Web-Auth Admin Page not loading

I have a WLC 2504 Controller which is set up for guest wireless using the Web-Auth feature / Lobby Ambassador.
When I web browse to the Controller and enter my credentials no page is displayed.
The log file displays the following error:
#CLI-3-LOGIN_FAILED: cliutil.c:632 Login failed. User:lobby-admin, Service type:11. unknown service type.
However when I run a debug aaa events I see the following event that the user passed authentication.
*emWeb: Mar 17 18:54:53.120: Authentication succeeded for lobby-admin
The wireless controller version 7.6.130.0
There is genuinely nothing fancy about the set up and done these loads of times.
I have tried this with Google Chrome, IE and Firefox using both HTTPS and HTTP and it's still exactly the same problem.
Regards
Greg

Which authentication protocol do you want use and does the request from the WLC hit the correct policy on the authentication server?
If you want to use radius as the authentication protocol you need to return the radius "Service-Type" attribute with value "Callback Administrative" for a lobby admin user. If you go with tacacs you need to use role based authentication. For example "role1=ALL" gives the user access to all the tabs in the GUI.

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