WEB ACCESS PROBLEM

     Directly after making a payment on my Prepaid account for unlimited talk, text & web, I no longer have access to the web. It gets me to a page that tells me I will be charged $.99 for a 24 hour period. There does NOT seem to be anything anyone can do and NO information from customer service has done anything. The tech department has told me they've fixed it, but NO. It STILL wants to charge me $.99 for a 24 hour period.
     Is there ANYTHING someone at Verizon can do about this? I'm out in the field a lot and need a dependable service which this has certainly NOT been and combine that with no customer service or tech support, in my opinion makes the decision to change carriers a No-Brainer. I like the coverage, but I can't live with no web since I AM paying for it anyway. I'm losing business because of Verizon's lack of service. I agree that they've gotten WAY to big to be of any use to the common person on the street. MAYBE a business account would fare better, but it's looking like I'll be quitting Verizon for good if they can't get this problem fixed PDQ. I can't afford MY business to fail because VERIZON'S business isn't pulling their weight.

    sbiggs,
Oh no, I am sorry to hear your phone isn't working as it should be. What's the make and model of your device? Do you get any error messages? Have you been able to use your web access before? Please proivde additional details or reach out to our Prepaid team at 888-294-6804.
KarenC_VZW
Follow us on Twitter @VZWSupport

Similar Messages

  • Fix many web access problems with IFS 9.0.1 on Solaris (and other OS's)...

