Web Browser Session Hangs When Opening More Than One Query

Let me start off with the BW environment - we are on BW release 3.50 at support pack level 12. Basis component is release 6.40 at level 12.
We have a situation where a web browser HTTP session "hangs" while trying to execute more than one query at a time. A role based menu template is used by our end-users to run queries. The end-users execute a query and while it is running, try to execute a second query. But the web browser for the second query does not become available until the first query is complete.
The following is the detailed steps of the process:
1. From my user menu in BW, expand the folder for Role Z: BW_REPORTING and click on SAP_BW_TEMPLATE Web_Role_Menu. Web browser window will open.
2. Within the ZTPL_Role_Menu_Reporting web page, select Role Z: FUNC_DEVELOPER > BW Reporting > Controlling > Profitability Analysis > Detail query. (Role Z: FUNC_TESTER can be used in this example as well, just follow the same menu path). Click on Detail and another web browser window will open for the query selection screen.
3. On the selection screen for the CO-PA Detail query, enter values and execute the query.
4. While the CO-PA Detail query is executing, go back to the first opened web browser for ZTPL_Role_Menu_Reporting and go to Role Z: FUNC_DEVELOPER > BW Reporting > Controlling > Profitability Analysis > Operating Concern query. Run the CO-PA Operating Concern query while the CO-PA Detail query is still executing. The session for the Operating Concern hangs and does not display the selection screen until the CO-PA Detail query has completed. Once the Detail query has finished, then the second query, CO-PA Operating Concern will then display the selection screen for the query.
Our end-users expect the second query to display the selection screen immediately with no delay. The end-users do not want to wait for the selection screen of the second query. They want to be able to execute the queries simultaneously.
Our Basis group as tried adjusting some parameters and has implemented OSS note 853396, but the issue still exists.
Is it a BW issue or is it an issue with MS Internet Explorer?
Your input and suggestions are appreciated.
Thanks.

Hi.
I had a somewhat similar issue earlier when I tried closing BW Query windows, it would freeze and wouldn't close. I resolved the issue by turning off some BHO (Browser help Objects) in IE.It can be done using IE>Tools>Manage Add-Ons
Cheers
Anand

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Message was edited by: K Paton

1) I have upgraded to ios6 and the kindle app will open but crashes and disappears when I try to access a book?
Try rebooting your iPad, that should fix he issue. I that doesn't work, delete the app and re-download it. The Kindle books should all be in he Kindle cloud services and you can get them again. I have an iPad2 w/ Kindle app and it works just fine - no issues.
2) is there any way I can open more than one page at a time, as opening one at a time is hopeless?
Page as in a kindle book way? turn iPad to landscape position from portrait position. If, however, you mean open more than one application at a time, then no. And not hopeless, as it takes a bit of time to get used to, going from a desktop/laptop format to tablet format.
3) Is there any way you can replicate the right click function on word? As pasting and copying on the iPad is irritating to say the least!
It's actually fairly easy. Press down on the word, then you can expand by drawing your finger to cover word/sentence/paragraph/page, hit select or select all then it gives you the option to cut, copy, paste, define. If you want to use a word processing app on the iPad, Pages is a good application.
4) why can't my Samsung 11 phone connect to my iPad via Bluetooth? A they can't seem to 'see' each other? I may have turned a setting off when I was recently abroad and didn't want huge roaming charges.
It's the connection on your phone. Samsung Galaxy SII? Android software? What you have to do is go to the phone's settings and connect via wireless, not Bluetooth. Go to System Settings (on phone) and under Wireless and Networks click 'more' and go to the Tethering and Portable Hotspot option. Set up your mobile wifi hotspot, name it though it will probably come up with 'AndroidAP', choose a WPA2 security level and put in a password. Go back to previous screen and turn on 'Portable Wi-Fi Hotspot' box. Then on your iPad in the Settings - Wi-Fi section, it should then recognize your phone for tethering. If it's a Windows Phone 7, I don't know the layout of that software, but presumeably similar.
5) Why do the submit buttons on some websites not work and how can I get them to? I never have a problem with windows, but it is often a problem with the iPad.
Sometimes the issue is with the website design, not all websites are optimized for mobile devices - not just iPad but also Android devices. It happens. They're getting there, but occasionally the page might need a refresh.
6) I have several websites which I have built and usually upgrade on the windows desktop, usually through Internet explorer, but I can't access the sites properly on the iPad (I can see them but can't alter them) and when sending emails through the websites they won't show the page and I can't navigate the page (the size of the email page is bigger than the iPad screen, but I can't either shrink the page to size or move the page around as you normally would on the pad, any ideas?
It depends on what you use to build the websites on the computer. Recommend a free program on the computer called CoffeeCup Free HTML Editor. I don't recommend using IE period; Firefox or Chrome are my choices on Windows machines. I have two websites that I manage, both using this program. I'm assuming that when you mean you can't access the sites on the iPad you mean to update them? Ostensible there are apps to let you do this. What format are the sites? Without seeing what exactly you mean and what you want to do, it's hard to explain.
As for seeing full page while emailing within a site, turn iPad to portrait mode, and try to finger-pinch touch the screen to see if that will bring the fuller page into view. Other option is opening a second tab with same website and just go between tabs to reference material.
7) finally, when roaming abroad recently, I had no problems using the wifi, but when trying to use the cellular data (using the roaming function) I could not get it to work? The ipad seemed to be connected to the network with no problems, but wouldn't actually update the emails? I tried turning it on and off, but that didn't make a difference. My kindle and mobile phone (both also on 3G ) worked great, it was just (as usual) the ipad playing up.
If you were outside the US or Canada, my guess is the problem lies within the SIM card in your iPad. If you were outside North America, there are different band levels - I'm guessing you have a SIM thats locked to a particular provider. Band level frequencies differ per country/continent, so a SIM card that will work in Canada/US will not likely work in UK/Europe/Asia/Australia, etc. you will be able to get your emails again when back on a wifi network. Mobile phone may have a different type SIM card (GSM/HSPA) from your iPad SIM. Also, check your email settings.
8) when wanting to alter part of a sentence, I can't always get the cursor in the right place? Sometimes it is simple the wrong line, but often it will only go at the end or start of a word and not where I want it. Is there any way of making it more exact? Again I never have a problem with moving the cursor on windows, either by mouse or on the touch screen function on windows 7. Any ideas? As after pressing the screen multiple times I just want to throw it out of the window!
Moving the cursor on a sentence is a matter of putting your finger on the screen where you want it. It's exceptionally easy to do. I'm using the Notes app to write this whole segment and I just need to put my finger where I want to change things and presto it's ready for me to change where I want it.
Here's a solution: sell your iPad (after you wipe your data off it) to someone who will appreciate it, and put your money towards the Windows Surface Tablet out later this year/early next year, where you can (reportedly) connect a mouse to it. It will have some of the Windows 7/8 functionality that you're more familiar with, or get a netbook.
- Ceridwyn2

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