Web auth not working on new controllers
We are currently experiencing a problem with web auth on one of our sites. This uses WiSM2 controllers running version 7.2.110.0 of the software.
The affected SSID is set up for web auth exactly the same way as our other site and that works (although that uses WiSMs running 7.0.230.0).
Both sites use the same web auth bundle and the same certificate. We have a DNS entry that points back to the virtual interface IP they all use which is 1.1.1.1.
When users connect to the SSID they are not being presented with the login page. Running a preview on the controller at the problem sites shows the correct page that should be being displayed.
The controllers have had the certificate re-applied, the web auth bundle reloaded on and have been upgraded from 7.2.103.0 to 7.2.110.0 but none of these have resolved the issue. All other SSIDs work fine, but this is the only one that uses web auth.
As I say, the only configuration difference is the hardware (WiSM2 vs WiSM) and the software level.
Any suggestions?
When you mention that the login page does not open, that usually means that is a DNS issue. Make sure that you allow DNS from the guest subnet to the DNS server in which the FQDN of the certificate is being resolved.
Are you anchoring the guest ssid to an anchor controller? It would be the same troubleshooting, but make sure the anchor is configured correctly. The foreign wlc guest ssid needs to have a mobility anchor to the anchor wlc and the FW needs to allow DNS back in if your using an internal DNS server.
If you are not using an anchor wlc, the best way to test is to map the guest to another dynamic interface on the inside network that is working. If that works, your FW is blocking DNS on the guest subnet. You also can remove the FQDN (make sure it was entered correctly) from the VIP and test. If that fixes it, then DNS was not resolving the certificate FQDN.
Hope this helps
Sent from Cisco Technical Support iPad App
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(Cisco Controller) >show wlan 2
WLAN Identifier.................................. 2
Profile Name..................................... HopeNet
Network Name (SSID).............................. HopeNet
Status........................................... Enabled
MAC Filtering.................................... Enabled
Broadcast SSID................................... Disabled
AAA Policy Override.............................. Disabled
Network Admission Control
Client Profiling Status ....................... Disabled
DHCP ......................................... Disabled
HTTP ......................................... Disabled
Radius-NAC State............................... Disabled
SNMP-NAC State................................. Disabled
Quarantine VLAN................................ 0
Maximum number of Associated Clients............. 0
Maximum number of Clients per AP Radio........... 200
Number of Active Clients......................... 2
Exclusionlist Timeout............................ 60 seconds
Session Timeout.................................. 3600 seconds
CHD per WLAN..................................... Enabled
--More-- or (q)uit
Webauth DHCP exclusion........................... Disabled
Interface........................................ guest-dmz
Multicast Interface.............................. Not Configured
WLAN IPv4 ACL.................................... unconfigured
WLAN IPv6 ACL.................................... unconfigured
DHCP Server...................................... Default
DHCP Address Assignment Required................. Disabled
Static IP client tunneling....................... Disabled
PMIPv6 Mobility Type............................. none
Quality of Service............................... Silver
Per-SSID Rate Limits............................. Upstream Downstream
Average Data Rate................................ 0 0
Average Realtime Data Rate....................... 0 0
Burst Data Rate.................................. 0 0
Burst Realtime Data Rate......................... 0 0
Per-Client Rate Limits........................... Upstream Downstream
Average Data Rate................................ 0 0
Average Realtime Data Rate....................... 0 0
Burst Data Rate.................................. 0 0
Burst Realtime Data Rate......................... 0 0
Scan Defer Priority.............................. 4,5,6
Scan Defer Time.................................. 100 milliseconds
WMM.............................................. Allowed
--More-- or (q)uit
WMM UAPSD Compliant Client Support............... Disabled
Media Stream Multicast-direct.................... Disabled
CCX - AironetIe Support.......................... Enabled
CCX - Gratuitous ProbeResponse (GPR)............. Disabled
CCX - Diagnostics Channel Capability............. Disabled
Dot11-Phone Mode (7920).......................... Disabled
Wired Protocol................................... None
Passive Client Feature........................... Disabled
Peer-to-Peer Blocking Action..................... Drop
Radio Policy..................................... All
DTIM period for 802.11a radio.................... 1
DTIM period for 802.11b radio.................... 1
Radius Servers
Authentication................................ Disabled
Accounting.................................... Disabled
Dynamic Interface............................. Disabled
LDAP Servers
Server 1...................................... 10.4.21.177 389
Server 2...................................... 10.4.21.178 389
Local EAP Authentication......................... Disabled
Security
802.11 Authentication:........................ Open System
--More-- or (q)uit
