Web access to ip phones is not working although it is enabled on CUCM
Dear All,
i enable web access for ip phone ,but still not able to access the phones through web.
Regardsm
Moath
What call manager version are you using? If you're on 8.x there is security by default and if you're on an older version it's possible you have security enabled (CTL files) which would be causing your phone not to trust it's TFTP configuration file, which is where the web access setting is passed to the phone. If you look at Settings > Status Messages on the phone do you see anything such as trust list update failed? If you see that it's likely an ITL file issue. If you go into Settings > Security, and delete the ITL from the phone it will download a new one automatically from your TFTP server. Once the ITL is correct the phone should trust the TFTP configuration file and update the web access setting on the phone.
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