Web Analysis not loading
We are using EPM 11.1.1.3. For some users Web Analysis will not start. The first browser window opens but the second one never loads. This happens in IE8 which I know is not supported but we have several users with IE8 where this works. I can work around the problem using Firefox 2.0, but I would like to get the IE issue resolved. Any ideas?
Edited by: Fran on Jul 29, 2010 2:12 PM
Hi Fran,
Do the users have java enabled, are there any error messages in the error console? This tends to show most common issues.
Are the users on a local network or remote - I have previously seen other issues using web proxies.
Regards, Iain
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0 libsystem_kernel.dylib 0x00007fff965a20aa __getattrlist + 10
1 Security 0x00007fff8c81f9de ___ZN8Security15cached_realpathEPKcPc_block_invoke_2 + 260
2 libdispatch.dylib 0x00007fff8c95a28d _dispatch_client_callout + 8
3 libdispatch.dylib 0x00007fff8c95b146 _dispatch_barrier_sync_f_invoke + 39
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13 CoreFoundation 0x00007fff9127e494 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
14 CoreFoundation 0x00007fff9127dfcf __CFRunLoopDoTimer + 1151
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0x10a244000 - 0x10a256fff com.apple.XCSCredentialServer (1.0 - 1) <75a88431-46dc-35fc-8350-f97c59b411df> /Applications/Server.app/Contents/ServerRoot/System/Library/CoreServices/XCSCre dentialServer.bundle/Contents/MacOS/xcscredd
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0x7fff8c955000 - 0x7fff8c958ff7 libdyld.dylib (239.4) <7c9ec3b7-dde3-33ff-953f-4067c743951d> /usr/lib/system/libdyld.dylib
0x7fff8c959000 - 0x7fff8c973fff libdispatch.dylib (339.92.1) <c4e4a18d-3c3b-3c9c-8709-a4270d998de7> /usr/lib/system/libdispatch.dylib
0x7fff90867000 - 0x7fff90b65fff com.apple.Foundation (6.9 - 1056.13) <2ee9ab07-3ea0-37d3-b407-4a520f2cb497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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