Web Monitor - Statistics available from

Hi
I'm trying to generate some user statistics via the Web Monitor, however it is only able to return statistics available from the 1st January 2014.  However the logs files go back to May 2012.
I've set the "Maximum Report Size" to the max allowed limit of 65535 and saved and reactivated the configuration but I'm still having the same issue.
Am i missing a trick somewhere?
Any help appreciated.

The log tells us NOTHING about why the stats arent working.
In the admin interface we get the following error mesage when trying to view the stats
Error
Failure obtaining statistics from Web Cache cache server: bad response code received.
Please check that the cache server is up and running.
BUT the cahce IS running and we can access pages and the "LOGS" DO show activity.
Any idea WHY the admin page won't display the statistics
Rob

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