WEB CRM INSTALLATION

Dear all,
I am new at SAP Web CRM. I as wondering if any of you would be so kind to give an estimate of how long a standard Web CRM installation may take.
I thank you in advance for your support on this matter.
Gus

Depends on if there is any custom development and what portions of the Web CRM product you are planning on using (prospecting, campaigns may take longer) but a base installation and synchronization should only take about a day. (Business One implementation should be completed prior to installing Web CRM)

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Windows Server 2008 (TS) and Lync Web App installation failure

Hey folks,
I've run into a little big problem due the Lync Web App installation via mstsc on a stand alone Terminal Server 2008 SP2 64 Bit. When I tried to install the Lync Web App Plugin via
mstsc and standard user I get the message:
"The system administrator has
set up a policy that the installation
prevents"
Till that it's just fine.
The next thing I did is to disable the UAC and DEP, but same problem as above. I also tried to extract the install EXE for the MSI packages to allow the installation. But did not work.
After I searched the internet for an answer relating to this problem I've had to create or change a RegEdit entry. So I switched to the registry to:
HKEY_Local_Machine\Software\Policies\Microsoft\Windows\Installer
and created a DWORD entry DisableMSI and set it to 0. Then I tried the installation of Lync Web App Plugin via
mstsc and standard user again and this message appeared:
"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755"
Now the curious thing is, that when I am logged on locally, the standard user is able to install the Lync Web App Plugin. And it works fine. After the installation is complete I can switch to mstsc again and it works.
The only thing what doesn't work is to install Lync Web App Plugin via mstsc into the user profile.
Any suggestions?

Before you install the application, change your user mode to installation mode.
You can run the following command with Prompt Command:
Change user /install
After the application is installed, change back to execution mode, you can do so by running the following command:
Change User /Execute
Lisa Zheng
TechNet Community Support

Change language in WEB CRM UI

Hi All,
is there a way to change language in UI (web browser level) of WEB Crm? (even thorugh an SDK)?
Best Regards,
Vangelis Kanellopoulos
Edited by: Vangelis Kanellopoulos on Oct 5, 2009 12:55 PM

Yes you can. Just select the section that you are trying to change from the Namespace drop down and click the finder. This should give you a list of all of the different strings and their correpsonding translation. You can then change the translation and save your changes.

Confirming web gate installation in OAM 10.1.4.3

I have installed webgate "Oracle_Access_Manager10_1_4_2_5_Win32_ISAPI_WebGate.exe" (here IIS is the web server),in OAM 10.1.4.3.In the "Access system configuration, i have created a host identifier,created an instance of Access gate then installed the web gate 10.1.4.2.5.OAM installation guide says, to confirm the web gate installation go to the URL "http(s)://hostname:port/access/oblix/apps/webgate/bin/webgate.dll?progid=1", but when i hit this URL, is asks me to enter the username and password credentials (Oracle access and Identity Basic over LDAP login prompt). After entering the credntials, it should take me to the web gate diagnostics page, but the web page says "Page cannot be found".HTTP Error 404, file or directory not found IIS.Here is what the event log warning says:
Event Type:     Warning
Event Source:     Access Server SDK
Event Category:     None
Event ID:     520
Date:          9/28/2011
Time:          12:50:18 PM
User:          N/A
Computer:     SYM-2K3-148-110
Description:
The description for Event ID ( 520 ) in Source ( Access Server SDK ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Logging engine is already configured..
So, how can we overcome this and confirm the web gate installation

The oblix.log file which is under "<webgate_install_dir>/access/oblix/logs" say,
2011/09/28@06:48:40.031000     308     180     INIT     ERROR     0x000003B6     base\oblistrwutil.cpp:192     "Could not read file"     filename^C:\OAM_WebGate\NetPoint\Webgate\access//oblix/apps/common/bin/globalparams.xml
2011/09/28@06:48:40.031000     308     180     INIT     ERROR     0x000003B6     base\oblistrwutil.cpp:192     "Could not read file"     filename^C:\OAM_WebGate\NetPoint\Webgate\access//oblix/config/oblog_config.xml
2011/09/28@06:48:40.046000     308     180     INIT     ERROR     0x000003B6     base\oblistrwutil.cpp:192     "Could not read file"     filename^C:\OAM_WebGate\NetPoint\Webgate\access//oblix/lang/en-us/netlibmsg.xml
Any ideas on this would be really helpful to me