    When the installation is done according to the documentation,
    web access does not work because the scripts that add entries to
    the jserv.properties file add duplicate references to
    wrapper.env and wrapper.classpath. Look at the jserv.properties
    file below and look at the remarked-out (#) lines of the
    duplicate references. For example, look at the references to the
    wrapper.env=LD_LIBRARY_PATH
    Oracle, please note this bug so the web access problems are
    minimized when the product is intstalled.
    Thank you,
    William T.
    # Apache JServ Configuration
    File #
    ################################ W A R N I N G
    # Unlike normal Java properties, JServ configurations have some
    important
    # extensions:
    # 1) commas are used as token separators
    # 2) multiple definitions of the same key are concatenated in
    a
    # comma separated list.
    # Execution parameters
    # The Java Virtual Machine interpreter.
    # Syntax: wrapper.bin=[filename] (String)
    # Note: specify a full path if the interpreter is not visible in
    your path.
    wrapper.bin=/d3/Apache/jdk/bin/java
    # Arguments passed to Java interpreter (optional)
    # Syntax: wrapper.bin.parameters=[parameters] (String)
    # Default: NONE
    wrapper.bin.parameters=-Xms64m
    wrapper.bin.parameters=-Xmx128m
    # Apache JServ entry point class (should not be changed)
    # Syntax: wrapper.class=[classname] (String)
    # Default: "org.apache.jserv.JServ"
    # Arguments passed to main class after the properties filename
    (not used)
    # Syntax: wrapper.class.parameters=[parameters] (String)
    # Default: NONE
    # Note: currently not used
    # PATH environment value passed to the JVM
    # Syntax: wrapper.path=[path] (String)
    # Default: "/bin:/usr/bin:/usr/local/bin" for Unix systems
    # "c:\(windows-dir);c:\(windows-system-dir)" for Win32
    systems
    # Notes: if more than one line is supplied these will be
    concatenated using
    # ":" or ";" (depending wether Unix or Win32) characters
    # Under Win32 (windows-dir) and (windows-system-dir) will
    be
    # automatically evaluated to match your system
    requirements
    # CLASSPATH environment value passed to the JVM
    # Syntax: wrapper.classpath=[path] (String)
    # Default: NONE (Sun's JDK/JRE already have a default classpath)
    # Note: if more than one line is supplied these will be
    concatenated using
    # ":" or ";" (depending wether Unix or Win32) characters.
    JVM must be
    # able to find JSDK and JServ classes and any utility
    classes used by
    # your servlets.
    # Note: the classes you want to be automatically reloaded upon
    modification
    # MUST NOT be in this classpath or the classpath of the
    shell
    # you start the Apache from.
    wrapper.classpath=/d3/Apache/jdk/lib/tools.jar
    wrapper.classpath=/d3/Apache/Jserv/libexec/ApacheJServ.jar
    wrapper.classpath=/d3/Apache/Jsdk/lib/jsdk.jar
    # An environment name with value passed to the JVM
    # Syntax: wrapper.env=[name]=[value] (String)
    # Default: NONE on Unix Systems
    # SystemDrive and SystemRoot with appropriate values on
    Win32 systems
    wrapper.env=PATH=/d3/bin
    # An environment name with value copied from caller to Java
    Virtual Machine
    # Syntax: wrapper.env.copy=[name] (String)
    # Default: NONE
    # Uncomment the following lines to set the default locale and
    NLS_LANG
    # setting based on the environment variables.
    # wrapper.env.copy=LANG
    # wrapper.env.copy=NLS_LANG
    # Copies all environment from caller to Java Virtual Machine
    # Syntax: wrapper.env.copyall=true (boolean)
    # Default: false
    # Protocol used for signal handling
    # Syntax: wrapper.protocol=[name] (String)
    # Default: ajpv12
    # General parameters
    # Set the default IP address or hostname Apache JServ binds (or
    listens) to.
    # If you have a machine with multiple IP addresses, this address
    # will be the one used. If you set the value to localhost, it
    # will be resolved to the IP address configured for the locahost
    # on your system (generally this is 127.0.0.1). This feature is
    so
    # that one can have multiple instances of Apache JServ listening
    on
    # the same port number, but different IP addresses on the same
    machine.
    # Use bindaddress=* only if you know exactly what you are doing
    here,
    # as it could let JServ wide open to the internet.
    # You must understand that JServ has to answer only to Apache,
    and should not
    # be reachable by nobody but mod_jserv. So localhost is usually a
    # good option. The second best choice would be an internal
    network address
    # (protected by a firewall) if JServ is running on another
    machine than Apache.
    # Ask your network admin.
    # "*" may be used on boxes where some of the clients get
    connected using
    # "localhost"and others using another IP addr.
    # Syntax: bindaddress=[ipaddress] or [localhost] or [*]
    # Default: localhost
    bindaddress=localhost
    # Set the port Apache JServ listens to.
    # Syntax: port=[1024,65535] (int)
    # Default: 8007
    port=8007
    # Servlet Zones parameters
    # List of servlet zones Apache JServ manages
    # Syntax: zones=[servlet zone],[servlet zone]... (Comma
    separated list of String)
    # Default: NONE
    zones=root
    # Configuration file for each servlet zone (one per servlet zone)
    # Syntax: [servlet zone name as on the zones list].properties=
    [full path to configFile]
    (String)
    # Default: NONE
    # Note: if the file could not be opened, try using absolute
    paths.
    root.properties=/d3/Apache/Jserv/etc/zone.properties
    # Thread Pool parameters
    # Enables or disables the use of the thread pool.
    # Syntax: pool=true (boolean)
    # Default: false
    # WARNING: the pool has not been extensively tested and may
    generate
    deadlocks.
    # For this reason, we advise against using this code in
    production environments.
    pool=false
    # Indicates the number of idle threads that the pool may contain.
    # Syntax: pool.capacity=(int)>0
    # Default: 10
    # NOTE: depending on your system load, this number should be low
    for contantly
    # loaded servers and should be increased depending on load
    bursts.
    pool.capacity=10
    # Indicates the pool controller that should be used to control
    the
    # level of the recycled threads.
    # Syntax: pool.controller=[full class of controller] (String)
    # Default: org.apache.java.recycle.DefaultController
    # NOTE: it is safe to leave this unchanged unless special
    recycle behavior
    # is needed. Look at the "org.apache.java.recycle" package
    javadocs for more
    # info on other pool controllers and their behavior.
    pool.controller=org.apache.java.recycle.DefaultController
