Web printing from a report generated from a bookmark

Hi,
I implemented the How to web printing last year.  Eveything worked fine until someone tried to print a report generated from a bookmark.  It opens the window where it shows the formatted report to be printed, but does not do anything else.  The window remains blank.  Anybody having an idea?  I am sure it is related with the bookmark stuff, but can not get the finger on it.
Tks a lot,
Guylaine

Has the template that the bookmark is off of been changed?  That might be causing the problem. 
Thanks,
Jeff

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