Web Order Status

Hi Guys
I have an order on the Web Tools end that shows order status 'Pending' does anyone know what causes this status and how to resolve it.
I have checked the synchmanager and the order does not appear in there.
The account is not on hold
The user is active
There is nothing in the saved cart
Help????
Dominic

The only way I know of for orders to be missing from the queue is if while a synch is running you click refresh logs and you get an error like "could not access log file .. blah blah". When this happens it seems to kill the current synch step ... so if you are in the order step and get the error then the rest of the orders don't get a chance to synch. The killer is that when the overall synch finishes and cleans up the queue it deletes all orders that didn't fail ... including those that didn't synch.
I believe the latest version fixes this.
To check other missing orders run this query
Select * From OrderMaster where CartType = 'O' and (SynchId = '' OR SynchId = '0')
This will tell you orders in WebTools that haven't synched yet .. they may be in the queue now waiting to synch but if not then they are missing

Similar Messages

Order status pending

Hi,
I wanted to order Skype number from Sydney-Australia (Number: 0050060) so I selected a number & 3 months payment option (without entering credit card details) and then I came to know that if we get subsciption first then there is some discount on skype number.
So I first ordered subscription by entering creditcard details, Subscription order was delivered successfully. Then I returned to order skype number...but now its showing order status as pending. I tried again but this time radio button is on 1 month payment option and 3 months option is desabled. I ddin't proceed ahead. But now in my purchase histroy its showing another order with one month paymrnt option and its status as created.
No amount has got deducted from my skype credit or bank credit card and I have not received the number yet (order 1 with 3 months payment option: status: pending & order 2 with 1 month payment option status: created & at number its showing as reserved for 19 days).
Tried to contact customer support but unable to reach and send the details about problem. Continue support request button on skype website is disabled.
I want to get the number with discount for 3 months, so how can I make payment for it and get the number at the earliest? Experts Please help. Thanks.
Regards,
saurabhraste83

Hi, saurabhraste83, and welcome to the Community,
These are the types of issues which can be resolved only by Skype Customer Service. Please try using another web browser different from the one you tried to contact Customer Service with on your first attempts; many times, this simple suggestion works!
Kind regards,
Elaine
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I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?

I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?

I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?
There is no download as such. When you purchase QT 7 Pro, you are just purchasing a registration key that "unlocks" the QT 7 "Pro" editing features already built into the QT 7 Player but not activated without the key. Since you are listed as using the Lion OS, you need to check your "Applications > Utilities" folder to see if QT 7 is already installed there.
If it is, then you will need to open the app, open the "Registration..." window under the "QuickTime Player 7" Menu and enter the "Registered To:" and "Registration code:" entries to activate the "Pro" features. Be sure to follow the instructions found on the web page I will post below.
If it is not already installed in the "Applications > Utilities" folder, then you will have to first download and install the special QT 7 Player v7.6.6 software found on the download page which is linked to the web page containing both installation and registration instructions which is included below.
http://support.apple.com/kb/HT3678?viewlocale=en_US&locale=en_US

My order status

I need help from Apple but can´t find a e-mail to ask this question.
As i´m not in USA i can´t call the sales support either, so may be someone can help me.
My friend is in CA until November, 20 so i asked if she cloud bring an iphone 6 for me.
I placed an order which was expected to be delivered (date provided by Apple web site) by November 7-12.
The problem is, the order status continue in "Processing Item" and until today (November 10) did not change, whats wrong?
The product is suppoused to be delivered in 2 days tops and the order satus remains in processing??
Is it garanteed the product will be delivered in time, even with this satus?
Thanks for the help!
<Edited by Host>

What does your question have to do with Apple Pay? You need to call/contact the Apple Store.

Sale Order Status Report

Dear Expert.
I want Sales Order Status report as below mentioned format required quarry base report from Date to To Date.
Location-OrderSeries-OrderNo-CardCode-CardName-ItemCode-Item Descripotion-Inv.UOM-Order Qty-Allocated Qty-DeliverQty-Peniding Qty adn Pending Order Value.

Hi,
You can check this :
select t3.location as 'Location',t0.series as 'Order Series',
t0.docnum as 'Order No.',t0.cardcode as 'Business Partner Code',
t0.cardname as 'Business Partner Name', t1.itemcode as 'Item',
t1.dscription as 'Item Name', t2.invntryUom as 'Inventory UoM',t1.quantity as 'Order Qty',
t1.QtyToship as 'Allocated Qty- Qty to Ship', t1.delivrdQty as 'Delivered Qty',
t1.OrderedQty as 'Ordered Qty', t1.openCreQty as 'Pending Qty',
t1.Opensum as 'Pending Order Row Value'
from ORDR t0 inner join RDR1 t1 on t1.docentry = t0.docentry
inner join OITM t2 on t2.itemcode = t1.itemcode
inner join OLCT t3 on t3.code = t1.loccode
where t0.docdate >= '2011.01.01' and t0.docdate <= '2011.12.31'
Hope it helps.
Kind Regards,
Jitin
SAP Business One Forum Team

