zone, and it seems like the edge near the trackpad is starting to chip off? I didn't even know the MBP are painted, aren't they supposed to be made out of one solid block of aluminium?
It's like black tiny dots, and it feels kind of rough too.
What should I do?Thomas A Reed wrote:
How exactly do you sand pits out of a piece of aluminum?
Don't sand the pits out, just the rough edges so when one's hand or finger brushes over it so it's smooth to the touch.
There's nothing you can to do remove scratches or pits without affecting the finish of the surrounding area
The pits can be filled and any rough edges can be buffed without affecting the surrounding area with the proper tool and attachments.
Color matching with fill material will be the hardest part.
Just because you tend to think it can't doesn't make it so. Put a buffing head on one of these.
<Edited By Host> -
Helpful hints for new Creative Zen MP3 2/4/8/16/32 GB (flash) Users On
Summary of helpful hints (from this forum and me) for new Creative Zen MP3 2/4/8/6/32 GB (flash) Users Only!
Rev..
Date: 4/28/2008
Author: ZenAndy
Creative terminology:
MP3 Player Recovery Tool - A program that resolves the majority of player problems quickly.
One click is all it takes to update your player to the latest available firmware, and to give your player a clean bill of health.
Link: http://www.creative.com/products/mp3...me.asp region=
Note: You can also go to "Creative" "Support" "downloads" choose your MP3 Player type to obtain the latest firmware and software releases.
Note: On your Zen you can look under "System" & "Information" and then compare the firmware download
releases OR you can have the "MP3 Player Recovery Tool" (above) do it for you automatically.
Note: Creative Zen 4/8/6 GB "MP3 Recovery Tool" DOES NOT stop on a firmware comparison match.
Note: All firmware releases/revisons for the 4/8/6 GB Zen also works (is the same as) for the 2 GB & 32 GB Zen.
Recovery Mode - If you experience one or more of the following symptoms, it is recommended that you boot the player into its unique Recovery Mode, and then clean up, format or reload the firmware.
. The player is not detected in Creative MediaSource or Windows Media Player
2. The battery does not last as expected
3. Your computer stops responding during file transfers
4. There is a power outage during file transfers
5. There is an error about firmware
6. LCD displays a "Firmware Problem" message
7. Your player is not responding.
8. The player is performing erratically.
Getting Started
. Load your Creative Zen software from CD FIRST and BEFORE plugging the Zen MP3 player, using the short cable, into the PC USB port to charge it.
2. Try charging the Zen MP3 player directly from the USB port on the PC. If not, make sure the USB Hub you are using is adequately powered to provide full charging current to the Zen player. Also, try to have the Zen MP3 player as the only USB device, if possible, on the USB hub.
Some/most Creative Zen flash MP3 Music players come "fully discharged" so, in the mean time, just read the manuals.
FULLY charge the Zen MP3 player for several hours (~4.0 hrs max) until the battery symbol is NOT flashing AND the battery symbol/icon has a small plug/key symbol in the middle.
After the first full charge - additional charging is much quicker about 2 /4 hours. (From 0% empty to full)
3. Go to Creative/Support/Downloads and check for the latest software releases for the Creative Zen. Then check on your Zen MP3 player under System/Information for your firmware revision. Make sure you have the latest software downloaded on your PC and firmware on your Zen MP3 player. < Latest revision [.2.0] 28Feb08>
OR
You can run MP3 Player Recovery Tool - see above.
4. In some cases you might have to do the Recovery Mode "paper clip reset" to get the Zen MP3 flash player started.
See the Zen User's Guide FAQ. The paper clip reset hole is on the bottom edge below the music pause/run switch.
(Not the slotted mic hole on the top edge of the player near the earphone jack and SD card slot!!!)
5. My preference is to have the player shutdown/off before inserting and removing the earphone/headphone plug.
Recovery Mode Using The Paper Clip OR
Alternati've Method For Recovery Mode Without The Paper Clip.
