Web Premium cs4 upgrade issues

I currently have web premium CS3 on my computer and purchased the CS4 upgrade (download). When I try to install, it cannot find my CS3 installation and displays an error message when i try to enter the CS3 serial number on the "upgrade check" screen.
The only way I've been able to install CS4 is as a trial, but since it's the upgrade it won't let me activate it without recognizing that I have CS3 on my computer. Any ideas?
I'm running Vista business 64 bit -- I assume it doesn't realise CS3 installs to the "program files (x86)" folder; are there any ways to make the install look for specific paths?

Call Adobe. Install issues are handled free of charge.
Bob

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Web Premium CS4 Installation Issues

I've been trying to install Web Premium CS4 on my Windows Vista Home Premium computer and keep getting a "setup error->contact customer support" message every time i click the install button, it happens almost immediately. Seeing how customer support isn't available on the weekend i figured i should post my problem here. This is my first time installing any Adobe CS product, so there shouldn't be any conflicting programs on my computer. Any help would be very much appreciated. Thank you!

Problem FIXED!
Round one with Adobe:
I called Adobe once in the morning and discussed how could fix my setup error message and actually install Web Premium CS4 on my computer. They told me the usual such as turn off my antivirus software, mess with msconfig and restart, turn off UAC everything i have already tried but i did it again just to see if by magic it would work, but alas, it did not. Then Adobe told me there was pretty much nothing they could do and to call my computer manufacturer. So i had a conversation with DELL and they basically told me to contact Adobe again....by this point i have spent over 3 hours making phone calls, and it's becoming very irritating. So i think to myself, i'm calling Adobe again and if they can't help me today with this problem i want a refund because it just not worth all this crap. My morning is gone and now my afternoon is about to be, also, i've restarting my computer what feels like 20 times, that can't be good for it.
Round two with Adobe:
I call Adobe again, have another hour plus conversation with them but this time they were much more helpful and they gave me a customer number(why they didn't do that the first time, i'm not sure)and a case number. What i ended up doing was running CS3 cleanscript(i didn't have any previous Adobe software on my computer but they still told me to run it) on my computer about 6 times, then they directed me to microsofts website to download something random for my 32bit Vista machine which checks my machine and made sure certain javascript.dll and vgscript.dll files were running. Also Adobe had to take care of some registration issues on there end. And BAM! problem fixed. And now i have Adobe Web Premium CS4 on my computer and so far so good. Anyways, for everyone who is getting the "setup error-please contact customer support", you need to do exactly that because they had me doing some things to my computer which the average person wouldn't know how to do.
So basically what i'm saying, don't waste time like i did(i was forced becaue it was the weekend and Adobe support is closed) and restart your computer 20 times changing this and that crossing your fingers hoping it will work. Adobe should be able to help. They were not helpful the first time around but the second time i called(the same number) it was almost like i dailed a completely different number and unlocked the "real" Adobe because the experience was completely different.. So call them multiple times if you have too because it seems like it will be a different experience each time. So basically it was a 4 hour ordeal that i hope to never go through again. So goodluck!

Installing Web Premium CS4 Student Edition on Laptop After Windows 7 Upgrade Question

I hope that this hasn't been asked before but my question is the following: I want to upgrade my laptop computer from Windows XP to Windows 7. But I hear that all programs get uninstalled after installing Windows 7 on a Windows XP machine. I would have to reinstall all programs again to use Web Premium CS4. But my student edition says that I can only install the program on two computers. Does this mean that I can install the program only two times or can I still install on the same laptop after changing the OS (I installed CS4 on two computers, my laptop and desktop)? I would very much like to continue using Web Premium CS4 on my laptop but am worried that I won't be able to install it since I installed CS4 on my laptop and desktop (two installs already). Let me know if I can install on the same laptop after upgrading to Windows 7. Thanks in advance for the help.
WebMacro123

The issue is not installation...it's activation. Deactivate the software first. (Help > Deactivate from any application).
Back up all of your data, preferences, etc because as you note, this will be a clean install of Windows. Be aware that this is only recommeneded method for upgrading a Windows installation. NEVER do an in place Windows (or, IMO, Mac OSX) upgrade.
Bob

