Web Remote DVR with two set-top boxes

I'd like to access one or both of the two DVRs I have from the web so I can setup recordings when I am not at home.   When I login to FIOS TV Central it recognizes my two QIP6416 HD DVRs. However, If I go to TV listings I do not get any option to record.     I think it is because I have two DVR boxes and it does not know how to handle more than one.
If at the TV remote control I do a MENU button > Settings on the TV I see "FIOS TV Remote DVR" as an option on one of the DVR's but I do not see that option on the other DVR which makes me wonder if they should both have the option.   Maybe if they both don't have the option then it is not activated.
Also, if at the TV remote control I do a MENU button > Settings > FIOS TV Remote DVR > Web Access, press OK to enter Parental Control PIN.... it says "Status: Not Activated.   To access the web site, go to http://www.verizon.com/fiostvcentral/   LoginID: <my login id> (verizon.net)    Confirmation Code: <9999999999>"   I can't figure out how to use that confirmation code for web access. Maybe that could activate it.   Don't see anything on fios tv central that asks for it.
Any help on these issues would be much appreciated.     I've been through verizon tech support three times now and haven't gotten a solution.   They have remoted into my laptop to see what I see and do not have a solution.   They are escalating it at this point.

You're going to need to describe what cables you have where a bit more clearly ...
- Do you have a cable on the porch? If so, where does the other end of it go? Is it presently connected to anything?
- The connection to the TV in the bedroom, where does the other end of that cable go? Is it presently connected to anything?
- There should be a box installed somewere on your house called an ONT (it's where the fiber terminates from Verizon and is converted into the cable and phone line). The cable that comes out of that box (the coax, not the fiber), where does that run to? Is it presently connected to anything?

Similar Messages

I'm having issues with my set-top box, what can I do?

Please see the following link for details on this topic: http://www22.verizon.com/ResidentialHelp/FiOSTV/Receivers/Troubleshooting/QuestionsOne/84875.htm

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Constant Your Set Top Box Has No Data Connectivity/Poor DVR Performance

For the past few months I have been dealing with very poor performance out of my multi room DVR. Often in the middle of watching shows, the DVR will just disconnect and look for the hub which means rebooting the cable box and a constant stream of, “your set top box has no data connectivity” messages. This has elevated to beyond a nuisance. I have been in contact with Verizon Fios' live chat multiple times however they fail to solve the problem. The picture on the DVR is extremely choppy as it is having difficulty streaming and then it just drops and once again searches for the hub.
I have also recently upgraded to the 75/35 internet and the router has been cutting out and resetting at least twice an hour ever since. I love Verizon Fios and have recommended it to many of my friends who have also signed up. I am just looking for a solution to my DVR and internet woes.

You need to have a tech come to your house. You could have bad light at the ONT., bad router, bad ONT or bad coax somewhere.

How do I set up HP TouchSmart 600-1215xt with TV Tuner to Digital cable set top box?

I just purchased the HP TouchSmart 600-1215xt CTO Desktop PC with TV Tuner ATSC-NTSC w PVR & remote. I want to connect it to my HDTV cable set top box (Cox Cable) so I can record TV programs from digital cable and stream NetFlix video to my 52 in Samsung 1080p HDTV. Where can I find instructions for how to configure this set up?
Thanks in advance!

skentsmi wrote:
There is HDMI input with TV tuner
To expand on my post above, the TV tuner does NOT have HDMI input. If you read the User Guide that came with the TouchSmart (p.7, 8), the TV tuner's input is actually an F-type coaxial -- you either use an antenna for an ATSC signal (over-the-air) or NTSC *analog* cable (which is become more rare all the time). You set it up using Windows Media Center, page 18 through to top half of page 22 document how to connect a set top box using various analog (composite or s-video) cables. You can not use component and you can not use HDMI.

New HD Set top box and Multi-room DVR

I just activated a new HD DVR set top box, but it's not seeing any of the shows recorded on the other HD DVR set top box that I've had for over a year.
Do I just need to wait for the new box/service to be recognized/activated with the hub (the HD DVR I had prior to now) or do I need to call Verizon to make sure they add the multi-room dvr service to the box I just received?
Thanks!
Solved!
Go to Solution.

If you replaced your dvr that had all your recordings on it, you wont have any of those shows on the new one because they are stored on the dvr itself. But maybe im misunderstanding you, are you trying to watch recordings on a 2nd dvr, the multiroom feature does not work from dvr to dvr you can only stream to 6200,7100, and 2500 series stbs.
Frank
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Recording a DVD with LG DVD Recorder and FIOS Standard Set Top Box

I have FIOS Standard Set Top Box, a Sony TV, and an LG DVD Recorder. I cannot figure out how to record a TV program on my LG DVD Recorder. I have 3 remotes: a FIOS Remote, an LG DVD Recorder Remote and a Sony TV Remote. What remote/s should I use, and in what order? Thanks.

1) Connect coax (cable) wire from the wall to the RF input on the back of the STB.
2) Connect coax (cable) from the cable out (might say "to TV/VCR") on the back to the STB to the cable in on the back of the TV.
3) Connect composite (red, yellow, white) wires from the back of the STB to the input of the DVD player.
4) Connect composite (red, yellow, white) wires from the back of the DVD player to the back of the TV.
Let me know if any of those aren't possible based on your equipment. The SD STB (QIP 2500) has very few outputs so there are not a lot of options for a setup like this).
In order to record a program, you will have to do the following:
-Set the STB to whatever channel you want to record and keep it on. You will not be able to change the channel, because the DVD player will be recording whatever the STB outputs (the same feed the TV gets). With FiOS, it is not possible to have a DVD do the tuning for you, because it is an all-digital signal and most DVD players can only tune to analog chs 1-99.
-Set the DVD player channel to "input" or something of the like. This will get your DVD player to show the signal from the STB.
-Set your TV channel to composite input. This will show you whatever the DVD player is getting from the STB.
-If you want to watch normal TV without the DVD player, you can turn your TV to Ch. 3 or 4 and get the feed from the STB without having to turn on your DVD player.