Why use it's
If you experience one or more of the following symptoms:
. The player is not detected in Creative MediaSource or Windows Media Player
2. The battery does not last as expected
3. Your computer stops responding during file transfers
4. There is a power outage during file transfers
5. There is an error about firmware
6. LCD displays a "Firmware Problem" message
7. Your player is not responding.
8. The player is performing erratically.
Save a copy of your player's content, if possible, before cleaning up the memory!
Recovery Mode Using The Paper Clip Reset Method
#. Turn off player if not already turned off
#2. Press/hold play/pause button. If you accidentally release
the button, start this reset procedure over again.
#3. Gently push the end of a metal paper clip into the reset hole on
the botton edge below the play/pause switch.
(Do not use the slotted mic hole at the top edge near the earphone jack)
#4. Slide the on/off/lock switch towards the on position - slide it to the botton hold
until the display lights up and then release.
#5. The recovery mode screen appears and four menu items are shown - see below
<Alternati've Method For Recovery Mode Without The Paper Clip>
#. Turn off player if not already turned off
#2. Press/hold play/pause button. If you accidentally release
the button, start this reset procedure over again.
#3. Slide the on/off/lock switch towards the on position - slide it to the botton hold
until the display lights up and then release. Be patient and wait!
#4. The recovery mode screen appears and four menu items are shown:
< Clean Up> - cleans, rebuilds and reorganizes your player's memory and restores it to optimal efficiency.
When the cleanup is complete, select Reboot. Your player restarts and starts rebuilding its music library.
Note: Your player's firmware is reset to default settings after your player's memory is cleaned up.
Note: This procedure the hide/show password is reset.
<2 Format All>- Warning - Formatting your player erases all content on your player's memory and resets your player's firmware to default settings. If possible, back up all data on your player before proceeding.
Also, you can do this from the PC see Zen User's Guide. FAQ
<3 Reload Firmware> - Caution !!!! Selecting Reload Firmware erases your player's firmware.
DO NOT select Reload Firmware unless you have downloaded a newer firmware version for your player, or have been advised to do so by Creative Customer Support.
Note: My advice when loading/replacing firmware is to connect directly
to the PC USB port without using a USB hub.
<4 Reboot> Restarts the player just like the "on/off/lock switch" when switched ON.
Note: Having NO battery energy/charge/juice this procedure will not work.
Lithium-Ion Polymer Battery Hints
Ref:
http://www.omnica.com/omniview_electronics2.htm
http://en.wikipedia.org/wiki/Lithium_ion_battery
. Allow the battery to completely discharge from time-to-time then recharge it fully.
2. Lithium-Ion batteries loses about 5%- 0% capacity per month.
3. Lithium-Ion polymer batteries have about 300-500 discharge/charge cycles.
4. A half full battery indication (50% @ /2 the battery color) used up about 24 hrs worth of battery. Below 50% the indication goes fairly fast to the max of 30 hrs. Note: The battery level indication seems non-linear through out its range.
5. Battery is Empty~0% - warning screen will appear on LCD and player might shutdown.
6. Battery is Full- 00% with battery symbol NOT flashing AND plug/key symbol in the center of the battery.
7. It takes about 2 /4 hours to charge the battery from empty to full.
8. It takes about 4 hours max to charge a "New" Zen player shipped from the factory.
9. There is a battery manufactuer's failure rate, which is normal ~ % or less, in which the Lithium-Ion Polymer battery refuses to charge. Creative, ships the Zen MP3 players with some or no charge so there is very small probability that you could have one. I call it the "Deep Six Discharge Battery" Contact/call Creative for replacement.
Documentation
There are several pieces of documentation you might need to read to fully understand and use your Creative Zen MP3 flash player to its fullest capabilities.
#. Zen Users Guide "English" - For Zen MP3 Player - download from Creative/Support/Product documentation
#2. Zen Quick Users Guide /Front/Back - download from Creative/Support/Product documentation
#3. Sync Manager (Creative Zen) Click on sync symbol on PC task bar then help
#4. Creative Zen Media Explorer - Just look under the main help menu
#5. Windows Media Player <if used>(Microsoft)Use the help files with this program.
