Web gallery upload problem - the server switched to FTPS and now Bridge CS6 won't recognize it.

I use Bridge CS6 on a Mac to create & upload web galleries directly to my website. My web server just changed and they no longer support FTP, only FTPS. When I try to upload a web gallery now, Bridge gives me the message that my username/password is incorrect. I have tested the server and can connect via Fetch so I know that it's possible to connect to the server. Is there anywhere in Bridge that allows you to change the FTP settings to allow it to recognize the FTPS? I cannot seem to find any information, I feel like there should be a simple fix and I'm probably overlooking it. Any help would be greatly appreciated!!

Fondation RetroActif wrote:
I Have a Master collection license. Is there a possibility to install Bridge separately ? There is no option to install it separately during the install process :-/
Bridge is not a seperate program. It is part of Photoshop. That is why some users have to launch Bridge the first time from PS to make it work.
Not familliar with the Suite, but if there are other applications where you can launch Bridge from the program try it.
Also, make sure you have uninstalled any Adobe trials that may cause a conflict with permissions.

Similar Messages

HT5137 I made a purchase with my debit card on The Simpson Tapped out game, And now my game won't open. It just kicks me out every time I click on it. How do I fix this problem with out deleting my app?

I made a purchase with my debit card on The Simpson Tapped out game, And now my game won't open. It just kicks me out every time I click on it. How do I fix this problem with out deleting my app?

Personally, I would never use a debit card online, for security reasons. If your card gets hacked its your money that is stolen. At least with a credit card it is the card providers money that is stolen.
Anyway, I would delete the app and re-install. If you paid for the app in the first place you will be able to re-install free of charge. Also, the app should allow the in-app purchase to happen again as it should recognise that you have already purchased it previously.
Finally, it might be that the 3G doesnt have as much ram as more recent models of iphone and you may have applications running in the background that are preventing the app to function with the in-app purchase unless you shut down any apps eating all you memory that are running in the background. Shut-down these apps (and the simpson tap out app) by exiting to your home screen and double-tapping the home button to show what apps are running in the background. press and hold any of the open apps until it starts shaking. close all the apps down. exit then re-launch the app.
good luck.

I downloaded the newest version of iTunes and now my iPhone won't work. What should I do?

I downloaded the latest version of iTunes and now my iPhone won't work properly. What should I do to try to fix this? Should I uninstall the new version and if I do, what version should I install. I am using Windows 7 and iPhone 4S.

Welcome to Apple Support Communities
They are different problems because I doubt that iTunes has been able to modify Mail, that has nothing to do with iTunes.
As you are running 10.7.4, download and install OS X 10.7.5, the most recent Lion version > http://support.apple.com/kb/dl1582 After installing the update, you should be able to run Mail

I changed batteries in my Apple track pad and now my iMac won't recognize the UBS keyboard

I changed batteries in my Apple track pad and now my iMac won't recognize the USB keyboard

Please read and use Bluetooth: How to set up your Apple Wireless Mouse or Magic Trackpad

Just updated to the latest version of itunes and now my iphone won't sync with my email or calender because the apple mobile device is not started. Anyone know any way roudn this - Apple wish to charge me to fix this. not impressed

just updated to the latest version of itunes and now my iphone won't sync with my email or calender because the apple mobile device is not started. Anyone know any way roudn this - Apple wish to charge me to fix this. not impressed

It is working now. I no longer get the message about the item not being available in the US and I can access the store.

Harddrive was replaced and now my computer won't recognize the IPOD

I recently had the hardrive replaced and now I can't seem to get it to charge, my itunes to recognize the ipod. I have tried several times restore and update. All I get is error messages "install wizard could not be completed" and "error in update manager". One thing...I have the IPOD with the color display and when I got it back and plugged it in (it worked long enough to download my music, but the display was in black and white. When I do get something on the screen it is a file with an exclaimation point and the www.apple.com/support/ipod website. HELP!!!!!

Hi,
A colour iPod without a workable system files, will display in play and white. I suggest that you should do a format first, before the Restore.
Please read the following for some suggestions
Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

I updated to the newest version of FIREFOX and now my NETFLIX won't play, YOUTUBE videos will not play. I was one of the people that donated to you this year.

Hello Mozilla/FIREFOX I just updated to your latest version and now my NETFLIX nor my YOUTUBE plays anymore. I just get a black space without any volume or play symbols - this isn't working for me. I donated to your organization as I am a supporter but you'll need to honor your side of the street. What are you guys doing to fix this and by when will it be resolved?

Hello,
The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.
'''''Note:''' When you use this feature, you will lose any extensions, toolbar customizations, and some preferences.'' See the [[Refresh Firefox - reset add-ons and settings]] article for more information.
To Refresh Firefox:
# Open the Troubleshooting Information page using one of these methods:
#*Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''. A new tab containing your troubleshooting information should open.
#*If you're unable to access the Help menu, type '''about:support''' in your address bar to bring up the Troubleshooting Information page.
#At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
#Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
#Click Finish and Firefox will reopen.
Did this fix the problem? Please report back to us!
Thank you.