FT Support.................................... Enabled
Static WEP Keys............................... Disabled
802.1X........................................ Disabled
Wi-Fi Protected Access (WPA/WPA2)............. Disabled
Wi-Fi Direct policy configured................ Disabled
EAP-Passthrough............................... Disabled
CKIP ......................................... Disabled
Web Based Authentication...................... Enabled-On-MACFilter-Failure
IPv4 ACL........................................ web-auth-test
IPv6 ACL........................................ Unconfigured
Web-Auth Flex ACL............................... Unconfigured
Web Authentication server precedence:
1............................................... local
2............................................... radius
3............................................... ldap
Web-Passthrough............................... Disabled
Conditional Web Redirect...................... Disabled
Splash-Page Web Redirect...................... Disabled
Auto Anchor................................... Enabled
FlexConnect Local Switching................... Disabled
flexconnect Central Dhcp Flag................. Disabled
flexconnect nat-pat Flag...................... Disabled
flexconnect Dns Override Flag................. Disabled
--More-- or (q)uit
FlexConnect Vlan based Central Switching ..... Disabled
FlexConnect Local Authentication.............. Disabled
FlexConnect Learn IP Address.................. Enabled
Client MFP.................................... Optional but inactive (WPA2 not configured)
Tkip MIC Countermeasure Hold-down Timer....... 60
Call Snooping.................................... Disabled
Roamed Call Re-Anchor Policy..................... Disabled
SIP CAC Fail Send-486-Busy Policy................ Enabled
SIP CAC Fail Send Dis-Association Policy......... Disabled
KTS based CAC Policy............................. Disabled
Band Select...................................... Disabled
Load Balancing................................... Disabled
Multicast Buffer................................. Disabled
Mobility Anchor List
WLAN ID IP Address Status
2 10.241.15.5 Up
802.11u........................................ Disabled
MSAP Services.................................. Disabled
WLAN on foreign controller:
WLAN Identifier.................................. 4
Profile Name..................................... HopeNet
Network Name (SSID).............................. HopeNet
Status........................................... Enabled
MAC Filtering.................................... Enabled
Broadcast SSID................................... Disabled
AAA Policy Override.............................. Disabled
Network Admission Control
Client Profiling Status ....................... Disabled
DHCP ......................................... Disabled
HTTP ......................................... Disabled
Radius-NAC State............................... Disabled
SNMP-NAC State................................. Disabled
Quarantine VLAN................................ 0
Maximum number of Associated Clients............. 0
Maximum number of Clients per AP Radio........... 200
Number of Active Clients......................... 2
Exclusionlist Timeout............................ 60 seconds
Session Timeout.................................. 3600 seconds
CHD per WLAN..................................... Enabled
--More-- or (q)uit
Webauth DHCP exclusion........................... Disabled
Interface........................................ management
Multicast Interface.............................. Not Configured
WLAN IPv4 ACL.................................... unconfigured
WLAN IPv6 ACL.................................... unconfigured
DHCP Server...................................... Default
DHCP Address Assignment Required................. Disabled
Static IP client tunneling....................... Disabled
PMIPv6 Mobility Type............................. none
Quality of Service............................... Silver
Per-SSID Rate Limits............................. Upstream Downstream
Average Data Rate................................ 0 0
Average Realtime Data Rate....................... 0 0
Burst Data Rate.................................. 0 0
Burst Realtime Data Rate......................... 0 0
Per-Client Rate Limits........................... Upstream Downstream
Average Data Rate................................ 0 0
Average Realtime Data Rate....................... 0 0
Burst Data Rate.................................. 0 0
Burst Realtime Data Rate......................... 0 0
Scan Defer Priority.............................. 4,5,6
Scan Defer Time.................................. 100 milliseconds
WMM.............................................. Allowed
--More-- or (q)uit
WMM UAPSD Compliant Client Support............... Disabled
Media Stream Multicast-direct.................... Disabled
CCX - AironetIe Support.......................... Enabled
CCX - Gratuitous ProbeResponse (GPR)............. Disabled
CCX - Diagnostics Channel Capability............. Disabled
Dot11-Phone Mode (7920).......................... Disabled
Wired Protocol................................... None
Passive Client Feature........................... Disabled
Peer-to-Peer Blocking Action..................... Drop
Radio Policy..................................... All
DTIM period for 802.11a radio.................... 1
DTIM period for 802.11b radio.................... 1
Radius Servers
Authentication................................ Disabled
Accounting.................................... Disabled
Dynamic Interface............................. Disabled
Local EAP Authentication......................... Disabled
Security
