Web Agent has no response, please help!
Hi,all
I'm using the WebAgent 2.2-01 in the Apache Http Server 2063, it works well after the right configuration. But when the number of user become larger and larger, I find the WebAgent has no response. The process just as follows:
When I request the application (be reverse proxy by the Apache, and protected by the WebAgent), I can't be redirected to the login page of Access Manager, the IE just stop here.
If I login the Access Manager successfully, and then request the application directlly, I also can't get any response.
I have check the amAgent log, but didn't get any error, and I check the port (80) of the Apache Http Server, I got the result:
tcp 0 0 58.192.119.41:80 58.192.116.66:12883 SYN_RECV
tcp 0 0 58.192.119.41:80 172.21.128.235:6607 SYN_RECV
tcp 0 0 58.192.119.41:80 58.192.116.66:12854 SYN_RECV
tcp 0 0 58.192.119.41:80 117.88.164.175:1313 SYN_RECV
tcp 0 0 58.192.119.41:80 58.217.144.92:1857 SYN_RECV
tcp 0 0 58.192.119.41:80 117.88.164.175:1312 SYN_RECV
tcp 0 0 :::80 :::* LISTEN
There is no established TCP connection at all!
After I restart the Web Agent, it works well again, but about a week later, I find the problem again. To this day, I have found the problem for several times.
Does anybody come with this problem?
Please help!
Thanks in advance!
Shen
Anybody can help?
I checked the amAgent log file again, and I didn't find any error
information. Since I did't set the "com.sun.am.log.level " to any
value, so, I also didn't find any other information in the amAgent log
file.
The amAgent log file is as follows:
2009-03-23 20:35:42.548 -1 27308:8133120 all:
=======================================
2009-03-23 20:35:42.548 -1 27308:8133120 all: Version: 2.2-01
2009-03-23 20:35:42.548 -1 27308:8133120 all: Build Date: Tue Aug
14 01:22:57 PDT 2007
2009-03-23 20:35:42.548 -1 27308:8133120 all: Build Machine: pooky
2009-03-23 20:35:42.548 -1 27308:8133120 all:
=======================================
2009-03-23 20:49:45.665 -1 28345:8133120 all:
=======================================
2009-03-23 20:49:45.665 -1 28345:8133120 all: Version: 2.2-01
2009-03-23 20:49:45.665 -1 28345:8133120 all: Build Date: Tue Aug
14 01:22:57 PDT 2007
2009-03-23 20:49:45.665 -1 28345:8133120 all: Build Machine: pooky
2009-03-23 20:49:45.665 -1 28345:8133120 all:
=======================================
2009-03-29 15:10:53.794 -1 26498:8133120 all:
=======================================
2009-03-29 15:10:53.795 -1 26498:8133120 all: Version: 2.2-01
2009-03-29 15:10:53.795 -1 26498:8133120 all: Build Date: Tue Aug
14 01:22:57 PDT 2007
2009-03-29 15:10:53.795 -1 26498:8133120 all: Build Machine: pooky
2009-03-29 15:10:53.795 -1 26498:8133120 all:
=======================================
2009-04-03 15:38:49.696 -1 30719:8133120 all:
=======================================
2009-04-03 15:38:49.699 -1 30719:8133120 all: Version: 2.2-01
2009-04-03 15:38:49.699 -1 30719:8133120 all: Build Date: Tue Aug
14 01:22:57 PDT 2007
2009-04-03 15:38:49.699 -1 30719:8133120 all: Build Machine: pooky
2009-04-03 15:38:49.699 -1 30719:8133120 all:
=======================================
2009-04-03 15:45:44.393 -1 31152:8133120 all:
=======================================
2009-04-03 15:45:44.394 -1 31152:8133120 all: Version: 2.2-01
2009-04-03 15:45:44.394 -1 31152:8133120 all: Build Date: Tue Aug
14 01:22:57 PDT 2007
2009-04-03 15:45:44.394 -1 31152:8133120 all: Build Machine: pooky
2009-04-03 15:45:44.394 -1 31152:8133120 all:
=======================================
You can see: I had to restart my webagent in 2009-03-23,2009-03-29,2009-04-03.
The question has troubled me for long time, Please help!
Thanks!
Shen
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