Web Expenses workflow sending email problem

Hi
We have seeded web expenses work flow to submit expense reports.
When a person submits expense report to his manager/supervisor,the manager is getting notification but not getting an email.
So Could anyone please tell me what the issue can be.
Thanks,
R

Hi,
Please mention the application release and the OS.
Can you find any errors in the workflow log file?
Please go through the steps in (Note: 753845.1 - How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer Issues) to verify your configuration.
Regards,
Hussein

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          lo_send_request    TYPE REF TO cl_bcs VALUE IS INITIAL,
          lo_sender          TYPE REF TO if_sender_bcs VALUE IS INITIAL,
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          lw_att_content_text TYPE soli.
    DATA: lv_result         TYPE string,
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                              RECEIVING
                                  result = lv_result ).
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Regards
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