General Tips to increase/decrease the playing time on your Creative Zen flash player.
<Creative Battery Spec: 5 Hrs. Video & "UP TO" 30 Hrs. Audio/Songs>
Please do the following:
. Volume control lower/higher - higher volume settings will decrease playing times. This is logical. More output "volume power" decreases the battery juice.
2. Audio Settings: EQ, Smart Vol, & Bass Boost will effect your playing time but I believe they are not critical as the Volume & Bit Rates(28 kbsp and others) / File Format (MP3,WMA) & Lock Switch.
3. Bit Rates & File Formats Do Matter. Bit Rates and File formats will increase/decrease your playing time.
Per Catherina-CL
"WMA files will use up more power than MP3 files, and higher bitrates more so than standard ones (like 28kbps MP3). Best thing to do is rip an album in 28kbps MP3 and leave it playing in a loop on a normal volume level. See how long the battery lasts then."
Please Note: The main difference between MP3 and WMA is the compression. According to Microsoft a 64KBPS WMA file is the same quality 28KBPS MP3. This is of course up to a person's preference but you may find you can get better compression out of WMA.
4. FULLY CHARGE your Zen. This means the battery symbol is NOT flashing AND there is a plug/key symbol embedded within the battery symbol. The battery is 00% FULL under BOTH conditions. Having just the battery symbol all green will not do it.
From the link:
http://www.omnica.com/omniview_electronics2.htm
Regarding lithium-ion shelf life, one of our engineers recently met with a battery-house representati've. It has come to their attention that repeated charging and re-charging of a less than fully discharged Li-ion cell affects the battery "gas gauge" included with many devices. Over a number of cycles there is a resultant loss in accuracy. Frequently, the indicated remaining charge has little relationship to the actual amount of life left in the cell! Fortunately, according to the battery expert, the gauge will reset itself if the battery is allowed to completely discharge from time-to-time.
5. Having different types of earphones/headphones will increase or decrease the playing time by how much "electronic load" the earphones/headphones create on the Zen player. There are some power hungry earphones/headphones out there.
The 6 ohm earbuds conserves battery power more than the 32 ohm earbuds supplied by Creative. (About 0% more)
6. Always, always lock your Zen player while playing music. This cuts off the power drain from the color 2.5" LCD and blank the LCD screen. After all, you can't read the LCD screen if it is in your shirt pocket and playing music!
7. Make sure you have the latest firmware upgrades in order to get the best of your Creative Zen Flash MP3 Player.
Troubleshooting
Your Creative Zen is extremely complex.
Check this link to peek inside player http://www.anythingbutipod.com/archi...isassembly.php
Also, this link:
http://arstechnica.com/journals/hard...ssor-behind-it
There could be a million things that could go wrong with your player so you will not be the FIRST or LAST to have a problem. Keep in mind, there are many, many others that have the Zen with no problems whatsoever. Things happen, but Creative is there to help.
Dropping a Zen or any other player might/will/possibly ruin the player for good!!!
Since this player is solid-state (no moving parts e.g. mini-disk dri've) then the only thing that will keep it from running for years is the non-user replaceable Lithium-Ion battery. I will concentrate on some troubleshooting tips which are battery related but I hope you have already the latest firmware downloaded and installed on your player
Battery - Lithium-Ion Polymer
#. Battery won't charge "out of the box" new player.
A. First, read above "Getting Started"
B. Next, try a different USB mini cable.
C. Next, there is a battery manufactuer's failure rate < %, in which the Lithium-Ion Polymer battery refuses to charge.
Creative, ships the Zen MP3 players with no charge so there is very small probability thatyou could have one.
I call it the "Deep Six Discharge Battery" Call / Contact Creative.
#2. Battery won't charge properly after using the player for some time.
A. When you plug in your player into the USB port via mini USB patch cable, the connection resets the player to the "docked screen" with the battery level gas guage , in the right hand corner.
Sometimes this action does not reset the player properly but there is no indication to you that the player is charging.
Just disconnect/connect the USB cable again.