    # Security parameters
    # Enable/disable the execution of org.apache.jserv.JServ as a
    servlet.
    # This is disabled by default because it may give informations
    that should
    # be restricted.
    # Note that the execution of Apache JServ as a servlet is
    filtered by the web
    # server modules by default so that both sides should be enabled
    to let this
    # service work.
    # This service is useful for installation and configuration
    since it gives
    # feedback about the exact configurations Apache JServ is using,
    but it should
    # be disabled when both installation and configuration processes
    are done.
    # Syntax: security.selfservlet=true (boolean)
    # Default: false
    # WARNING: disable this in a production environment since may
    give reserved
    # information to untrusted users.
    security.selfservlet=true
    # Set the maximum number of socket connections Apache JServ may
    handle
    # simultaneously. Make sure your operating environment has
    enough file
    # descriptors to allow this number.
    # Syntax: security.maxConnections=(int)>1
    # Default: 50
    security.maxConnections=50
    # Backlog setting for very fine performance tunning of JServ.
    # Unless you are familiar to sockets leave this value commented
    out.
    # security.backlog=5
    # List of IP addresses allowed to connect to Apache JServ. This
    is a first
    # security filtering to reject possibly unsecure connections and
    avoid the
    # overhead of connection authentication.
    # <warning>
    # (please don't use the following one unless you know what you
    are doing :
    # security.allowedAddresses=DISABLED
    # allows connections on JServ'port from entire internet.)
    # You do need only to allow YOUR Apache to talk to JServ.
    # </warning>
    # Default: 127.0.0.1
    # Syntax: security.allowedAddresses=[IP address],[IP Address]...
    (Comma
    separated list of IP addresses)
    #security.allowedAddresses=127.0.0.1
    # Enable/disable connection authentication.
    # NOTE: unauthenticated connections are a little faster since
    authentication
    # handshake is not performed at connection creation.
    # WARNING: authentication is disabled by default because we
    believe that
    # connection restriction from all IP addresses but localhost
    reduces your
    # time to get Apache JServ to run. If you allow other addresses
    to connect and
    # you don't trust it, you should enable authentication to
    prevent untrusted
    # execution of your servlets. Beware: if authentication is
    disabled and the
    # IP address is allowed, everyone on that machine can execute
    your servlets!
    # Syntax: security.authentication=[true,false] (boolean)
    # Default: true
    security.authentication=false
    # Authentication secret key.
    # The secret key is passed as a file that must be kept secure
    and must
    # be exactly the same of those used by clients to authenticate
    themselves.
    # Syntax: security.secretKey=[secret key path and filename]
    (String)
    # Default: NONE
    # Note: if the file could not be opened, try using absolute
    paths.
    #security.secretKey=./etc/jserv.secret.key
    # Length of the randomly generated challenge string (in bytes)
    used to
    # authenticate connections. 5 is the lowest possible choice to
    force a safe
    # level of security and reduce connection creation overhead.
    # Syntax: security.challengeSize=(int)>5
    # Default: 5
    #security.challengeSize=5
    # Logging parameters
    # Enable/disable Apache JServ logging.
    # WARNING: logging is a very expensive operation in terms of
    performance. You
    # should reduced the generated log to a minumum or even disable
    it if fast
    # execution is an issue. Note that if all log channels (see
    below) are
    # enabled, the log may become really big since each servlet
    request may
    # generate many Kb of log. Some log channels are mainly for
    debugging
    # purposes and should be disabled in a production environment.
    # Syntax: log=[true,false] (boolean)
    # Default: true
    log=true
    # Set the name of the trace/log file. To avoid possible
    confusion about
    # the location of this file, an absolute pathname is recommended.
    # This log file is different than the log file that is in the
    # jserv.conf file. This is the log file for the Java portion of
    Apache
    # JServ.
    # On Unix, this file must have write permissions by the owner of
    the JVM
    # process. In other words, if you are running Apache JServ in
    manual mode
    # and Apache is running as user nobody, then the file must have
    its
    # permissions set so that that user can write to it.
    # Syntax: log.file=[log path and filename] (String)
    # Default: NONE
    # Note: if the file could not be opened, try using absolute
    paths.
    log.file=/d3/Apache/Jserv/logs/jserv.log
    # Enable the timestamp before the log message
    # Syntax: log.timestamp=[true,false] (boolean)
    # Default: true
    log.timestamp=true
    # Use the given string as a data format
    # (see java.text.SimpleDateFormat for the list of options)
    # Syntax: log.dateFormat=(String)
    # Default: [dd/MM/yyyy HH:mm:ss:SSS zz]
    log.dateFormat=[dd/MM/yyyy HH:mm:ss:SSS zz]
    # Since all the messages logged are processed by a thread
    running with
    # minimum priority, it's of vital importance that this thread
    gets a chance
    # to run once in a while. If it doesn't, the log queue overflow
    occurs,
    # usually resulting in the OutOfMemoryError.
    # To prevent this from happening, two parameters are used:
    log.queue.maxage
    # and log.queue.maxsize. The former defines the maximum time for
    the logged
    # message to stay in the queue, the latter defines maximum
    number of
    # messages in the queue.
    # If one of those conditions becomes true (age > maxage || size
    maxsize),# the log message stating that fact is generated and the log
    queue is
    # flushed in the separate thread.
    # If you ever see such a message, either your system doesn't
    live up to its
    # expectations or you have a runaway loop (probably, but not
    necessarily,
    # generating a lot of log messages).
    # WARNING: Default values are lousy, you probably want to tweak
    them and
    # report the results back to the development team.
    # Syntax: log.queue.maxage = [milliseconds]
    # Default: 5000
    log.queue.maxage = 5000
    # Syntax: log.queue.maxsize = [integer]
    # Default: 1000
    log.queue.maxsize = 1000
    # Enable/disable logging the channel name
    # Default: false
    # log.channel=false
    # Enable/disable channels, each logging different actions.
    # Syntax: log.channel.[channel name]=[true,false] (boolean)
    # Default: false
    # Info channel - quite a lot of informational messages