MBAM 2.5 Web App Installation Failed

MBAM 2.5 with SQL 2014 all-in-one Windows 2012 R2 Hyper-V VM.
Compliance & Recovery DB installation done.
When try to install Web App, I'm using the same domain account when create above 2 DB (read-write permission), but the installation failed with below error.
Unexpected Configurator error.
Description:
Exception thrown from feature provider.
Exception:
System.DirectoryServices.DirectoryServicesCOMException (0x8007052E): The user name or password is incorrect.
   at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
   at System.DirectoryServices.DirectoryEntry.Bind()
   at System.DirectoryServices.DirectoryEntry.get_AdsObject()
   at System.DirectoryServices.DirectorySearcher.FindAll(Boolean findMoreThanOne)
   at Microsoft.Mbam.Setup.Common.ActiveDirectory.DomainSearcher.FindAll()
   at Microsoft.Mbam.Setup.Common.WebAdministration.SpnInfo.LoadSpnInfo(String spn, IDomainSearcher searcher, IActiveDirectoryHelper adHelper)
   at Microsoft.Mbam.Setup.Common.WebAdministration.SpnInstaller.CheckSpnReadyStatus()
   at Microsoft.Mbam.Setup.Common.ActionItemQueue.Run()
   at Microsoft.Mbam.Setup.WebAdministration.WebProviderBase`1.CheckPrereqs(IProgress`1 progress, CancellationToken cancellationToken, T configuration)
   at Microsoft.Mbam.Setup.Common.FeatureProviderBase`1.<>c__DisplayClass34`1.<InvokeAsync>b__33()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Mbam.Setup.Common.FeatureProviderBase`1.<InvokeAsync>d__36`1.MoveNext()
Jason

found my problem. a typo when I create SQL DB, I named it "Complianc", but I specify it as "Compliance" in web app installation wizard. the error logs miss leading me keep troubleshooting the kerberos
thanks all for the support.
Jason

CS3 Web Standard Installation Nightmare

I just had to purchase a new computer (my old one was dying) and I've had nothing but NIGHTMARES trying to install just about anything. I just finished spending THREE HOURS installing Acrobat Pro and and am now trying to install Adobe CS3 Web Edition with absolutely no success. I am able to get to the Adobe Creative Suite 3 Web Standard Installer but almost as soon as I click on the "Next" key to install the software, the CS Installer comes to a grinding halt, the program hangs and refuses to respond - no error messages of anything else that might be useful. What is the problem? I REALLY need to get CS3 Web Standard on my machine ASAP.
Thanks for your help.

Which OS?
What are your computer specs?
Are you installing from a DVD or a downloaded file?
Regards
John Waller

Whether Web Platform Installer 5.0 can be installed in production SharePoint 2010 mysites machine

Dear all,
I have sharepoint 2010 and VisualStudio 2010SP1 in my production machine. mysites is running in this box.
My doubt is; I am trying to open a project which was created in VS 2012 - which was saved to framework 4.0. When i am trying to open it - it is asking me to install web platform installer 5.0. It also tells me that it will install IIS7.5 express and use
that instead of the default asp.net details.
I have Windows Server 2008 R2 Standard IIS(version 7.5.7600.16385)
is it safe to install web plaform installer 5.0
any inputs are welcome.
thanks
Sathya

Hi Sathya,
It doesnot matter whether your server installs web platform installer 5.0 or not. The point is that after istalling the web platform installer 5.0, it will "upgrade" your IIS to 7.5 express automatically. But it should not upgrade as your
IIS version is 7.5 .
For your issue, please edit your project as below:
Step 1
Open solution file (.sln) in a text editor and change
Microsoft Visual Studio Solution File, Format Version 12.00
to
Microsoft Visual Studio Solution File, Format Version 11.00
Step 2
Open application configuration file (App.config) in a text editor and change
sku=".NETFramework,Version=v4.5"
to
sku=".NETFramework,Version=v4.0"
Step 3
Open project file (for C# language .csproj) in a text editor and change
<TargetFrameworkVersion>v4.5</TargetFrameworkVersion>
to
<TargetFrameworkVersion>v4.0</TargetFrameworkVersion>
Reference:http://stackoverflow.com/questions/15405108/visual-studio-2012-project-wont-open-in-2010
Thanks,
Eric
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Eric Tao
TechNet Community Support

7.20 SAP Web AS installation on (32 Bit, 2 GB) Windows OS

Hi ALL,
I need 7.20 SAP Web AS installation on (32 Bit, 2 GB) Windows OS.(java Server)
I am new to this Server Installation. This would be my first Server Installalation.
Kindly share any installation guide available for 720 landscape installalation. I need a bit detailed doc.
Also do let me know if 32Bit, 2 GB is enough?
Waiting for reply
Regards,
Archana

Hi Archana,
Check the Dowload link:
http://www.sdn.sap.com/irj/scn/downloads?rid=/library/uuid/a0a6bd7b-3dfc-2c10-eb95-aae0f777d4ab
Refer to blog for procedure. Although the procedure is for NW 7.3 installation the procedure is similar and the downloads are already available from above link.
http://tknight.org/sdn/show/25031
2GB should be enough even though 3GB is recommended.
Regards,
Srikishan

Can users display only own documents in Web CRM?

Hello
is it possible to have a limitation for users in diplaying documents (sales order, quotes, tickets, and so on) in web CRM?
Each user can access to own documents with a super user able to display all.
We are in the situation where sales reps do have to displays only own orders, while the Sales Manager can display all.
Thanks
Paolo

As a default, users with the Sales Rep Role will only see their own assigned customers and assigned customer documents in the Sales View. However, they could still search for customers assigned to other reps in any of the search fields.
If you wanted to go further than that you could create a custom role that keeps them from accessing pages or components that allow searching but I doubt you could disable them all without seriously affecting some pages and functions (like searching for a customer's name and contact when creating an activity).
I suspect it would take some custom work to truly isolate every rep and his/her customers and documents from every other rep in every situation.

