Web Galleries opens erratic

I made a flash gallery that is 8 pages with 12 images on each page. It all works great when it loads. However , there is a problem with it loading that doesn't follow any pattern. Some visitors to the site report that it takes forever to load. Others report no problem and some say it never loaded. Can anyone shed some light on this subject for me.
Thanks
Joe

Welcome to the tortured world of a software developer!
Every computer in the world is different. They all have owners with differing levels of expertise (or lack thereof). Some are current with all patches and updates, some have never been updated. Some run very old software, and some very old hardware.
When dealing with so many unknowns, the only real answer is, to tell them to make sure they have their operating system and drivers up to date. Then, to make sure they have the latest Flash installed.
There are really many, many people that always close any prompts about new software versions, or updates available because it takes too much time to do it, or they do not understand.
Sorry for not being too helpful, but I felt had to get up on my box for a moment.
Steve

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