Web help: Implementing context sensitivity in a portlet?

We are devleoping serveral 'portlets' that will run
in a portal, and I'm creating Web help for the Help system, but I'm
not sure what to tell the developers to do to link the particular
pages to the Help button on the individual portlets. Is there a way
for them to implement that differs from web applications or Windows
programs? I've perused some conceptual directions, but am looking
for someone who has actually made this work in real life.

There's a couple of topics on my site about calling webhelp
that should help you.
You puzzle me a little by saying "Is there a way for them to
implement that differs from web applications or Windows programs? "
The portal is effectively a web application.
To my mind the easiest way is for them to call your topics
using URL's with the format startpage.htm#path/target_topic.htm as
described in one of the topics. If your filenaming is clear they
should be able to work out what to link to. If not, draw up a
simple mapping document listing the developers forms and your
topics.
Hope that's clear.

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How to implement 'Context Sensitive Help' for Workforce Performance Build Tool.

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It will be great if you can share some links to the documents and screenshots.
Thanks,
Sanjiv Karmakar

Hi Sanjiv,
do you you mean expand the Help Menu => Pull Help or do you mean
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in case pull help please tell me exactly which system GUI or EP and version you are using.
many different scenarios are possible.
Tom
P.S. Please take care of the name is Workforce Performance Builder or maybe in-official WPB.
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The name in the title will help us to find your questions on time.

Converted WinHelp to HTML Help and context-sensitive topics aren't working.

Converted WinHelp to HTML Help and context-sensitive topics
aren't working. Anyone run across this?

I am a developer and we have big project that needs to be
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Context Sensitive authorization implement in 4.6C

Dear all,
Is there any way to implement context sensitive authorization in 4.6C? Something like P_ORGINCON object in the newer version.
I know the easiest way is to create two IDs for one user; one with each respective role/ structural authorization. Is there any other option?
Thank you for all your input.

Several years ago SAP were offering customers on release 4.6c the option of having the context sensitive solution retro fitted to their system. It involved someone from SAP remotely logging into the customer's system and installing the required objects.
I can't tell you what this cost, or even if they still do it, but you could check with your local SAP contact. It might be easier (and cheaper) to upgrade to ERP....
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How to provide link for the topics of Webhelp in the Context Sensitive Help in RH10 ?

I am using Robohelp 10 and currently working on Context Sensitive Help in which there is a need to create certain links for the topics that are present in Webhelp. My area of concern is that we can't use map id's since CS Help and Webhelp had already been created and it will be a mess for developers too since they had to relook their code. While generating output we don't give js files to our developers, we just give them folders and css file. Considering all these points, is there any way to provide a link for a topic of Help in Context Sensitive Help? Anyone, Please Help !

I'm not clear on what the question is. You seem to want CSH and to not use Map IDs. That leaves other methods to which Willam has already pointed you. Essentially it's Map IDs or URLs. So are you asking if there is a method that does not involve the developers? No as it is they who must create a link of some sort from a screen to a topic.
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We're changing the tools we use to generate JavaHelp from RoboHelp to WebWorks.
RoboHelp's output always includes a file named map.xml. WebWorks doesn't include this file.
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Stan Stansbury

There are a couple of posts about masterdata.xml that seem to indicate it's not a problem. See if either of these help.
Context Sensitive Help Question
MasterData.xml
For the 'main portal page' bit - maybe the developer wants to know the Start Page of the project, rather than the Default Topic? I'm not very familiar with CSH and webhelp, so I'm uncertain of the details the developer needs, but I wouldn't think you'd have to change anything as long as they have all the necessary details.
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RH10 - Context sensitive links to DUCC variable set

I'm using RH10 Webhelp and the project has four builds from a single source of topics. I am using DUCC for media type categories (radio, television, etc.). I've used build tags and user variables to provide specific information for each media type in one topic. The DUCC category selected determines which information the user sees.
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The application will know if the context is radio or television. Since the context sensitive Help URL opens the default DUCC category only, I need a way to include which category to open in the Help link URL.(Something similar to the # addition to indicate opening the window with the TOC pane open would be nice.)
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karen

Sorry but I believe you can only open the help to the default category. In the short term could you have a single topic category telling users to pick their category. Not ideal but better than where you are.
Longer term please follow this link.
http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
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@petergrainge