Widget Foundation: URL for Web Start installation seems to be invalid

Hi,
the URL from the Widget Foundation installation document for the JAVA Web Start installation (http://nvpal168.pal.sap.corp:1080/wfws/foundationWS.jnlp)
can not be resolved. Is the server actually running ? Maybe it is a wrong URL ?
Any help is appreciated
Marcus

Hi Marcus,
Though I have no idea of the internal site, I'll help you install the SAP Widget Foundation on your system.
1) Pls download the Widget Foundation from the downloads section on SDN : https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/webcontent/uuid/d026c9ae-ab33-2a10-70be-dafcd3fc9a82 [original link is broken] [original link is broken].
2) Make sure you have Java 1.6 and above installed on your machine.
3) Extract the Zip file that you downloaded in Step 1. You will find a <b>SAPWidgetFoundation.jar</b> file in it.
4) On the command prompt type <b>java -jar SAPWidgetFoundation.jar</b> and the installer will launch.
Have fun !

Database Web Service Installation

Hi All,
Using Oracle 10g. Trying for Oracle Web Service Installation(Database Web Service).
Looking to implement 'Database Call-In' approach with 'Exposing a SQL Query or DML Statement as a Web Service' option.
Gone through the Web Services Developer's Guide, but unable to grasp complete process from it.
Can anyone help me in sharing, the complete requirements/Prerequisites that i should have for implementing this web service??
Also how can i confirm whether my app server has OC4J JAX-RPC processing servlet, WebServicesAssembler in it??
Dont have much clue regd this implementation. Want to know,learn more for doing this. Please let me know if any other info req for
answering my questions.
Thanks,
Sandeep

very helpful Rene..
Sharing one which was found from Web Services Developer's Guide..
http://download.oracle.com/docs/cd/B31017_01/web.1013/b28974/gettingstart.htm#BABHFFEG
any other method available to develop Web service from SQL Query rather than using PL/SQL package??

Multiple SQL instance's in Web Platform installer

Hi Team,
Why it is not possible to install multiple instance's in Microsoft Web Platform Installer?
Or any options to customize the SQL Instance name during the installation through Web platform installer?
Kind Regards,
Arun

Hi Arun,
Microsoft Web Platform Installer runs a basic default installation, when you install SQL Server through Web Platform Installer, it uses default configuration values in installing process , including using the default instance name ’SQLExpress’. If you want
to change the SQL Server instance name or install additional SQL Server instances on your computer, you will need to perform a custom installation, then you can obtain SQL Server Express from the
Microsoft Download Center. For more details, please review this blog:
How should I Install SQL Server 2008.
In addition, if you have other questions about Web Platform Installer. I suggest you post the question in the Web Platform Installer forums at
http://forums.iis.net/1155.aspx/1?Web+Platform+Installer . It is appropriate and more experts will assist you.
Thanks,
Lydia Zhang

SAP B1 Web CRM user

Hi, Please could anyone assist me.
i know that you can use a B1 Web CRM user to create and run promotional e-mail campaigns.
What i would like to know is:
If you send out an e-mail campaign with a link, can you track it when people click on the link?
If yes how would the process work.
Any help will be appreciated.
Thanks

Yes, you can track clicks on links in a campaign.
In Admin>Marketing>Campaigns, click on the right-most icon against the relevant campaign to display the Campaign Report.
The Report analyses the number of Sends Clicks Opens and Bounces and the details of each number reported is also available as a hyperlink.
If you click on the 'Clicks' lypelinklink , the details of which user clicked which link are displayed.
This data is stored in the ContactLogs table in the back-end Webtools database with a logtype of 'link'. The subject field holds the actual URL of the link
Hope this helps.
Geoff

Where can i download the WEB ADI installer? Please help

Where can i download the WEB ADI installer? Please help

Hi
Please follow the below steps.
Add Responsibility to the user
System Admin -->Security --> User --> Define
Assign ‘Desktop Integration Manager’ and 'Desktop Integration' responsibility to your user. This responsibility has the menu ‘Desktop Integration Manager Menu’ and 'Desktop Integration Menu' associated with it.
Set Profile Option
System Admin --> Profile --> System
Set profile option ‘BNE Allow No Security Rule’ to ‘Yes’ at site level.
Enable Macros for Excel 2007
Enable macros for Microsoft Excel.
if you are able to follow above steps then u can create integrators.
Thanks
Manoj

Web CRM Contact management

Does WEB CRM provide a facility for manually creating, grouping, and maintaining organisational contacts/ individuals, and within company hierarchies?
Can contacts may belong to various properties? (such as in B1)

Hi Lisa,
You can add users to a contact list using a filtered search on the users form under bulk operations. This should get you most of what you need.

WEB CRM INSTALLATION

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