B. Sometimes, the Zen player gets confused and you have to do a Recovery Mode "paper clip reset" which forces the player into a "special menu screen" to clean-up the player and to reset the player which allows showing the "docked screen" while charging the unit. See Zen User's Guide for explicit instruction und FAQ.
C. Since the Zens came out late in 2007, the maximum of 300-500 charge/discharge should not apply YETbut users beware, as with any other Lithium-Ion Polymer battery it will not charge fully "like new"because of a " fixed shelf life" (2-3 yrs) OR too many charge/discharge cycles. A battery replacement is in order.
Methods of charging the Creative Zen MP3
. The short mini-standard USB cable provided by Creative from the factory. Plugs into a PC USB port.
2. Uni'versal Power Adapter (Creative) plugs into the wall. Works "anywhere in the world"
Note: Different countries have different wall AC voltages and hertz requirements. This has adapters for different countries/locations wall outlets and a uni'versal power supply for all voltage and hertz requirements.
Note: This is a heavy duty high/fast charging wall outlet charging adapter. (2400 ma)
3. Auto/Vehicle 2 VDC charger (Creative) or other compatible vehicle 2 VDC to USB charger.
4. EARHUGGER IPOD POWER POD - MP3-8370 (White compact module)
http://www.earhugger.com/powerPod.html
http://www.amazon.com/Earhugger-MP3-.../dp/B000QTTKSS
This compact module will solve all the following travel modes and conditions:
. Camping, hiking or outdoor travel - no PC or noAC or maybe no auto/car.
2. Airplane travel - no PC or no AC or no auto/car.
3. Train/subway travel - no PC or no auto/car
4. Car travel - no PC or no AC
5. Foot travel - no PC or no AC or no auto/car
It uses 4 ways to charge the Zen:
. Retractable mini-standard USB cord for PC charging. <--- does not communicate with PC! - only for charging
2. Retractable mini USB cord for auto/vehicle charging (Fused)
3. Retractable mini USB cord for wall 0-20 VAC 50/60Hz charging. (non-international use plug style)
4. 9 VDC battery terminal for using standard alkaline 9 VDC or high ma Lithium 9 VDC to charge the Zen via
mini USB cable. Note:You might need several alkaline batteries to charge the internal 550 ma hr Zen battery!
Great for remote destinations.
5. Rechargeable portable battery packs.
Black & Decker has several "Power To Go"models CPI0B-C & CPI20XB (not for international use because of 20 AC 60Hz only charging wall wart)
Note: There are other brands that also do this method of charging.
http://www.blackanddecker.com/Produc...Path=4033.4040
You charge this portable NiMH battery pack from the AC wall outlet so you can carry with you on trips to charge the Zen.
6. Mobile phone chargers. Some have a mini-USB plug for charging the phone but it could be used to charge the Zen BUT BEWARE IT COULD RUIN THE ZEN IF IT IS NOT COMPATIBLE! The output should have a voltage of 5 VDC +- 5% (4.75-5.25 VDC) ON THE PROPER MINI-USB PINS and a charging current at least 200 ma to 2400 ma. See this forum for the recommend phone phone chargers to use with the Zen.
Note: You are charging an internal Lithium-ion polymer 550 mahr battery in the Zen so the lower the charging current the longer it takes to charge.
Note: You will find that charging the Zen from the wall charger is much faster than the "current limited" charging on the standard PC USB port.
Note: For diagnostic purposes and emergency charging of the Zen it is wise to have an external (non-PC) charging device for your Zen.
Note: Only the battery charging symbol shows up on the Zen when using an external charger.
Scratches
All plastic screens will scratch, doesn't matter which type you have.
For minor scratches you could use the Novus three part cleaner, polish and scratch remover system. Do not use the #3 coarse abrasi've in this system! Be extremely careful in using this product !!!! Please check the web.
OR
Low abrasi've toothpase <--- some say this works
OR
CD scratch remover/repair kit <---- have not tried this.