Web Premium CS4 and Offline Files Issue

My system: Multiple notebooks, laptops running Windows 7 Ultimate, all on a Microsoft Small Business Server 2008 network.
I have My Documents, My Pictures, and My videos folders rehomed to the server via group policy, and when I unplug from the network these folders are available to the disconnected laptop/pc via offline files (and the offline file cache).
My issue: When I install Web Premium CS4 on any machine, if my laptop/pc is disconnected from the network, the offline folders disappear, although the offline file management snap-in tab shows the cache is stored, and when I plug back in to the network, the folders will soon appear. When the folders are visible, the offline status shows "Always available offline".
When I uninstall CS4, the trouble does not get fixed, but a barebones install from a disk image prior to CS4 installation fixes the problem, making me think adobe somehow changes network/registry settings to accomodate their own cache, or maybe something to do with the Adobe Bridge (just guessing). This happens on both 64 bit and 32 bit versions of Win 7.
I have duplicated this issue on 3 different laptops, all with the same result. I opened a case with Adobe, but my case was immediately closed saying it was a Microsoft/network issue. In fact, I would guess the person who worked the case dismissed this out of hand, the case got closed so quickly.
Is there someone out there that has run into this issue?
Thank you,
Bob

Was this issue ever resolved? We are in the process of deploying design premium to around 1000 faculty members, and are experiencing the same issue. I wont know till the end of the day whether i can say 100% that its a CS 4 issue but im running a test on 3 laptops with slightly different configs.
All laptops are win7 enterprise, with folder redirection enabled, same symptoms are occuring.
As a test, i have been testing the offline files at different stages in the laptop bundle deployment to see where it starts to fail. I sync mydocs, undock laptop and then login to check offline files. I then wipe the CSC clean and move on to next step in deployment, and repeat check.
We are at the last step in deployment, adobe design premium CS4, and there have been no failures with offline files so far. After it finishes deploying ill report on my findings.
We have a ticket open with microsoft and our sysadmin has been working with them for a few days to resolve the issue, and so far they have been baffled, escalating the ticket to a debug team. We have not yet mentioned that we suspect CS4 to be the issue, as they would probabily pass the buck and blame adobe, (similar to the OP saying adobe is blaming microsoft); we want them to fully investigate first.
Sincerely,
A Frustrated Team

I cannot find my original disks for Adobe Web Premium CS4. How do I move the software from my old laptop to a new one?

I purchased a new laptop and am in the process of installing all my software. Due to a recent move, I cannot find my installation disks for Web Premium CS4. Is there a way to move the software from the old laptop to the new one? I am a casual user of the software and do not want to upgrade to a new version.

Download CS4 products
Mylenium

Where to buy adobe web premium cs4 business license

where to buy adobe web premium cs4 business license

Hi Jiwaluka,
You cannot purchase Web Premium CS4 anymore! Shocked? Then here is a convincing answer for you.. :
Since you want to purchase a Volume Licensing, then you can purchase the current version which is CS6 and "Downgrade" to CS4. This Downgrade is available Only with Volume Licensing and doesn't come with Retail version. You can purchase the Volume Licensing of CS6 over Adobe Licensing site Or from a Reseller and contact Adobe Chat support or Phone support to request for a Downgrade.
Adobe issues only the serial number for CS4 after downgrade but doesn't not issue the download/box for that product. Hence before requesting for Downgrade you need to arrange the media of CS4 yourself. You can go to the below site to check if the required product is available for Download Link/ Replacement Box.
http://volumelicensing.adobe.com/store?Action=DisplayCategoryProductListPage&SiteID=adbevl us&Locale=en_US&categoryID=11612900
If it is not available in the above link, you can contact Adobe's authorized reseller to check with them if the media is available.
Once you purchase CS6 Full version and the media for CS4, you can contact Adobe Support to request for Downgrade. Usually they would ask for these queries, hence keep these information available when you contact them:
1. Downgrade Product name, version, platform and Language
2. Reason for Downgrade
3. End-User ID or Deploy-to ID(You will come to know these anonymous words when you purchase any Volume Licensing product)
4. Order number for CS6 and the Replacement media for CS4.
With all these information, contact Adobe Chat support, the issue should be resolved in your First contact if possible.
Regards,
Jairaj

PS CS4 64-bit (in Web Premium CS4) on Win 7 PC. I did a duplicate file check on my hdd and deleted dup files. Now I get "Some of the application components are missing from the Application directory, Please reinstall.."