I just updated to Mountain Lion and now time machine won't recognize my backups from before the update.

I updated from Snow Leopard OS X 10.6.8 to Mountain Lion OS X 10.8.2 on my MacBook Pro
I used disk utility to restore my external hardrive because I read somewhere that that would fix the problem.
It did fix the problem but only temporarily. I was able to view my backups from Snow Leopard, but as soon as I tried to backup again, time machine was stuck
"preparing to backup" for 5 hours and when I quit the prepare I could no longer access my previous backups.

So what happens if you go to System Preferences > Security & Privacy > General? Are you able to go there at all? If you are able to go there, can you unlock the preferences using the lock in the lower left and your login name and password?
If you are able to do this, can you change the "Allow applications downloaded from:" to Anywhere?
Best of luck.

I downloaded the latest version of iTunes, and now my mail won't open. It displays this message now-You have Mail version 5.3 (1283/1278). It can't be used on Mac OS X Version 10.7.4 (Build 11E53). For more information, click the Help button. Strange.

STRANGE, RIGHT?

Welcome to Apple Support Communities
They are different problems because I doubt that iTunes has been able to modify Mail, that has nothing to do with iTunes.
As you are running 10.7.4, download and install OS X 10.7.5, the most recent Lion version > http://support.apple.com/kb/dl1582 After installing the update, you should be able to run Mail

I downloaded the newest version of iMovies, and now my camcorder won't import video. What can I do to correct this? Is there any way to go back to an older version of iMovies?

My camcorder is incompatible with the newest version of iMovies. What can I do to make it compatible again?

You should still have the old version in your App Folder.
I have iMovie HD 6, iMovie 9, plus iMovie 10 and all run just fine in Mavericks.

I have a problem with two PDF's when trying to open them through a link on a web page. The two PDF's open fine with Adobe on my own PC and on the server I have copied it to but when they are opened through a link on a web page (pointing to the server wher

I have a problem with two PDF's when trying to open them through a link on a web page. The two PDF's open fine with Adobe on my own PC and on the server I have copied it to but when they are opened through a link on a web page (pointing to the server where the PDFs open fine) I get an error 'There was an error processing a page. Invalid function resource' The other one just doesn't open at all. Can anyone help with this please?

Hello,
Are the pdf linked correctly in the website? Is this a public website? If yes, please post the link here.
~Deepak

When the image is uploaded on the server and it is displayed on the web pag

Dear frenz,
How the image is uploaded on the server which is at the specifiecd URL and it is displayed on the web page?
Regards,
Jasmeen

it is as simple as doing with a java program .Just place the image file inside your webapps folder and the rest will be done by webserver.

Web Gallery upload

I enabled the setting "Allow visitors to upload photos" on my Web Gallery to test this feature. When I navigate to the site, I can access the Upload button and everything seems fine on the browser end. The files get "uploaded", but when I return to the Web Gallery or iPhoto, the photos do not arrive.
I've also tested the add by email feature, and that works just great.
Anyone have answers or similar problems?

imnotjesus:
Click on the icon at the right of the album's name to force updating the gallery.
Do you Twango?
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've written an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 08 libraries. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

Page that is uploaded to the server looks different from the preview in Dreamweaver browser

Hi, I have a couple of questions. Does anyone happen to know why my homepage looks different in Dreamweaver when I preview in browser then it does when I upload the page onto the server? http://www.iewaterkeeper.org/ I see a join our mailing list button is intact when I preview in browser but is no where to be found when I view the uploaded page from the server. Other weird things have been going on with Dreamweaver today like I wasn't able to absolute position a div tag in it's intended place and all the typography on my homepage looks very blurry in Dreamweaver but looks clearer when it's uploaded to the server. Does anyone know what's going on? Any help would be greatly appreciated. .... Could it be a virus?

That's so weird because I'm looking at the code in Dreamweaver and line 181 has a closing </body>.   Here's the code straight from Dreamweaver:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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Web Gallery uploads not updating iPhoto?

Okay, maybe I'm mistaken, but I thought that when people upload photos to my web gallery, iPhoto then downloads those photos into its own copy of the web gallery the next time it is run.
I have a web gallery that started out with 79 photos. A friend of mine uploaded 37 photos, bringing the total to 116. Unfortunately, the only place this is confirmed is in the title of the web gallery when viewed on the web. It says (116) right after the title. The number of actual pictures displayed on the site is still 79.
Curiously, after updating the web gallery on iPhoto, the number increased to 80 from 79, but the web site still shows only 79 photos.
Any ideas? Do I have the concept of web galleries wrong?

In my case, web gallery albums to which people have tried to upload pics show in parens double the number I've uploaded via iPhoto, but none of their photos show up. I, and my friends have conducted many tests now and it seems no photos larger than 380K will upload from the web. No error messages, the little green arrow appears as if everything worked fine, but no pics show up.
I've provided feedback and emailed support and tried phone support - no glory - ah well, maybe an update is in the works - would really like to hype that feature.

Web gallery upload problem - the server switched to FTPS and now Bridge CS6 won't recognize it.

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