    # hopefully you don't need them under normal circumstances
    # log.channel.info=true
    # Servlets exception, i.e. exception caught during
    # servlet.service() processing are monitored here
    # you probably want to have this one switched on
    log.channel.servletException=true
    # JServ exception, caught internally in jserv
    # we suggest to leave it on
    log.channel.jservException=true
    # Warning channel, it catches all the important
    # messages that don't cause JServ to stop, leave it on
    log.channel.warning=true
    # Servlet log
    # All messages logged by servlets. Probably you want
    # this one to be switched on.
    log.channel.servletLog=true
    # Critical errors
    # Messages produced by critical events causing jserv to stop
    log.channel.critical=true
    # Debug channel
    # Only for internal debugging purposes
    # log.channel.debug=true
    #wrapper.classpath=/d3/ord/jlib/ordim.zip
    #wrapper.classpath=/d3/ord/jlib/ordhttp.zip
    # Oracle XSQL Servlet
    wrapper.classpath=/d3/lib/oraclexsql.jar
    # Oracle JDBC
    wrapper.classpath=/d3/jdbc/lib/classes12.zip
    # Oracle XML Parser V2 (with XSLT Engine)
    wrapper.classpath=/d3/lib/xmlparserv2.jar
    # Oracle XML SQL Components for Java
    wrapper.classpath=/d3/rdbms/jlib/xsu12.jar
    # XSQLConfig.xml File location
    wrapper.classpath=/d3/xdk/admin
    # Oracle BC4J
    wrapper.classpath=/d3/ord/jlib/ordim.zip
    wrapper.classpath=/d3/ord/jlib/ordvir.zip
    wrapper.classpath=/d3/ord/jlib/ordhttp.zip
    wrapper.classpath=/d3/BC4J/lib/jndi.jar
    wrapper.classpath=/d3/BC4J/lib/jbomt.zip
    wrapper.classpath=/d3/BC4J/lib/javax_ejb.zip
    wrapper.classpath=/d3/BC4J/lib/jdev-rt.jar
    wrapper.classpath=/d3/BC4J/lib/jbohtml.zip
    wrapper.classpath=/d3/BC4J/lib/jboremote.zip
    wrapper.classpath=/d3/BC4J/lib/jdev-cm.jar
    wrapper.classpath=/d3/BC4J/lib/jbodomorcl.zip
    wrapper.classpath=/d3/BC4J/lib/jboimdomains.zip
    wrapper.classpath=/d3/BC4J/lib/collections.jar
    wrapper.classpath=/d3/Apache/Apache/htdocs/onlineorders_html
    #wrapper.classpath=/d3/Apache/Apache/htdocs/OnlineOrders_html/Onl
    ineOrders.jar
    # The following classpath entries are necessary for EJBs to run
    in IAS or DB when
    present
    wrapper.classpath=/d3/lib/aurora_client.jar
    wrapper.classpath=/d3/lib/vbjorb.jar
    wrapper.classpath=/d3/lib/vbjapp.jar
    # Oracle Servlet
    wrapper.classpath=/d3/lib/servlet.jar
    # Oracle Java Server Pages
    wrapper.classpath=/d3/jsp/lib/ojsp.jar
    # Oracle Util
    wrapper.classpath=/d3/jsp/lib/ojsputil.jar
    # Oracle Java SQL
    wrapper.classpath=/d3/sqlj/lib/translator.zip
    # Oracle JDBC
    #wrapper.classpath=/d3/jdbc/lib/classes12.zip
    # SQLJ runtime
    wrapper.classpath=/d3/sqlj/lib/runtime12.zip
    # Oracle Messaging
    wrapper.classpath=/d3/rdbms/jlib/aqapi.jar
    wrapper.classpath=/d3/rdbms/jlib/jmscommon.jar
    # OJSP environment settings
    #wrapper.env=ORACLE_HOME=/d3
    # The next line should be modified to reflect the value of the
    SID for your
    webserver.
    #wrapper.env=ORACLE_SID=cmpdb
    #wrapper.env=LD_LIBRARY_PATH=/d3/lib
    ## Enable the flag below if you are using jdk 1.2.2_05a or above
    #wrapper.env=JAVA_COMPILER=NONE
    # Advanced Queuing - AQXML
    wrapper.classpath=/d3/rdbms/jlib/aqxml.jar
    #wrapper.classpath=/d3/rdbms/jlib/xsu12.jar
    #wrapper.classpath=/d3/lib/xmlparserv2.jar
    wrapper.classpath=/d3/lib/xschema.jar
    #wrapper.classpath=/d3/jlib/jndi.jar
    wrapper.classpath=/d3/jlib/jta.jar
    oemreporting.properties=/d3/Apache/Jserv/oemreporting/oemreportin
    g.properties
    zones = root, oemreporting
    wrapper.classpath=/d3/jlib/share-opt-1_1_9.zip
    wrapper.classpath=/d3/jlib/caboshare-opt-1_0_3.zip
    wrapper.classpath=/d3/jlib/marlin-opt-1_0_7.zip
    wrapper.classpath=/d3/jlib/tecate-opt-1_0_4.zip
    wrapper.classpath=/d3/jlib/ocelot-opt-1_0_2.zip
    wrapper.classpath=/d3/jlib/regexp.jar
    wrapper.classpath=/d3/jlib/sax2.jar
    #wrapper.classpath=/d3/jlib/servlet.jar
    wrapper.bin.parameters= -DORACLE_HOME=/d3
    #wrapper.env=LD_LIBRARY_PATH=/d3/lib32
    wrapper.env.copy=DISPLAY
    wrapper.bin.parameters=-DORACLE_HOME=/d3
    #wrapper.classpath=/d3/lib/vbjorb.jar
    #wrapper.classpath=/d3/lib/vbjapp.jar
    wrapper.classpath=/d3/classes/classesFromIDLVisi
    wrapper.classpath=/d3/jlib/swingall-1_1_1.jar
    wrapper.classpath=/d3/jlib/ewtcompat3_3_15.jar
    wrapper.classpath=/d3/jlib/ewt-3_3_18.jar
    wrapper.classpath=/d3/jlib/share-1_1_9.jar
    wrapper.classpath=/d3/jlib/help-3_2_9.jar
    wrapper.classpath=/d3/jlib/ice-5_06_3.jar
    wrapper.classpath=/d3/jdbc/lib/classes111.zip
    wrapper.classpath=/d3/classes
    wrapper.classpath=/d3/jlib/oembase-9_0_1.jar
    wrapper.classpath=/d3/jlib/oemtools-9_0_1.jar
    wrapper.classpath=/d3/jlib
    wrapper.classpath=/d3/jlib/javax-ssl-1_1.jar
    wrapper.classpath=/d3/jlib/jssl-1_1.jar
    wrapper.classpath=/d3/jlib/netcfg.jar
    wrapper.classpath=/d3/jlib/dbui-2_1_2.jar
    #wrapper.classpath=/d3/lib/aurora_client.jar
    #wrapper.classpath=/d3/lib/xmlparserv2.jar
    wrapper.classpath=/d3/network/jlib/netmgrm.jar
    wrapper.classpath=/d3/network/jlib/netmgr.jar
    wrapper.classpath=/d3/network/tools
    wrapper.classpath=/d3/jlib/kodiak-1_2_1.jar
    wrapper.classpath=/d3/sysman/jlib/netchart360.jar
    wrapper.classpath=/d3/jlib/pfjbean.jar
    wrapper.env=SHLIB_PATH=/d3/lib32
    wrapper.env=LIBPATH=/d3/lib32
    wrapper.classpath=/d3/ultrasearch/lib/isearch_midtier.jar
    wrapper.classpath=/d3/ultrasearch/lib/isearch_query.jar
    wrapper.classpath=/d3/ultrasearch/lib/jgl3.1.0.jar
    wrapper.classpath=/d3/lib/mail.jar
    wrapper.classpath=/d3/lib/activation.jar
    wrapper.classpath=/d3/ultrasearch/jsp/admin/config
    # Additions for iFS
    ## DO NOT REMOVE OR ALTER THE FOLLOWING LINE ....
    # iFS true
    # Uncomment if you want to use the same Jserv as other
    applications
    wrapper.classpath=/d3/9ifs/custom_classes
    wrapper.classpath=/d3/9ifs/settings
    wrapper.classpath=/d3/9ifs/lib/adk.jar
    wrapper.classpath=/d3/9ifs/lib/email.jar
    wrapper.classpath=/d3/9ifs/lib/http.jar
    wrapper.classpath=/d3/9ifs/lib/release.jar
    wrapper.classpath=/d3/9ifs/lib/repos.jar
    wrapper.classpath=/d3/9ifs/lib/utils.jar
    wrapper.classpath=/d3/9ifs/lib/webui.jar
    wrapper.classpath=/d3/9ifs/lib/provider.jar
    wrapper.classpath=/d3/jlib/javax-ssl-1_2.jar
    wrapper.classpath=/d3/jlib/jssl-1_2.jar
    wrapper.env=ORACLE_HOME=/d3
    wrapper.env=ORACLE_SID=cmpdb
    wrapper.env=LD_LIBRARY_PATH=/d3/lib:/d3/ctx/lib:/d3/lib32
    wrapper.env=NLS_LANG=.US7ASCII
    ## Additions for the iFS zone
    # Uncomment if you want to use the same Jserv as other
    applications
    zones=ifs
    ifs.properties=/d3/Apache/Jserv/etc/ifs.properties
    # End iFS section