PS CS4 64-bit (in Web Premium CS4) on Win 7 PC. I did a duplicate file check on my hdd and deleted dup files. Now when I try to run PS 64-bit I get "Some of the application components are missing from the Application directory, Please reinstall the application." When I do this, it seems to install correctly until the very end, then it says "Installation Complete With Errors", and when I try to run I get the same 'component missing message'. What can I do? PS 32 bit runs fine. Some of the other applications ib Web Premium say the shortcut has been changed or removed. I appreciate your help...Thank you

Best advice I can think of is to uninstall and run the Clean Script from here.
Adobe - Adobe CS4 Clean Script

Technical Communication Suite with Web Premium CS4

Can Technical Communicaton Suite coexist on a PC with Adobe Web Premium CS4? Any information is appreciated.

They are compatible. you will need to make certain choices about the programs that both programs install. For example, the Acrobat version installed by TSC2 is more capable than the one installed by Web Premium. Only install the parts you want.

CS4 Dreamweaver says "License expired" even after installing Web Premium CS4

I just purchased Web Premium CS4. I had CS3 and Dreamweaver CS4 Beta installed. Learned that I needed to uninstall CS4 Beta, used
the CS4 Uninstall script. Reinstalled CS4, it showed Dreamweaver would be installed (was no longer a greyed point). Went through entire installation. Everything works except Dreamweaver which continues to say "license has expired" as if it still has the beta license in there even though I've used the script to uninstall! Help, how can I get it to use the new licensed version?
The rest of the Web Premium CS4 applications are working properly, only Dreamweaver is giving me problems!
Operating System: Windows XP Professional SP3
Both my laptops have the exact same problem.

Hi,
I downloaded the trial version of Photoshop CS4 and ran it OK for about a week. Then all of a sudden it just crashed and wouldnt open anymore. No warnings etc. Just wouldnt open.
I'd seen enough of the program so decided I'd buy it and got CS4 extended (student version). Great stuff I thought. Uninstalled the trial version and went ahead with loading up the new program. All went well with the install, accepted my product key no problems. Then the dreaded "License has expired" has come up and I'm basically left with a brand new program that does nothing at all sitting on my computer. Bridge and drive etc work OK - or seem to.
I've had a case opened with Adobe for 3 days now and have had no response at all. - not that I'm expecting too much after reading comments on here and around the net. Seems they have my cash and thats it as far as they're concerned.
Luckily I dont have too much important stuff on my laptop and have it all backed up. So I'm tempted to be a bit extreme as long as I get some confidence it would work.
I'm presuming that if I format the Hard drive (its not partitioned) and reinstall my OEM Vista (from a Dell Disk) then there should be no problems with installing CS4 again and getting it to run without all the trouble of it seemingly looking at the wrong key for activation. I'm not sure if the OEM disk allows me to reformat the complete hard disk prior to loading Vista again. Or whether it will just keep the old stuff on and mess things up again.
I know the retail versions give you an option of a complete fresh install, but I dont really want to go and buy a copy of Vista just to get CS4 to work, and with Windows 7 on the horizon.
It might be cheaper to just to a larger hard drive (which I want anyway) and install on that.
Any opinions? I just really want to get this up and running.
Cheers for any help.

Need download link to Web Premium CS4. I have the product key.

I am looking for a download link to Web Premium CS4. I have the product key, not the discs. I spoke with Adobe support and they cannot provide a download link to CS4 and suggested that I post here - that there were people on the forum who would help someone who had the product key for Web Premium CS4 but not the discs. Can someone provide me with a link?

I tried the link and received this error:
HTTP ERROR: 404 /support/downloads/dlm/main.jsp
RequestURI=/support/downloads/dlm/main.jsp
I have an adobe account and am logged into it as well.
Thanks for responding....

How deactivate Web premium CS4 when I can't get into my old computer (crashed)?