Context sensitive solution for Structural authorization

Dear all,
I would like to know whether new relationship, evaluation path and authorization profile has to be created for each role with context sensitive structural authorization ?
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Am i correct ?
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patrick cheung

Hi Chandra,
Thanks for your prompt reply !
This is for Context Sensitive solution, not the normal structural authorization:
Yes, if you add the authorization object P_ORGINCON in PFCG, you will notice that the field "Authorization Profile" has to be entered which tells the system WHICH ORG STRUCTURE does this authorization are refering to...
In table T77PR, instead of hardcoding the organization unit in the object ID field, we use Evaluation path to tell the system how to find the org structure for employees. Function RH_GET_MANAGER_ASSIGNMENT will return the org unit ID for the evaluation path.
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O B 002 Is line supervisor of * O
O A 011 Cost center asignmnt * K
O B 003 Incorporates * S
O B 012 Is managed by... * S
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(1)
Org Structure A
Maintain only infotype 7
(2)
Org Structure B
Maintain only infotype 14, 15
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We are creating online help/procedures using RoboHelp,
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6.0. ECC 6.0 has different backend coding than 4.6c that does not
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assistance would be greatly appreciated.

Welcome to the forum.
I can't help you on the coding side but is using a URL an
option? If it is, then see my site where I explain how to call
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Dear All,
Wondering if anyone implemented Context Sensitive based security in HR. That is using P_ORGINCON auth object instead of P_ORGIN for HR Master data.
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Thanks
Sarada

will this be a new implementation or an upgrade?
furthermore, determining whether or which issues you will encounter in the process of implementing context-sensitive authorizations mostly depends on the requirements your company has given you and your team.
initially, the organizational structure has to be in place. without an accurate structure you have no change of succeeding.

Setting up context sensitive help for WebHelp in web application.

Hi,
I'm working on a help system for a web application. It will include context sensitive help triggered by an icon on the screen, and the Topic will open in an iframe with a set size. The developer has already set up the iframe that pops up when the icons are clicked. He is giving me the ID for the screens with the help icons as a fully qualified java file name. I'm not sure what the correct process would be in RoboHelp to map the ID's to the topics.
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#define Topic_Name Java_File_Name
2. Do I then add the ID to the appropriate help Topic using Project Setup pod Context-Sensitive Help folder?
3. When I generate the layout I specify the map file I created above (.h extension)
3. If the developer already set up the iFrame size, is it correct that I don't need to create a custom window to set up the size? Is there a way to set it so two panes open? (I believe using the method above one pane opens with link to navigation pane)
Thanks in advance,
Joanne

Welcome to our community
See if the link below helps.
Click here to view
Cheers... Rick
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Is there a way to open context-sensitive help in a new window with RH10?

I'm linking my context sensitive help using the RoboHelp_CSH.js file to my web application.
The correct topic opens when I click the help link, but it opens in a pop-up window. This causes problems in Firefox and Chrome (which block pop-ups by default).
Is there anyway to force the context-sensitive help topics to open in a new window?
I've tried adding
<A HREF="javascript:RH_ShowHelp(0,'http:/myurl/index.htm', HH_HELP_CONTEXT, 100)" target="_blank">Help</A>
which opens an empty tab in Firefox with no content in it. And it doesn't work in Chrome either.
Has anyone else run into this? Any help is greatly appreciated.
Thanks,
Colleen

Hi and welcome to the forums.
Using the RoboHelp API, that is quite a bother. (Read: major pain)
Fortunately, there is a simple solution:
<a href="http://myurl/index.htm#<id=4>>newwnd=false" target="blank">Help<a/>
This link does exactly the same, only opens the help in a new browser window.
You may also be interested in my custom WebHelp API: http://www.wvanweelden.eu/blog/2012/08/03/custom-webhelp-apis
Greet,
Willam