    About your home page; Manually set up Firefox with the window(s) and tab(s)
    the way you want them to be. Then;
    '''''Firefox Options > General > Homepage'''''.
    Press the button labeled ''''Use Current'''.'
    =====================================
    Open a new window or tab. In the address bar, type '''''about:config'''''.
    If a warning screen comes up, press the '''''Be Careful''''' button.
    This is where Firefox finds information it needs to run.
    At the top of the screen is a search bar. Enter '''''browser.newtab.url'''''
    and press enter. '''''browser.newtab.url'''''
    tells Firefox what to show when a new tab is opened.
    If you want, right click and select '''''Modify'''''. You can change the
    setting to;<BR><BR>about:home (Firefox default home page),<BR>
    about:newtab (shows the sites most visited),<BR>
    about:blank (a blank page),<BR>
    or you can enter any web page you want.<BR><BR>
    The same instructions are used for the new window setting, listed as
    '''''browser.startup.homepage'''''.

  • Outlook web access problem

    Hi,
    At work we recently were asked to give email addresses so that work emails could be accessed at home via the internet and outlook web access.
    The problem I am having is that keychain access does not seem to be able to remember the password, and keeps asking for it over and over again during the session, despite my checking the "remember this password in my keychain" box. . Keychain access works fine for other sites; I did keychain first aid, and deleted all the keychains and started over; didn't help.
    thanks-

    Hi ..
    MIght be a cookies, cache, or extensions proble.
    From your Safari menu bar click Safari > Preferences then select the Privacy tab.
    Click:   Remove All Website Data
    Then delete the cache.
    Open a Finder window. From the Finder menu bar click Go > Go to Folder
    Type or copy paste the following
    ~/Library/Caches/com.apple.Safari/Cache.db
    Click Go then move the Cache.db file to the Trash.
    Quit and relaunch Safari to test.
    If that didn't help, from the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
    If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

  • SA520 web access problem, all admin users sessions appears active when it is not true

    Hi, all the users for the management access to my SA520 are blocked via web, all the admin users sessions aparently they seem active, and when i do click on the "continue" button these sessions does not terminate. I guess i have to reset the firewall, but my question is if anybody has the same problem with this device.

    Hi Luis,
    What firmware version are you running? How frequent do you see this occurrence?
    If  possible, when you start to see this issue before all the admin sessions are reporting active,can you provide us the debug logs from your SA  520 so that I can forward to the development  team to investigate?  We are tracking an issue with a customer, but his device takes 3-4 months to show the symptoms you describe.
    To get the dbglog from SA520, login through web UI and in the browser enter the following URL:
    https://LAN_IP_address_of_SA520/scgi-bin/dbglog.cgi        
    These logs will store password, so please remove any sensitive information and passwords. Also if you are not comfortable posting the dbglog on the    community, you can send it directly to me through private message.
    Best regards,
    Julio

  • Following iOS 6 update on my iPad Safari is experiencing web access problems

    Following the iOS 6 update on both my iPad and iPad2 I am having problems accessing the web with Safari.  In order to get Safari to work I must clear the Cookies and switch browsers from Google to Yahoo and after I exit Safari and return I must switch the browsers again back to Google.  This was not an issue prior to the iOS 6 update.  Is there a fix?

    I called The New Yorker (I think it was Fri the 8th or Saturday the 9th) about this same issue.
    I was told there was an issue with the 6.1 update where the Adobe software (which produces all the CondeNaste mags) causes a "loop" in iOS when not connected to the internet. Supposedly they will have the problem fixed in a couple of days.
       Meanwhile quite annoying if you have only a wifi iPad.

  • WRT54G V3.0 Web Access

    I have a v3 wr54g router.
    I have changed default pw
    I cannot connect to it remotely.
    I am using latest firmware 4.2 [I believe} from linksys.
    I have tried resetting the router, it still will not let me connect remotely.
    Is there an issue with the firmware? or could my router be going out?
    I have double checked the pw and ip address.
    I think that this web access problem i also the problem behind me not being able to connect to my Radmin server on my desktop via the internet.
    Any help is appreciated......

    As you are using Sudden Link DSl connection ..... try this settings ....
    1. Reset the router
    2. Press and hold the reset button for 30 seconds.
    3. Then, unplug the power keep holding down the reset button for
    another 30 Seconds.
    4. Plug back the power back in, and keep holding down the reset button
    for 30 Seconds.
    5. Release the reset button.
    6. Please access the setup page of the router by launching an Explorer and type on the address bar, 192.168.1.1 and press enter. It shows the username and password screen leave the username blank & provide password as “admin "" all in lower cases and then click on ok.
    On the main setup page select the "Internet Connection Type"
    as "PPPoE”. Then provide the username and password provided by your ISP
    (Internet service provider) for your connection ......click on the Save Settings button.
    7. Click "Status" ...click connect & is will show valid Ip address ....
        If so try going online....
    Let mek now if it works ....

