Web camera initialization error

I have a toshiba L650 model psk2cu-13r02c laptop.  I am getting the message "Web camera initialization failed.  Please check camera device and restart camera or application.  I have gone to the device manager and disable the device and restart the computer.  This did not solve the issue.  I have down loaded the drive tc30049700n.exe for the web camera and run this rebooted and I am still getting this error message.  Does anyone have any ideas on how I can get my web camera to work?

If you did a Toshiba Recovery to your unit's out-of-the-box settings, and you still have no webcam appearing in Device Manager, it's safe to assume it's failed. Turn your laptop over, from the Toshiba label on the bottom, carefully copy down  your serial number.
Call customer support:
Customer Support in the United States
Computers: (800) 457-7777 (toll-free) or (949) 859-4273
You will get a Toshiba Tier 1 support 'tech'. This will in fact be some call center in the Philippines or India with a guy following a database of questions & instructions. He will probably try to get you to run the Toshiba Recovery again. Stick to your guns. Flatly refuse. Politely but strongly tell him you just did a Toshiba Recovery to the factory default out-of-the-box settings and you're not doing another. Request a warranty service number authorization.
Depending where you live, you can take it to a Toshiba ASP, or send it in for depot service. If you can, I'd try the ASP method if I was you.
Locate a Service Center
Good luck.
Mike

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