Hi,
At Adobe's website it says:
"What happens if my computer is stolen or damaged and cannot be repaired?
If your computer is stolen, damaged beyond repair or the hard drive is completely re-imaged, the activation will be lost. In either case you can install and start using the Adobe product on your new computer, which will automatically detect the problem if you already had two computers activated. The activation process will guide you through the new activation, even if the prior computer is no longer available."
My computer has crashed but Adobe has not detected this, so I can't install my program on my new computer. What do I do?
Thank you for answering! :-)
//Milda

Hi!
There was no problem installing it on my new computor, but it says that i have to deactivate my earlier installation (within 30 days) since i have already installed it on two compters (i need to have the program on both my lap top and my stationary computer)
Milda
Skickat från min iPhone
7 jun 2012 kl. 14:07 skrev "Bob Levine" <[email protected]<mailto:[email protected]>>:
Re: How deactivate Web premium CS4 when I can't get into my old computer (crashed)?
created by Bob Levine<http://forums.adobe.com/people/BobLevine> in Creative Suites Windows - View the full discussion<http://forums.adobe.com/message/4472862#4472862

Comment obtenir la version Web Premium CS4 ?

Bonjour,
Je vous explique ma situation.
Je suis un jeune chef d'entreprise en tant qu'auto-entrepreneur dans le domaine du Web (webdesigner) et j'aimerais faire l'acquisition du pack Web Premium CS4 disponible sur le site d'Adobe.
Le problème aujourd'hui réside dans le fait que je n'ai que 20 ans et aucune rentrée d'argent pour le moment.
Je ne peux donc pas me permettre de débourser plus de 2272,00 euros (somme que je comprend parfaitement) pour faire l'acquisition de cette suite de logiciels.
Voici mes questions :
- Est-ce que c'est possible d'avoir des réductions sur les produits Adobe ?
- Y a t-il des aides pour financer ces logiciels ?
- Y a t-il des aides ou des solutions pour les jeunes chefs d'entreprises ?
Merci de m'aider à y voir plus clair.
Bonne année à tous !

Le 10.6 Snow Leopard DVD est disponible à l'achat aux Etats-Unis Apple Store et autres stores d'Apple. (en anglais, Etats-Unis)
Snow Leopard Configuration requise et Spécifications techniques. (en anglais)
10,5 expédié en Octobre 2007 et a été mise à jour en Août 2009.
La libération de suivi est Snow Leopard, et livré en Août 2009.
The 10.6 Snow Leopard DVD is available for purchase in the US Apple Store and other Apple Stores.
Snow Leopard System Requirements and Tech Specs.
10.5 shipped in October 2007, and was last updated in August 2009.
The follow-on release is Snow Leopard, and that shipped in August 2009.

Web Premium CS4

How could I download web premium CS4? I reinstall my operating system
and I want to install CS4 again, but there is no link on Adobe website.

You can download the trial version of the software using the link below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site.
CS3 and CS4: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

Web Premium CS4 media

I have a Web Premium CS4 4.0 HU LUE FUL licence, but the original setup media is corrupted. How can I download/get the original media? (EndUserID: 20786629)

They do carry versions for most western European languages but I am guessing Hungary falls more to the eastern side. You might try contacting someone at that site to see if they have anything to offer for your needs. They are the only resource known by most here for providing links to Adobe's older versions. They actually download from the Adobe servers.
You might also try contacting Adobe Support directly via chat. They might be able to provide a link, at least I have seen it done a few times here.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

Adobe Web Premium CS4 setup.exe not working (upgrade)

Just bought and downloaded Web Premium upgrade, extracted with no issue, ran setup.exe and the mouse flickered but nothing happened. No service listed in taskmanager, nothing. After googling a while, I used msconfig to turn off everything possible on startup, mcafee, carbonite, video card GUIs, java runtime, etc etc. rebooted, again nothing. I'm upgrading from Studio8 which installed with no trouble. I'm pulling my hair out!
I run vista ultimate 32bit, 700gigs free space, 4gig ram, 1gig video card, 2.4ghz dual core intel chip. I also have premiere elements and Photoshop elements package installed (v7) but they installed without a hitch.
Any suggestions?
PS: I did read through these forums and was trying to avoid editing my registry etc. When I go into add/remove programs, there is no trace of CS4 (thinking setup was running hidden or something) nor are there cs4 directories created in /programfiles/adobe.

any input on this? Adobe mail customer support recommended disabling UAC and/or using a new user account... neither worked.

Web Premium cs4 upgrade issues

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