The Zen (Flash) MP3 glass LCD screen is covered by the overlay plastic you see on the front. Worst case, you can have only the outer shell repaired and replaced by Creative.
To prevent scratches in the first place:
Use the Zen cloth bag which comes with the unit (sometimes ) to prevent scratches.
OR
Buy the Zen clear plastic case (Clear Case #70AB2600002). Sold by Creative.< I use this>
OR
Buy an clear plastic overlay. (Screen protector #70AB2600003) which goes over the LCD protector screen for protection. Sold by Creative.
OR
Also, you can cut up a "generic" PDA screen protector to fit the Zen.
OR
Obtain a "digital camera lcd screen protector" from a camera store or internet
OR
"Invisible shield" -The best protection money can buy
http://www.zagg.com/invisibleshield/...ns-shields.php
How to destroy your Zen - WHAT NOT TO DO
. Leave it in the auto/car/vehicle - the vehicle inside heats up 20-35 F higher than the outside temperature.
2. Leave it outside in freezing temperature 0C 32F. The LCD will freeze/discolor/absorb water.
Note: It is remotely possible it could recover when warm-up at room temperature.
Note: Just keep the Zen near your body heat when outside in freezing temperatures.
3. Dropping it might cause the LCD screen to crack or loosen up the internal connections to the electronics or short out the internal electronics.
Note: Use a protecti've case to cushion the blow from dropping the Zen.
4. Dropping or submerging or getting the Zen wet in water might short out the electronics and battery.
You could prevent destruction by immediately shaking the Zen vigorously in open air to dry it out.
5. Sitting on it could flex the electronics and short or open circuits which would cause a defecti've/faulty Zen.
<A bit of humor ... There is No Santa Claus, Easter Bunny or Tooth fairy and Creative does NOT give away money. If you destroy or damage your Zen you will pay not Creative>
How can you tell if your Zen is defecti've/faulty
. A "white screen" or a "totally blank black screen" shows up on the Zen LCD.
2. You cannot force the Zen into the special "Recovery Mode" menu screen.
3. The Zen refuses to "take a charge"(To charge up the internal Lithium-Ion Polymer battery)
4. The Zen LCD is cracked or distorted due to dropping or handling abuse.
5. The Zen clock does not keep accurate time (within 2 mins max per month)
Contact Creative if any of the above faults occur - the Zen is bad and nothing you can do will fix it!
WSOD "White Screen of Death"
The "White Screen of Death" is really caused by a hardware problem. You see, the internal Freescale/SigmaTel STMP3700 MP3 processor has to write to the LCD. If this operation is prevented by internal electronic opens or shorts, bad STMP3700, locked-up firmware, bad LCD or any other electronic component failure then the CPU might/will halt and refuse to write to the LCD which will be reflected in a "white screen of death" I cannot cover all the causes of the "white screen of death" but rest assured Creative should pick these problems up in their quality control manufacturing process with a 99% success rate. Problems do show up after the manufacturing process but Creative has warranty protection for this other % fault rate. (Which is normal in electronics manufacturing)
Media Content
Listening to the built-in music on the Zen is OK but after a while your question now becomes "What else can I do with my Zen "
Note: The "How to" instructions for adding Media content can be found in the Zen documentation.
Terminology:
Album: Collection of tracks or songs under one "album" title.