  • Excel Web Access(An error has occurred.Please contact your system administrator if this problem persists. )

    I'm using share point 2007 under windows server 2008 R2(one web server, another db server).When I publish a excel(*.xlsx) to report library or view it in web browser with the same error as bellows:
    Excel Web Access
    An error has occurred.
    Please contact your system administrator if this problem persists.
    Please kindly support to guide how to fix it with bellow information in details such as log.Many thanks!
    1. The 12/logs file is as bellows:
    10/10/2014 09:53:55.18  w3wp.exe (0x6528)                        0x5C08 Excel Services               
     Excel Calculation Services     2u7d Medium   ExcelServerSharedWebApplication.Local: An exception was thrown by configdb infrastructure: System.InvalidOperationException: ExcelServerSharedWebApplication.Local: Could
    not get ServerContext.Current, which indicates that either SharePoint or the SSP infrastructure isn't provisioned correctly or that we're running outside of a web context.     at Microsoft.Office.Excel.Server.ExcelServerSharedWebApplication.get_Local(). 
    10/10/2014 09:53:55.18  w3wp.exe (0x6528)                        0x5C08 Excel Services               
     Excel Services Administration  8tqh Critical Excel Services: Unexpected exception while trying to access Shared Services Database;. Error = ExcelServerSharedWebApplication.Local: Could not get ServerContext.Current, which indicates that
    either SharePoint or the SSP infrastructure isn't provisioned correctly or that we're running outside of a web context.. 
    10/10/2014 09:53:55.18  w3wp.exe (0x6528)                        0x5C08 Excel Services               
     Excel Web Access               6nfi Unexpected InternalEwr.OpenWorkbook - An unexpected exception in the ECS Proxy occurred. Message: Microsoft.Office.Excel.Server.ExcelServerSettingException:
    An error has occurred. ---> System.InvalidOperationException: ExcelServerSharedWebApplication.Local: Could not get ServerContext.Current, which indicates that either SharePoint or the SSP infrastructure isn't provisioned correctly or that we're running
    outside of a web context.     at Microsoft.Office.Excel.Server.ExcelServerSharedWebApplication.get_Local()     --- End of inner exception stack trace ---     at Microsoft.Office.Excel.Server.ExcelServerSharedWebApplication.get_Local()    
    at Microsoft.Office.Excel.Server.ExcelServerSettings.get_Settings()     at Microsoft.Office.Excel.Server.ExcelServerSettings.get_EcsList()     at Microsoft.Office... 
    2.the event in event viewer is:
    Log Name:      Security
    Source:        Microsoft-Windows-Security-Auditing
    Date:          2014/10/10 9:49:43
    Event ID:      4625
    Task Category: Logon
    Level:         Information
    Keywords:      Audit Failure
    User:          N/A
    Computer:      ***.net
    Description:
    An account failed to log on.
    Subject:
     Security ID:  NULL SID
     Account Name:  -
     Account Domain:  -
     Logon ID:  0x0
    Logon Type:   3
    Account For Which Logon Failed:
     Security ID:  NULL SID
     Account Name:  ***
     Account Domain:  ***
    Failure Information:
     Failure Reason:  An Error occured during Logon.
     Status:   0xc000006d
     Sub Status:  0x0
    Process Information:
     Caller Process ID: 0x0
     Caller Process Name: -
    Network Information:
     Workstation Name: ***
     Source Network Address: ***
     Source Port:  63664
    Detailed Authentication Information:
     Logon Process:  
     Authentication Package: NTLM
     Transited Services: -
     Package Name (NTLM only): -
     Key Length:  0
    This event is generated when a logon request fails. It is generated on the computer where access was attempted.
    The Subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.
    The Logon Type field indicates the kind of logon that was requested. The most common types are 2 (interactive) and 3 (network).
    The Process Information fields indicate which account and process on the system requested the logon.
    The Network Information fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.
    The authentication information fields provide detailed information about this specific logon request.
     - Transited services indicate which intermediate services have participated in this logon request.
     - Package name indicates which sub-protocol was used among the NTLM protocols.
     - Key length indicates the length of the generated session key. This will be 0 if no session key was requested.
    Event Xml:
    <Event xmlns="">
      <System>
        <Provider Name="Microsoft-Windows-Security-Auditing" Guid="{54849625-5478-4994-A5BA-3E3B0328C30D}" />
        <EventID>4625</EventID>
        <Version>0</Version>
        <Level>0</Level>
        <Task>12544</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8010000000000000</Keywords>
        <TimeCreated SystemTime="2014-10-10T01:49:43.563436300Z" />
        <EventRecordID>37602685</EventRecordID>
        <Correlation />
        <Execution ProcessID="532" ThreadID="26096" />
        <Channel>Security</Channel>
        <Computer>***.net</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="SubjectUserSid">S-1-0-0</Data>
        <Data Name="SubjectUserName">-</Data>
        <Data Name="SubjectDomainName">-</Data>
        <Data Name="SubjectLogonId">0x0</Data>
        <Data Name="TargetUserSid">S-1-0-0</Data>
        <Data Name="TargetUserName">***</Data>
        <Data Name="TargetDomainName">***</Data>
        <Data Name="Status">0xc000006d</Data>
        <Data Name="FailureReason">%%2304</Data>
        <Data Name="SubStatus">0x0</Data>
        <Data Name="LogonType">3</Data>
        <Data Name="LogonProcessName">
        </Data>
        <Data Name="AuthenticationPackageName">NTLM</Data>
        <Data Name="WorkstationName">***</Data>
        <Data Name="TransmittedServices">-</Data>
        <Data Name="LmPackageName">-</Data>
        <Data Name="KeyLength">0</Data>
        <Data Name="ProcessId">0x0</Data>
        <Data Name="ProcessName">-</Data>
        <Data Name="IpAddress">***</Data>
        <Data Name="IpPort">63664</Data>
      </EventData>
    </Event>

    Hi Tracy,
    Have you changed something on your SharePoint 2007 environment recently before this issue occurred?
    This issue may be related to Alternate Access Mappings settings like the following similar post, if you have configured AAM, you can check if this issue happened to some URLs, if it's the case, please add the problematic URLs as a Publish URLs for the default
    zone for your web application, and also add these URLs as trusted locations, then check results again.
    If above doesn't work, please enable ULS log on verbose level to get more useful log errors which time are corresponding to the errors occur. 
    https://social.technet.microsoft.com/Forums/en-US/c9ab4818-65c9-444d-be50-1bfed1f1509b/excel-web-access-web-part-works-on-intranet-but-not-internet?forum=sharepointgenerallegacy
    http://blog.bugrapostaci.com/2011/09/08/how-to-enable-verbose-log-mode-on-moss-2007/
    Thanks
    Daniel Yang
    TechNet Community Support

  • Error in Remote Web Access - "An unexpected error occurred. Please try again. If the problem continues, contact the person who manages your server."