802.11 Authentication:........................ Open System
FT Support.................................... Disabled
Static WEP Keys............................... Disabled
802.1X........................................ Disabled
--More-- or (q)uit
Wi-Fi Protected Access (WPA/WPA2)............. Disabled
Wi-Fi Direct policy configured................ Disabled
EAP-Passthrough............................... Disabled
CKIP ......................................... Disabled
Web Based Authentication...................... Enabled-On-MACFilter-Failure
IPv4 ACL........................................ Unconfigured
IPv6 ACL........................................ Unconfigured
Web-Auth Flex ACL............................... Unconfigured
Web Authentication server precedence:
1............................................... local
2............................................... radius
3............................................... ldap
Web-Passthrough............................... Disabled
Conditional Web Redirect...................... Disabled
Splash-Page Web Redirect...................... Disabled
Auto Anchor................................... Enabled
FlexConnect Local Switching................... Disabled
flexconnect Central Dhcp Flag................. Disabled
flexconnect nat-pat Flag...................... Disabled
flexconnect Dns Override Flag................. Disabled
FlexConnect Vlan based Central Switching ..... Disabled
FlexConnect Local Authentication.............. Disabled
FlexConnect Learn IP Address.................. Enabled
--More-- or (q)uit
Client MFP.................................... Optional but inactive (WPA2 not configured)
Tkip MIC Countermeasure Hold-down Timer....... 60
Call Snooping.................................... Disabled
Roamed Call Re-Anchor Policy..................... Disabled
SIP CAC Fail Send-486-Busy Policy................ Enabled
SIP CAC Fail Send Dis-Association Policy......... Disabled
KTS based CAC Policy............................. Disabled
Band Select...................................... Disabled
Load Balancing................................... Disabled
Multicast Buffer................................. Disabled
Mobility Anchor List
WLAN ID IP Address Status
4 10.241.15.5 Up
802.11u........................................ Disabled
MSAP Services.................................. Disabled
Interface detailed virtual on Anchor controller:
(Cisco Controller) >show interface detailed virtual
Interface Name................................... virtual
MAC Address...................................... 68:ef:bd:93:bd:00
IP Address....................................... 1.1.1.1
Virtual DNS Host Name............................ anchor.stjude.org
AP Manager....................................... No
Guest Interface.................................. No
Interface detailed virtual on Foreign controller:
(30-WiSM2-slot2-1) >show interface detailed virtual
Interface Name................................... virtual
MAC Address...................................... 2c:54:2d:3a:51:a0
IP Address....................................... 1.1.1.1
Virtual DNS Host Name............................ Disabled
AP Manager....................................... No
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I have spent a lot of time troubleshooting this and think I've narrowed down the problem. Here is the setup:
I've got two 4402 controllers running 4.0.179.11. The guest SSID is mapped to a dynamic interface (VLAN). The VLAN is trunked through one switch where it connects to a DSL modem. It's a Siemens DSL modem that does NAT. So essentially from the perspective of a guest user it is a flat network.
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It works fine if I bypass the DNS capture by using https://1.1.1.1/login.html. Also once I authenticate, DNS from the client PC works great, so I know it's not an issue with NAT.
I'm guessing the WLC should be responding to the ARP request since the guest client PC cannot talk to the gateway at this point in the process. But why is it not answering?
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EJB 3.0
I'm having issues with the web service not working after I create a client for it. The web service works fine up until I generate the proxy on the other side.
ERROR An error occurred for port: {http://buslogic/}MyWebService1SoapHttpPort: no serializer is registered for (class buslogic.runtime.....
I saved the file before I added the proxy and the wsdl looks the same between the working one and the non working one. I can not pin point the when the change to the web service is occuring. It seemed to work once all the way up until I had a ADF page trying to retrieve data, another time it failed when the proxy was created.
I can get the version that I saved to work immediately after the version that does not fails.
Any help would be greatly appreciated,
DanI'm using JDeveloper 10.1.3
EJB 3.0
I'm having issues with the web service not working after I create a client for it. The web service works fine up until I generate the proxy on the other side.
ERROR An error occurred for port: {http://buslogic/}MyWebService1SoapHttpPort: no serializer is registered for (class buslogic.runtime.....
I saved the file before I added the proxy and the wsdl looks the same between the working one and the non working one. I can not pin point the when the change to the web service is occuring. It seemed to work once all the way up until I had a ADF page trying to retrieve data, another time it failed when the proxy was created.
I can get the version that I saved to work immediately after the version that does not fails.
Any help would be greatly appreciated,
Dan
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