Artist: Track or song artist
DRM: Digital rights management - copy protection scheme - Zen cannot use music with this music protection scheme. (itunes) (But "itunes plus" will work)
Genres: Type or kind of music
<The following genres are defined in ID3v>
Blues,Classic Rock,Country,Dance,Disco,Funk,Grunge,Hip-Hop,Jazz,Metal,New Age,Oldies,Other,Pop,
R&B,Rap,Reggae,Rock,Techno,Industrial,Alternati've ,Ska,Death Metal,Pranks,Soundtrack,Euro-Techno,
Ambient,Trip-Hop,Vocal,Jazz+Funk,Fusion,Trance,Classical,Instru mental,Acid,House,Game,Sound Clip,
Gospel,Noise,AlternRock,Bass,Soul,Punk,Space,Medit ati've,Instrumental Pop,Instrumental Rock,
Ethnic,Gothic,Darkwave,Techno-Industrial,Electronic,Pop-Folk,Eurodance,Dream,Southern Rock,
Comedy,Cult,Gangsta,Top 40,Christian Rap,Pop/Funk,Jungle,Nati've American,Cabaret,New Wave,
Psychadelic,Rave,Showtunes,Trailer,Lo-Fi,Tribal,Acid Punk,Acid Jazz,Polka,Retro,Musical,Rock & Roll,
Hard Rock
<The following genres are Winamp extensions>
Folk,Folk-Rock,National Folk,Swing,Fast Fusion,Bebob,Latin,Revival,Celtic,Bluegrass,Avantg arde,
Gothic Rock,Progressi've Rock,Psychedelic Rock,Symphonic Rock,Slow Rock,Big Band,Chorus,
Easy Listening,Acoustic,Humour,Speech,Chanson,Opera,Cha mber Music,Sonata,Symphony,
Booty Bass,Primus,Porn Groove,Satire,Slow Jam,Club,Tango,Samba,Folklore,Ballad,Power Ballad,
Rhythmic Soul,Freestyle,Duet,Punk Rock,Drum Solo,A capella,Euro-House,Dance Hall
<A bit of humor: I think the above Genres lists are missing two - "elevator music" & Crying and Whining e.g. Country Western>
ID3 Tags: Internal file information associated with an Mp3 or wav audio file. This format contains
Track number, Album name/title, Genre, Artist and Song Title which can be sorted and indexed by
the Zen device.
IPTV: Is a system where a digital television service is deli'vered using Internet Protocol over a network infrastructure, which may include deli'very by a broadband connection. http://zencast.com/
JPEG: Is a commonly used method of compression for photographic images.
This is the only photo format used by the Zen.
MP3 and WMA music tracks: Music format used by the Zen.
Note: Having the wrong bit rates will drain the Zen battery faster. (See above)
MP3: Is a digital audio encoding format using a form of lossy data compression.
Non-protected AAC: Files are regular AAC files without any DRM: they can be converted to other formats (like MP3) and can be played on an unlimited amount of devices and burned an unlimitd amount of times. They have no restrictions.
Podcast: Is a series of digital-media files which are distributed over the Internet using syndication feeds for playback on portable media players and computers. http://zencast.com/
Protected AAC: Files are AAC audio files that contain DRM (Digital Rights Management), most often music purchased from the iTunes store. The Creative Zen cannot use these files.
Note: "Itunes Plus Store" have songs without DRM which the Zen can use.
Ripping CDs: Copying tracks from an audio CD on a PC and downloading tracks to the Zen.
Note: Use the Creative Zen Media Explorer for ripping audio CD is one method.
Song Title: Name of song or track
Track Number: Numerical number of track of CD album.
Track: General name for song or song title.
Unprotected AAC format: Music format used by the Zen
WMA:Is an audio data compression technology developed by Microsoft. The name can be used to refer to its audio file format or its audio codecs.
WAV: (or WAVE), short for Waveform audio format, is a Microsoft and IBM audio file format standard for storing an audio bitstream on PCs.
Note: The Zen's built-in microphone produces this audio file format.
Zen Audio Format:MP3, WMA, WAV, non-protected AAC (.m4a), Audible (2, 3, 4)
Zen Media Content: Video, Music, Audio, Photos/Images transferred/dowloaded into the Zen
Zen Photo Format:JPEG
Note: You can copy/drag/paste JPEG photos from your PC to your Zen for viewing.
Note: You can import photos & view photos from the SD card.
Zencast Organizer: Seamlessly integrates ZENcast media files with Creative portable media players and/or your computer
Zen Video Format:MJPEG, WMV9 and (with transcoding - MPED4-SP, DivX 4/5 and XviD)
Warning - In some countries (including the US) its illegal to do:
Copying audio DVD & DVDs
Defeating DRM MP3 Music (Digital Rights Management)
Intercepting/copying (non purchased) music.