    I have set up the RWA and I can log in to the web console with my server account. However when I click on any of the shared folders I get this error:
    An unexpected error occurred.  Please try again.  If the problem continues, contact the person who manages your server.
    Does anyone know how to troubleshoot this?
    Regards,
    Maciek

    I had this very same issue with one of our customer's servers that was running Windows Server Essentials. I ended up calling Microsoft about the issue. I hope this helps someone. This originally appeared on my blog: http://techspeeder.com/2014/01/14/remote-web-access-error-an-unexpected-error-occurred/
    Troubleshooting Steps:
    1.  We were getting unexpected errors while accessing shared folders remotely
    2.  The tech found IIS handlers were missing
    3.  She went to IIS > server level ( parent level) and added managed handler mapping  :
    Name: svc-Integrated-4.0
    Request path: *.svc
    Executable: System.ServiceModel.Activation.ServiceHttpHandlerFactory, System.ServiceModel.Activation, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
    4. Added script mapping:
    Name: svc-ISAPI-4.0_64bit
    Request path: *.svc
    Executable: windir%\Microsoft.NET\Framework64\v4.0.30319\aspnet_isapi.dll
    Name: svc-ISAPI-4.0_32bit
    Request path: *.svc
    Executable: windir%\Microsoft.NET\Framework32\v4.0.30319\aspnet_isapi.dll
    5. Ran IISreset.
    6. We were able to access resources in Remote access, then.

  • Solution to problems loging in to Outlook Web Access (solution here)

    Hey all, i had to share. From what I've read a lot of people, including me are having problems loging into their Outlook Web Access pages. Just like many, mine would connect, ask for my login/pass and then just sit there trying to load the page. Here's the solution:
    Instead of going to: email.companyname.com/exchange
    point iPhone Safari to: email.companyname.com/oma
    I think that's a cell phone, low bandwith/txt only version, which still lets you access all the info that the usual OWA lets you access.
    But the extra tip is, that if after going to the "oma" site, you point Safari to the "/exchange" site--for some reason it will work.
    Hope this helps everyone.

    We found this was the solution as well. Its strange but it works.
    Once you get logged into OMA (text only version) then it goes into OWA (graphical version) without any problems.
    Great find.

  • Problems setting up Remote Web Access in Windows Storage Server 2008 R2

    We just bought a WD Sentinel DX4000 Storage Server and went through the Remote Web Access wizard.  It setup the router just fine but when we got to the setup your domain name we have been having
    headaches ever since.  We chose the option to use our own domain name, which we have registered through GoDaddy.  It then showed that yes, our provider was GoDaddy but then it told us we needed to update our service with GoDaddy so we clicked the
    "Go to GoDaddy.com" button and it sent us to a page to purchase an SSL certificate.  So, we did that but then had issues with it not being able to be managed in our GoDaddy account.  So, I went into the domain name with GoDaddy and purchased
    a certificate there and got it setup on the domain name with GoDaddy.
    The problem is that when I try to go through the wizard again to set up the domain name I still have to click the goDaddy button to move to the next page where I type my domain name, username, and password
    with GoDaddy.  I setup the remote extension in the A records with GoDaddy as remote.mydomain.com, and put in my username and password with GoDaddy.  After I click next it tries to connect to the domain name service provider but then gives me the
    following error message over and over:
    The domain name was not set up for your server.  Wait a few minutes and run the wizard again.
    An unexpected or unknown problem occurred.  Please wait a few minutes, and then try again.
    Well, I have tried this several times and am about to start pulling my hair out.  Can anyone please tell me what I may be doing wrong?
    Thanks for any help you may be able to provide.

    Hi,
    Please verify the installed certificate status, you could refer to the article below to install GoDaddy SLL Certificates.
    Installing a GoDaddy Standard SSL Certificate on SBS 2008
    http://sbs.seandaniel.com/2009/02/installing-godaddy-standard-ssl.html
    Please Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
    There is a similar thread, please go through it to help troubleshoot this issue:
    SBS Essentials 2011 Domain Name Wizard Fails
    https://social.technet.microsoft.com/Forums/en-US/6644ec25-3071-4526-b878-9d6977589f88/sbs-essentials-2011-domain-name-wizard-fails?forum=smallbusinessserver2011essentials
    Best Regards,
    Mandy
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

  • Since installing the newest version of Firefox 4.0, I am unable to access my work e-mail which uses Lotus Domino Web Access. Can anyone please tell me how to correct this problem?

    Since installing the newest version of Firefox 4.0, I am unable to access my work e-mail which uses Lotus Domino Web Access. Can anyone please tell me how to correct this problem?

    Sheesh. That looks hard. I think it will fall over at this point:
    "Connect to my Exchange mailbox using HTTP" 'cos Thunderbird uses only the regular email protocols: POP, IMAP and SMTP.
    Here (at work) we have in the past have had IMAP and SMTP enabled on our Exchange server so Thunderbird could then connect just like to any other regular internet-based service.
    With the change here to outlook365/outlook 2010 I've had to switch to using DavMail which lets Thunderbird talk to the mail server using OWA.
    I haven't (seriously) tried Exquilla. Whilst I have great respect for its author and some of his other add-ons, I saw no reason to use an add-on that required payment when DavMail works for free.

  • Safari 4.0.3 problems with MS Outlook Web Access

    I am constantly prompted for my password in MS Outlook Web Access since I upgraded to 4.0.3. This was a minimal problem previously; each time I logged in I would have to enter my password a few times and then be done with it. Now, almost any time I click on ANYTHING I am prompted for my password. Checking the box for 'Remember this password in my keychain' has never had any affect. I'm rather computer illiterate, but I'm willing to try any suggestions! Thanks!

