Web Analysis 9.3 errors

We're pretty new to Hyperion and System 9. Wondering ifanyone has any insight to the below error that seems tosporadically occur when trying to open a report in Web Analysis9.3. We have a 2-server setup, with Workspace and WA on 1box; Core and Shared Services on another. Using msadProviderfor authentication against AD. <img width="318" src="/opmgymib52397.jpg" height="123"> We also get the following error, which occurs when trying to getback in after an abnormal session termination. We can makeone or two edits on a report, then the system hangs with a blankscreen. After 20-30 minutes we have to terminate the browsersession, resulting in the abnormal termination and the below error. Restarting the Web Analysis service seems to be the only wayout of it. <img width="352" src="/gnmbkrsv52398.jpg" height="168"> Any thoughts from anyone would be most appreciated. - Jeff

Sorry, it appears the images failed to come through. The first error text is: Error occurred while openingdocument. Document ID = {0} The second error text is: Message from the ISAPI plugin: No backend server available forconnection: timed out after 10 seconds or idempotent set toOFF.

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