Web App Monitor Dash board is blank after switching to paid subscription

Hello,
I have successfully created a web app, published it to azure, and have been monitoring it on the Monitor dash board with all the 6 metrics, cpu time, requests, data in, data out etc. ever since starting the trial, and have watched the metrics on the dashboard
show all the data without any problems. 
This past weekend, we switched over to a paid subscription, and now the monitor dashboard is blank. No metrics are being shown, and I have all the previous metrics selected so they should be displayed in the window. I switched over to the "New Portal"
thinking that there may be an issue with the default management portal, but the new management portal is also blank.
We also have a SQL Azure database as well, and I am not having any problems viewing any of the metrics for the database from either the default management portal or the New portal?
Can anyone explain why this might be happening?
thanks

Hi,
  I think this may be a Azure server issues, If your issue is still not fixed, then i would suggest you Open a Billing Ticket from portal by selecting portal errors and exceptions.
  you can create a billing ticket
here.
  I am also moving this thread to "Azure App Service - Web Apps" Forums for any other inputs from the respective community members.
Regards,
Nithin Rathnakar

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    Did you delete and recreate the WAC farm after you updated?
    See: https://technet.microsoft.com/en-us/library/jj966220.aspx
    Trevor Seward
    Follow or contact me at...
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    This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

  • Why did my external HD monitor go blank after working fine while hooked up to a new MacBook Pro?

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    could be, try powering down the mac, with the exmonitor connected and see if it is recognized

  • Monitor resources of a Web app ?

    In WL 6.1, is there a way of monitoring in real time (or at short intervals) the resources
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    On 10 Jul 2002 12:06:38 -0700, "athooya" <[email protected]> wrote:
    >
    In WL 6.1, is there a way of monitoring in real time (or at short intervals) the resources
    taken by a web app ? Some measuring metrics I would like to see are : how much memory,
    cpu utilization, disk or database access, execution time, etc ...
    Displaying them in a graph would be nice.
    I notice that there is a "monitoring" tab for the Web application, but I don't know
    how to view the numbers in real time and graphically. Does anyone know how ? Is
    there a third party tool for monitoring ?

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