Downloading music/songs from an illegal or "free" rouge website.
General Media Content links:
http://pro-music.org/Content/GetMusi...lineStores.php
Note: Check to see if your music files/tracks contains ID3 tags.
Note: ZEN also supports iTunes Plus tracks from the iTunes store,
Note: The following media content is only a small fraction of means and ways
of collecting/dowloading media content to the Zen.
Media Content from Creative Website(s)
Note: The Media Content can be found under "Fill your Zen" on the bottom of the Creative Zen product page.
http://zencast.com/
ZENcast is the ultimate source for free IPTV channels, video blogs and podcasts on the Internet. It provides quick and easy access to a wide range of interesting and entertaining video and audio content online.
http://www.audible.com/adbl/site/cre...seBVCookie=Yes
Audible.com - Audible.comis the Internet s leading audio provider of bestselling audio books, comedy programs and today s most relevant magazines and newspapers
http://creative.vongo.com/
VONGO is the video download service that gives you instant access to over 2500 hit movie and video selections from Starz .
Watch movies whenever, wherever on your ZEN. A great entertainment venue for watching movies while on the road or on the go.
http://www.napster.com/creative/
Transfer unlimited music to your ZEN without paying per song.
With Napster To Go you can:
Choose from over 5 million songs, plus new releases every week
Play music instantly from any internet-connected computer
Find old favorites and discover new music by exploring playlists, radio, Billboard charts and more
Create a library of your favorite music and build custom playlists.
http://www.emusic.com/ZEN
Choose from over ,500,000 songs
Burn unlimited CDs
Compatible with every MP3 player
No confusing restrictions-Own your music!
http://www.lala.com/frontend/action/...=user:2672@223
Why pay 99per song when you can get the whole album for $At lala.com, you can trade your used CDs for new music.
.8 million titles available for trade. CD quality guaranteed.
Every CD you receive is yours to keep - no restrictions.
Pay only $ per CD received. No monthly fees or commitments. Sign up is FREE.
http://www.amazon.com/b/ &node=62663
Buy or Rent Movies Online
Watch DVD-quality video downloads on your PC or ZEN
Conveniently download from your PC at work to your PC at home
Discover thousands of TV shows & movies available for download
I started this thread in April 08 to help other new Creative Zen MP3 (Flash) users. If there are common threads that are posted from new users then I try to make a section to inform other new users in solving their similar problems. I cannot believe that this thread was viewed over 0,000 times! Thank you for your "viewing" support.
Please note: This thread is constantly changing so check back for any new helpful hints, problem solving, troubleshooting and practical solutions for the Creative Zen.
"The Creative ZenR O C K S"
Zenandy
Message Edited by Zenandy on 08--2008 08:26 AMHi,
I'm from germany so no 'best buy' but I think I will lock around sleeve/bag for a different product with same measures. Any tip?
The clear plastic case is not what I want. I would like to use the player without such protections. I just want a sleeve to protect the player while its in my jacket/pants.
Btw, i have bought this version: Creative Zen (maybe european version?). I also doesn't seem to have your mentioned sleeve. I also couldn't find it on the website.
Anyway, thank you,
Chris -
I've had my iPod 5th gen for a few months now and out of nowhere the microphone has stopped working.
I've had my iPod 5th gen for a few months now and out of nowhere the microphone has stopped working. It won't pick up anything, I can't use it for recording, face time, siri or anything else. Every time I try and record and play it back its just all fuzzy, is there anyway of fixing it without having to send it off for repair?
- Make sure the mic hole is clear and unobstructed. It is the little hole on the back by the camera lens(if has back camera). For the 16 GB one without the back camera the mic hole is on the tope edge near the center.
- Open the Voice Memos app and see if you see movement on the VU meter needle with changes in noise level trying to be recorded.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
You can also send it to Apple. -
After downloading iOS 7 on iPhone 5 the control center won't open.
When I swipe up from the bottom, nothing happens. Both of the control center options are enabled in the settings. Help!
Do you have a bulky case with an edge near the bottom of the screen?
