Web Intelligence Hangs When a Report is Cancelled

Web Intelligence hangs when a report is cancelled.  Has anyone else had this problem and how have you fixed it?  I have googled it and can find fixes for it on previous versions but can't find it on our current version.  We are on SAP BusinessObjects BI Platform 4.1 Support Pack 2 Version: 14.1.2.1121.

Hi,
I still recommend Patch2.x   , also the BICS correction is must-have in long term.
You need to save the BEx query in Designer with property "Allow external acess to Query"
Viewer preferences are set in BILaunchPad settings , not CMC
Java version can have impact - but anything in 1.6.0_x range is fine with IE 7 / 8
You also need to make sure your APS server (that contains the DSLBridge service) is running.
You also need to make sure that your user credentials in the BICS logon string have sufficient SAP Authorizations added to your Role, to be able to read the InfoArea nodes as seen in RSA1 in BW.
You also need to have a compatible BW version: 7.01 (EhP1) SP07 and above. (08 / 09 recommended)
Regards,
H

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