Sale Order Status Change after delivery of materials from projects

have ETO sccenario which consists of all modules such as SD,PS.PP etc. Materials will be procured from external vendors & manufactured inhouse through project systems. After delivery of materials from project systems, billing & invoicing will be done at sales level.
On delivery of materials from projects, sale order status remain open. Request you to look into the matter & suggest about status change of sale order after delivery / billing.
Regards,
Ranjan

Hi,
In sale order, WBSE is assigned. Delivery of materials are through cns0. then subsequently picking / packing / billing will happen at sales level. Billing is of delivery related. Please suggest to fix the issue.
Thanks & Regards,
Biplab Ranjan

Sale Order Status after dellivery of materials from Projects

Hi,
I have ETO sccenario which consists of all modules such as SD,PS.PP etc. Materials will be procured from external vendors & manufactured inhouse through project systems. After delivery of materials from project systems, billing & invoicing will be done at sales level.
On delivery of materials from projects, sale order status remain open. Request you to look into the matter & suggest about status change of sale order after delivery / billing.
Thank you in advance.
Regards,
Ranjan

Hi,
In sale order, WBSE is assigned. Delivery of materials are through cns0. then subsequently picking / packing / billing will happen at sales level. Billing is of delivery related. Please suggest to fix the issue.
Thanks & Regards,
Biplab Ranjan

5. We need additional time to process your transaction You should get an email from us by next business day. If you don't hear back from us, you can check your order status on your account page or call us at +1 800-585-0774. If you're not in North America

Step 5.
5. We need additional time to process your transaction You should get an email from us by next business day. If you don't hear back from us, you can check your order status on your account page or call us at +1 800-585-0774. If you're not in North America, you can look up a local number here. For now, check out all the great free features of Creative Cloud! Get started with trials
I keep getting this.
The Bank and Paypal states that Adobe needs to process my transaction twice.
I have no order number/ no status nor contact from Adobe. I called customer service and he transferred me to sales where the phone rang with no answer.

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Table for purchase order status

Hello friends,
There's a tab STATUS in purchase order (tcoe ME21N).
I can't find a table which contains theses statuses.
Anybody knows what's the table for purchase orders status ??
Regards,
Bahia

Hi
PO status is stored in Structure not in the table.
Please use the List displays to get the information like ME2N,ME2L, ME2M, ME2K etc
You can also get the information from the table EKKO, EKPO, EKET,EKBE
Hope it helps
thanks/karthik

EBP purchase order status is comming as blank from last 5 months

Hi,
Advance thanks for BW experts.
Here is the issue I am facing.
We are extracting shopping cart data from EBP(SRM) daily.
We are using Data source as '0BBP_TD_PO_1' in SRM.
In BW it is coming to ODS '0BBP_PO' for collecting data.
Info source we are using is '0BBP_PO_TD_1'.
The problem is EBP(SRM) Purchase order status coming as blank from last 5 months, we are using every thing standard objects, no routine, i checked in BW side. I found that purchase order status field coming as blank from SRM. It seems to some problem in extractor?.
If any one experts in SRM-BW please help me on this how to proceed?.
for more information PO status filed (InfoObject) in BW is -0bbp_PROPO

hi,
take a look sap oss note 827638
check also 824410,809118
827638
Symptom
Status is blank
Other terms
0BBP_TD_PO_1, PO extractor, I1016, Status rejected
Reason and Prerequisites
The rejected status is not considered while extraction
Solution
Got a mail from customer regarding all the possible statuses which is not populated while extraction.
Status   Populated or not ?
Ordered                                             X
Awaiting Approval                                  X
In Your Inbox
Release Rejected
Held                                                X
Deleted                                             X
Outstanding Confirmations Outstanding Invoices
Transfer Failed                                    X
Confirmed by Vendor
Partly Confirmed by Vendor
Rejected by Vendor
Changes Transmitted Obviously we dont report on all these statuses in BW but release rejected might be an important status and BATA (customer no: 169433) needs this status to be extracted through the PO extractor. I am changing the extractor code for this status. In future we can enhance this note to take care of other statuses relevant for BW. For now other statuses seems to be not usufull for BW reporting.

Purchase order status...