Need help with a Context Sensitive Help project

Hey everyone,
I'm the RoboHelp administrator around here - I've done some
RoboHelp projects and created the procedures, stylesheets and
templates for our company's WebHelp, WinHelp 2000, and JavaHelp
projects, but now I'm sort of the consultant for the content
authoring team that creates the help systems. I think I need to
call in some help from the forum about a project I'm consulting on.
Here's the situation: A project team here thinks they want
field-level help to support a web-based application. I've told them
"That's fine, it's possible, just don't demand that the help author
create topics for EVERY field, even the obvious ones like "Name",
"Address", "Zip", etc, since there is very, very little value in
doing that." We already have a very old help system that is being
CONVERTED to WinHelp 2000 (from a "mocked-up" version of WinHelp)
that did just that - every field in every screen was a separate
topic, even if it wasn't useful. Every topic was essentially "This
information goes in this field". As a result, we abandoned creating
an Index, since we had about 27 entries for "Name", 13 for
"Address1", 15 for "Address2", etc.
Well, I just heard back yesterday that they totally ignored
my suggestion and they want to go ahead with the "all help for all
fields" idea. I still think I have a chance of convincing them to
choose context-sensitive topics wisely, if it can present my case
clearly and be persuasive. I just found John Daigle's article about
context sensitive help (
http://www.macromedia.com/devnet/robohelp/articles/context_help.html)
and I'm looking at it now (very well done, by the way - thanks
John!). It looks like, from first glance, that it might convince
that project team that "Whoa, this context-sensitive thing is more
than we bargained for", which is what I want them to think, since
they have very limited resources and a help author that is VERY new
to RoboHelp and WebHelp. I personally have never built a
context-sensitive help project with different windows, but I have
built several projects using conditional builds.
What does everyone think of this approach?
Thanks,
Jim

Here's a nice, convincing argument that I just thought of -
the only thing wrong with it is that I don't know if it's true or
not.
Does the end user's browser cache the .htm files for the help
topics that are grabbed from the server? If so, consolidating the
field definitions lessens the server traffic.
(Always get the server guys on your side - everywhere I've
worked, they wield a big stick!)
Also, I'm a big believer in functional help topics, but I
have compromised for some clients and included one-per-screen
conditional topics with the field labels. John, I wish I had known
about the map numbering trick back then - I would have loved to
give them F1 help.
Elisa

How to get context sensitive help in JSP Pages

Is it possible to display context sensitive help in JSP Pages when I press the tab key on the keyboard base on the key focus. I don�t want to use any applet or Swing components, because it�s a web page viewed on the browser
Thanks

Java code inside a JSP is interpreted on the server and the HTML produced by the server it is shown in the client browser. The JSP code can incorporate calls to the JavaHelp API if it is available to the server. Those calls can be used on the server side to map parts of the JSP to contents of a help set (HTML pages).
Given that, you can provide context sensitive help, but when it comes to view help information, you either can show HTML only (without TOC, index, etc.) or you'd need an applet.
Ulrich

Can I get context sensitive offline help for Adobe audition?

I've linked the CS6 Help PDF successfully to F1, but that's very clunky when you're trying to figure out an effect and the link that says "Shows help for this effect" is broken. I recall CS5 and 5.5 had context sensitive help. I know for sure Audition 3.0 does. I'm a US contractor that's forward deployed and an Internet connection is not something we can take for granted.

Charles,
Thanks for the reply. I've been to that site and have followed the instructions. What that gets you is a general help PDF document that opens when you push the F1 key. If you navigate around Audition CS6 there are various places where you'll see a small "I" in a circle. If you hover over it with your cursor, a balloon pops up saying "Get help for this..." and references the function you're in, for example an effect. If you're online and click on it, it opens the relevant web page on the Adobe support site. If you're not online, you get nothing. This is not the case in Audition 3.0 and if I recall right, 5.0 and 5.5 where you get context sensitive help for various effects and other functions stored with the program on your computer, like most programs from other vendors.
I think the basic problem is Adobe is so wedded to their "Creative Cloud" model that they're impairing their product. Aside from my own philosophical objections to cloud computing, Adobe is totally missing out on emerging markets and economies. I'm currently in Afghanistan working with locals on building the country's broadcast industry. There are a lot of talented people here that work in radio production and they all use Adobe Audition, but version 3.0 exclusively. Most can't afford CS6 and Adobe Audition CC is useless because of the pricing structure and the lack of reliable Internet. This is also true for other countries I've visited.
Sorry for the soapbox tirade, and thanks again for the reply. I think you've confirmed that the answer I'm looking for doesn't exist. If you can check and see if I'm wrong, I'd love to know that. I'm thinking of rolling back to Audition CS 5.0 or 5.5 and I'd rather not.
Regards,
Steve

Web help: Implementing context sensitivity in a portlet?

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