    I have a feeling it's a problem with Apple's javascript. I've also posted a thread here showing that it doesn't work properly with javascript if multiple tabs are open.
    This wouldn't be a "fix"... but it might be worth a try to close all other tabs and see if it works when only one tab is open & then try it again with multiple tabs open and see if that breaks it.
    At least then we'll know we've got a pattern here similar to my issue. I have a feeling the only way this'll get fixed is if Apple gets a head's up and fixes it themselves in Safari.

  • Outlook Web Access is currently unavailable. If the problem continues, contact technical support for your organization and tell them the following: No Client Access servers of the appropriate version can be accessed from the Internet

    Good Morning,
         We are getting this error 
    Outlook Web Access is currently unavailable. If the problem continues, contact technical support for your organization and tell them the following: No Client Access servers
    of the appropriate version can be accessed from the Internet
    We installed a new Exchange 2007 CAS on Windows 2008R2. Got rid of old CAS on Exchange 2007. Now seeing this error. Does anyone have an idea??

    Hi,
    If the issue persists, I recommend you install Exchange 2007 SP3 RU7 and check the result. Also, ensure that Exchange 2010 SP2 RU1 or later version is installed. Old Exchange version may lead to the CAS-to-CAS proxy incompatibility.
    What's more, here are some helpful blogs for your reference.
    Exchange 2010 SP2 RU1 and CAS-to-CAS Proxy Incompatibility
    http://blogs.technet.com/b/exchange/archive/2012/02/17/exchange-2010-sp2-ru1-and-cas-to-cas-proxy-incompatibility.aspx
    OWA Coexistence With Legacy Versions
    http://blogs.technet.com/b/sjimmie/archive/2010/07/09/owa-coexistence-with-legacy-versions.aspx
    Hope this can be helpful to you.
    Best regards,
    Amy Wang
    TechNet Community Support

  • Problems with Microsoft Office Outlook Web Access and any web browser

    My university e-mail goes through Microsoft Office Outlook and I access it through the Web Access.
    I have tried with 3 browsers (Chromium, Firefox and Gnome's Web, and with all of them I am getting the same problems.
    Basically, once I log in, the css seems to be screwed sometimes (not always). I click in a e-mail to read it, and it does nothing (not always), I write an e-mail, click send, and it gives me a white screen error (not always), and then it is not even saved as draft.
    I have this errors like 70% of the time, or more, which means that every time I want just to read an e-mail, I spend 5 minutes reloading the website, singing out, clearing cookies,... until eventually all seems to load correctly.
    No idea how I can fix this, or how I can get this to work.
    thank you!

    The light version is set by default, and I cannot choose the non-light.
    I assume it makes some kind of "webbrower check id", and mine sends whatever linux like id, which the server doesn't recognize, and it screwes me

  • Safari 5.0 problems attaching document in email (Outlook web access)

    We have Windows Server 2008, and Exchange 2010 (since January).
    I recently upgraded to Safari 5.0 on Mac, and when I try to attach a file to an email in Outlook Web access (to our Exchange server), it freezes Safari 5.0.
    This does not occur in Safari 4.x (I tried it on a computer not upgraded to Safari 5).
    Safari 5.0 in Windows won't freeze, but it doesn't let me attach the file either (the interface to attaching the file is bugged, does not completely display once a file is selected).
    I am NOT using Yahoo, and don't have the browser plugin that has been reported as the problem for that similar issue.

    HI,
    From the Safari Menu Bar click Safari/Preferences then select the Security tab. Click: Show Cookies
    Delete all Outlook/Microsoft cookies. Relaunch Safari and try attaching a file.
    If that doesn't help, go to ~/Library/Caches/com.apple.Safari and move the "cache.db" file to the Trash.
    Note. ~ (Tilde) character represents your Home Folder.
    Relaunch Safari and try again. If that didn't help ...
    Go to the Safari Menu Bar, click Safari/Preferences. Make note of all the preferences under each tab. Quit Safari. Now go to ~/Library/Preferences and move this file com.apple.safari.plist to the Desktop.
    Relaunch Safari and see if that makes a difference. If not, move the .plist file back to the Preferences folder. If Safari functions as it should, move that .plist file to the Trash.
    And if you haven't repaired permissions after updating Safari, it would be beneficial to do so.
    Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
    Carolyn

Maybe you are looking for

  • Time Capsule - problems connecting

    I purchased the 1TB TC & it arrived last Monday. Was able to go right to work setting things up. Once it was set-up my MBP was able to connect to the internet & recognize TC just fine (initial TM back-up of 120GB took about 5 hours with ethernet conn

  • Time Machine Back-Up Drive Question

    Is it possible to use the Time Machine External Drive for storing information aside from back-up files, while using it for Time Machine at the same time? For example, I collect live shows of a certain band. Would it be possible to store the music fil

  • New MenuElement() crashes Photoshop

    Hello Friendly Fellow Scripters: I'm pretty new to the world of CS 2 scripting, and I'm trying to insert a menu item in the Photoshop File Menu. To get familar with the MenuElement class, I tried this example found in the Bridge Javascript Reference:

  • Bridge CS4 - problem with yellow  thumbnails

    I've installed Bridge and Photoshop CS4 and am having a problem with very yellow thumbnails (I still have CS3 installed and this is NOT happening there with the same images). I'm running on a a Windows Vista Service Pack1 platform. When I download my

  • I want to send a response from the servlet and then call another servlet.

    Hi, I want to send a response from the servlet and then call another servlet. can this happen. Here is my scenario. 1. Capture all the information from a form including an Email address and submit it to a servlet. 2. Now send a message to the browser