Hello, please can you tell me where can I see purchase orders status? Which table or if I can configure it in SUS?
I am talking about these status: New, changed, in process, confirmed, partly confirmed, rejected, canceled by customer....
Thanks in advance
Rosa Rodríguez

Hello Rosa,
>
Rosa Rodriguez wrote:
> Please can you tell me if you know for which document is I2202 and I1817 status used?
>(...)
System status u2018I2202u2019 is used by object category DML (DML Object types - Master Data Framework) and status u2018I1817u2019 is linked to AUP (Audit Plan u2013 Audit Management).
Nevertheless, I am not able to tell what are those status for and if they are linked to purchasing documents.
>
Rosa Rodriguez wrote:
> Can I use these for purchase order for example and manage them with my system requirements?
> (...)
I don't think so because those status have their own transaction control (double click onto system status number in BS23 transaction to display it).
So, eitheir manage status profile for user status, or manage your own system status with standard modifications.
Regards.
Laurent.

Purchase Order Status Tab

Hell gurus,
We have a purchase order where all of the line items have been marked for deletion except for one, however the purchase order status tab "Ordered" amount is not being updated. However, the to be delivered and to be invoiced on the tab are correct as they read 0.
The status tab is definitely not retaining the entired amount of the original purchase order. Has anyone encountered this?

Hi,
please review the following information in SAP Note No. 456691 as
copied below:
18. Question:
When are the header conditions updated if a purchase order item is
deleted?
Answer:
If a purchase order item is deleted, the item is marked as 'statistical'
(field EKPO-STAPO = X) and the change is reflected in the header
conditions.
However, if for the item the final invoice indicator(EKPO-EREKZ) or the
inward delivery completed indicator (EKPO-ELIKZ) is set, the item is not
marked as 'statistical' (EKPO-STAPO is not set) and thus the header
conditions are not updated.
I hope this helps you
BR
Nadia Orlandi

Purchase order status report

hi,
can any one give an idea regarding to generate a report for purchase order status
this report gives a list of purchase orders that are against given sales order item this report also gives the delayed status of purchase orders.
1. user will give the sales order no: , customer , plant as input
2. based on that input if stock is available it directly goes to production order other wise it has go to purchasing order

Dear Anil ,
Check for a Standard Report in SD ...
or else , you can directly extract VBBE table for Open Orders.
Thanks,
Krish

PURCHASE ORDER STATUS :When Deleting ALL ITEMS.

Hi experts,
I need to make purchase order status stay " Release Compleated " when deleting all items.
Anyone Know How to do it?
Or anyone Know how to use BAPI_PO_CHANGE in BAdI : ME_PROCESS_PO_CUST
In my project , I use Release Strategy of purchase orders, and there is a case of deleting all items.
In this situation, purchase order status returns to "Active " and release strategy tab disappears.
This is our problem.
I need to make purchase order status stay " Release Compleated " and prevent release strategy tab disappearing.
I tried to update the fields EREKZ(final invoice) and ELIKZ(delivery completed) in
BAdI : ME_PROCESS_PO_CUST Method : PROCESS_ITEM using BAPI_PO_CHANGE according to SAP Note 456691.
But BAPI_PO_CHANGE couldn't update EREKZ because of our customize , and I couldn't find how to use
BAPI_PO_CHANGE in the BAdI.
Anyone know solutions to solve this problem?
Thanks a lot.
Regards,
TKD

Hi,
please review the following information in SAP Note No. 456691 as
copied below:
18. Question:
When are the header conditions updated if a purchase order item is
deleted?
Answer:
If a purchase order item is deleted, the item is marked as 'statistical'
(field EKPO-STAPO = X) and the change is reflected in the header
conditions.
However, if for the item the final invoice indicator(EKPO-EREKZ) or the
inward delivery completed indicator (EKPO-ELIKZ) is set, the item is not
marked as 'statistical' (EKPO-STAPO is not set) and thus the header
conditions are not updated.
I hope this helps you
BR
Nadia Orlandi

Sales Order Status Report

Hi,
Can you please guide me for Sales Order status report extractors?whether some standard extractors would be used or customized or standard is available which can further be enhanced.
Scenario is- I have to populate report columns like
0-25000 25001-50000 50001-100000 100001-200000 200001-500000 500000>
And analysis has to be shown in the report rows : Sales District. In Columns only number of sales order in each district would be entered as a number. Example- of for district ZMJT there are 3 order are in pending stage having quantities 35000 then entry 3 will come in first column and so on. Following are other columns for drill down purpose.
Input Fields:
Date Range
Company Code
Currency Type
Sales District
Sales Group
Analytical Fields-
Sales Org.
Distribution Ch.
Division
Sales Order No.
Sales Order Dt.
Sales District
Tube Dia
Tube Length
Laminate Structure
Application Category
Customer
Customer Group
Sales office
Sales region
Sales Order Qty
Sales order Value
Regards,
Ritika

Hi,
We have standard extractor 2LIS_11_VASTI (Sales Document Item Status) for getting the status.
Regards,
Vamsi Krishna

Web Order Status

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