Web Intelligent Reporting Server not started

Hi Experts - I am using BO XI 3.1 with Sp - 2 and SAP BI 7.10.
When i run any webi report  the Status of Web Intelligent Reporting Server become - Initializing.
If i restarts the the SIA , Again the Webi Intelligent server got start , but as i run any webi query in webi rich client it stops working and the status in CCM become Initialising... and its never turn up green untill i again restarts the SIA.
Is this a bug in Sp -2 , I haven't apply ant fix pack beyond Sp-2.
Thanks
Ashwani

Hi
can you please activate the tracing of the webi processing server. Go to the CMC and under Servers->Web Intelligence Processing Server->Properties just add -trace xl in the command line argument and restart the server. Check the WebI log file created in the logging directory for error messages.
Regards,
Stratos
PS: Does your SIA run using the local system account (CCM->SIA->Properties->Logon On As)?

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