Web Cam will not work

I recovered and reinstalled all software but the Webcam will not operate.
There is not Camera listed in the Imaging devices
but under sound, video and gaming there is the Cyberlink webcam virtual driver listed.
I did a hard reset by removing the battery and holding down the power button and had it check for new hardware but nothing was found.
The Cyberlink YouCam SW states that no webcam detected.

stevelap wrote:
I recovered and reinstalled all software but the Webcam will not operate.
There is not Camera listed in the Imaging devices
but under sound, video and gaming there is the Cyberlink webcam virtual driver listed.
I did a hard reset by removing the battery and holding down the power button and had it check for new hardware but nothing was found.
The Cyberlink YouCam SW states that no webcam detected.
This sounds like the webcam is dead or now working anymore...install skype and test that will tell you if it detect the webcam or not.
I am a Volunteer to help others on here-not a HP employee.
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Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

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Hp TrueVision HD web cam does not work. The light will come on but no image appears in the window.

Hi.
I have an HP Pavilion dv7 6178us Entertainment PC I just bought it last week. My operating system is Windows 7 Home Premium Service Pack 1 64 bits.
The problem I have is that yesterday I install Skype in the computer and realized that the HP TrueVision HD web cam does not work. The light right next to the web cam will light up but no image will appear on the screen.
I have checked the software that I have in the computer for the webcam and the program is CyberLink YouCam BE version 3.5.
But the web cam does not work. The light right next to it will turn on when I activate Cyberlink, Skype or Messenger but no actual image will come out in computer screen. The computer is fully updated BIOS, Windows 7 and HP.
But the web cam is not working. Could you help me fix this problem?
Best regards:
JEIO71

I have a pavilion dv6 notepad. it's about a year old.
about a month ago internal webcam truevision hd stop working.
Called hp tech. they sent a box for me to ship the laptop.
they hp tech attempted to correct the problem via internet
did not work.
wanted me to do a restore to factory setting i stopped him there.
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running windows 7, fully updated.
I found many comments on the web about the webcam connector disconnecting.
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Is it possible it's a hardware problem, ie webcam is burned out.
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Hello Manishshakya,
I see that you are having problems with the webcam on your computer. The unit you have is a HP commercial unit.
I would suggest posting your problem in the HP Commercial Forum as well. There are more users with the computer you have on this board and it is specific to your computer.
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If your warranty has not yet run out get it serviced, now! All of the comments seem to indicate that it is the motherboard>

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Moderator note; subject edited

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Web Cam will not work

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