Lots of people describe this problem with Otterbox Defender and other thick cases.
https://discussions.apple.com/message/23015788 -
My effects in final cut pro x apply to all clips beneath them. How do I get that to stop?
I want to put a fade in on the clips in my video, but I do not want that to apply to the background I have placed in the layer below. Yet when I put the fade on, the effect applies to the selected clip and every layer below it. How do I turn off this feature?
By fade in I assume you mean a basic Cross Dissolve transition. The best way to ensure transparency fades it to use the Opacity controls in the Video Animation editor. Select the clip you need to apply the fades to and type Control-V. The animation editor will pop up from the clip and the Opacity controls will by on the bottom of the list. Click on the little black disclosure icon on the right side which will extend the area even more. When you mouse over the left edge near the top of the area, a circle will appear. Clicking and dragging on that circle to the right will create a "ramp in" opacity. The same for the right edge to be used as a fade out.
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Found a small chip on the corner of my new macbook pro- worth calling?
I've had this mac since around December time so I've been very careful with my new purchase! I was just at my desk today when I realised there is small chip on the edge near the battery charger.
Is it worth calling apple about or will they not do anything?
Not sure what can be done, its just annoying considering its so new!You are a bit over the Apple 14 day return period. There is no way to tell if it came like that and even if it did you would of needed to see it when you took it out of the box. And then taken it back for a replacement.
Sorry but as Steve says Apple will do nothing for you as this falls under accidental damage, as far as Apple is concerned. -
Should I buy an iMac or a Mac mini?
HI everyone! Can't decide which one to purchase! I quite like the idea of the portability of the Mac mini and would probably use it alot with my tv for entertainment, but was looking to get the new mid range model for additional space, better specs etc. But the price would be edging near iMac territor, plus I'd probably also need a new monitor for the Mac mini. Just wondering how people have found there experiences with the Mac mini, would they recommend it or just recommend on iMac instead? Especially since the price differenice not bring too different including the external monitor Just to note, Ive heard about the lack of being able to modify the new Mac minis, this isent a problem for me as I'm not big into tech and wouldnt even know where to start on doing something like that! thanks in advane for your advice!
I’m a recent iMac-to-mini convert. I’ve had two iMacs since 2006. Both served me well, but I use my computer mostly for editing text, and when the ultrawide monitors came out, I realised that having two documents or windows open side by side would be very handy for me. So I bought one, used it with my iMac until the new minis arrived, and then bought the mid-range i5 with a 256 GB SSD and 16 GB of RAM (needed for running Windows in a virtual machine). A big improvement from my old (2009) iMac. If you don’t need higher-range graphics or four cores, a mini will be fine. You can pick and choose the size and quality of monitor that best suits your needs and budget. The upgradeability of the new minis isn’t great, but then neither is it for the iMacs. I liked my iMacs, but I will never buy another.
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HT202663 wifi no hardware installed
wifi no hardware installed
So I got the dreaded WiFi not installed message today. Recently been getting WiFi problems on my MBP13"-1278model. Started with WiFi timeouts. Messing around with terminal, upgrading to mavericks and resetting pram got me back my WiFi but only within 5metres from router. Just bought a Bluetooth, isight and WiFi aerial part. While replacing I noticed my old WiFi aerial (see ifixit guides) were damaged evidently from opening and closing for 3 years. I successfully replaced part and now the aforementioned sentance of death! I think it unlikely I replugged connections in wrong areas- as connections were different lengths and it is easy to see where which one goes. Maybe I Buggered the WiFi/ motherboard by doing this? Any ideas? I'm prob going to have buy a new one 3 years of constant and faithful use-definitely longest lappie life I have had! But definite design flaw- very obvious when you change part how vulnerable cables are to long-term wear and tear near lid hinges....
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External Monitor for MacBook Pro 13"
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Apparently you can have 5 computers registered for iTunes. I have 3 active computers but I guess I have other computers that are still activated that I no longer use and I no longer have as they crashed. Is there a way to delete or see what the oth
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