How to connect iMAC thunderbolt port to a cable TV set top box?

I am moving to a house that will have combination TV-phone-Internet services delivered via cable (Optimum is the provider). I understand that with my new iMac which has a "thunderbolt" port that I can use the iMac as a tv monitor and DVR (recorder) and watch live TV or recorded TV. I think it is possible to record TV shows either on the iMac's hard drive or the Optimum DVR. Beyond that, I get confused because I do not understand the details of RCA cables, coaxial cables, HDMI connectors, etc. Apple does not provide support for set top boxes (I called Apple), and Optimum does not provide support for Macs (I called them too). Since Apple is the party advertising the capability of watching TV on a Mac, I would think the burden is more on them to explain how that works, and maybe they have done so on their web sites, but I cannot find it so far. I can understand that the cable company does not want to tell people how to bypass the need for their DVR equipment. Before I go out and hire a consultant for a few hundred dollars to explain it, I was hoping I might find online some tips on how to set up a system at home. No luck so far.
Am I correct in assuming that wireless connections are NOT an option because a TV signal has too much bandwidth to work wirelessly? (I do have a wireless router already.)
If so and if I am using wires to connect the iMac, am I correct to think I want to use the thunderbolt port for best results?
If so, what next? What exactly is the adapter or cable I need and how do I plug it into the set top box? There are several people in the household, and so I would want the flat screen TV monitor to work normally at times rather than only use the iMac. Does that require several set top boxes? I would think that this would be an issue for many people, and it seems to me that this forum would be an ideal place to get help. So far the people I have spoken with say "well it depends on what you want to do and what your equipment is and for that you have to go ask ___________[someone else]"

I do not understand what Apple TV is. I have TV already. When I look up "Apple TV" on the Apple website I see that is has been redesigned to be small in size but big in entertainment. Since I did not know what it was BEFORE it was redesigned, knowing that is has been redesigned does not help me understand it. Now it is smaller? So it was too big before? "Watch Netflix titles instantly." But I can do that with my mac and an internet connection now. So what is Apple TV that makes it a better or different way to watch Netflix movies? "Best of all, Apple TV is just $99" Sorry, but how is that the Best of All part? My Optimum Cable is charging me $30 a month for TV. But Apple TV's best part is it costs $99? Is that per month too? I also see that everything streams wirelessly to Apple TV, and all I need it so connect apple tv to my widescreen TV using an HDMI cable sold separately. Now I am really confused. I plug in a cable to get wireless streaming? If it is wireless, why does it need a cable? If there is a cable involved, how is it wireless? Color me clueless. I cannot find a straight forward description of what Apple TV is. And so I don't get how that is the answer to my question. Sorry for being so simple-minded. Thanks for the suggestion and I will go research further to learn what is an Apple TV.

Want to use FiOS TV via CableCARD - CSR insists I must lease at least one set-top box

Started looking into subscribing to Verizon using a CableCARD-based tuner, since I don't actually own a TV.
I did some research at verizon.com and ran across this page (important parts in bold):
CableCARDS
A CableCARD is a device that provides access to certain encrypted High Definition (HD) and Standard Definition (SD) digital programs without the need for a Set-Top Box.
CableCARD Features and Services
What digital programs can I watch with my CableCARD?
You can view all FiOS TV Standard Definition and High Definition digital channels to which you subscribe. You can also order certain Pay-Per-View events by calling 1-800-VERIZON (1-800-837-4966). Without a Set-Top Box, you do not have access to On Demand programming, the FiOS TV Interactive Media Guide, or other advanced features of the FiOS TV service.
So far, so good. I logged into my account, selected a package, and started the checkout process - and then encountered an odd question: "How many set-top boxes do you need?", where the options were a drop-down list starting with 1 and scaling up. There's an extra $12/month charge (plus taxes, of course) for just one box, and more for other boxes. No way to skip that step.
So apparently, according to Verizon's service rep... I need to pay $12/mo+tax for a set-top box that I don't need, and that will sit on a shelf while I watch Verizon TV through my fully-supported CableCARD adapter.

sangs wrote:
You don't need an STB or DVR, but here's the easiest thing to do - and I just did it, so I know it works.
Get the STB or DVR along with the Cable Cards. Get everything activated and working - including the cable cards - then return your STB or DVR, either to a FiOS store or via UPS. Voila, you're done and using only Cable Cards. I only have two Cable Cards on my account. Good luck.
INTERESTING.
I was considering doing this too. I originally had just a cablecard, then ordered a STB for another room. We don't use it so I wanted to return it. I can't!
Brb going to UPS store.

No variable audio output for Cisco CHS 435HDC set top box.

Background: Until the other day I had my stb connectected to a TV, using TV sound, with an HDMI cable. The P265v2 remote volume control changed the TV volume. No problems.
My new TV & home theater system was recently installed. We don't use the TV speakers. While my first preference was to program the Verizon remote to change the volume on my Onkyo receiver, this did not appear to be an option on the remote's programming instruction page on the Verizon website. Instead, I am directed to change a setting on the remote that makes the Verizon remote change the stb output volume vs the tv volume. I changed the setting on the remote and ensured the stb box was set up for "variabe" audio output.
Problem: Using the stb variable audio settings, volume settings 1 through 30 produce the same volume. (Volume setting 0 produces no volume, as one would hope.) It appears the "variable" setting isn't producing a variable output as it should be on this unit.
Thinking that maybe the receiver was complicating the sitation, I tried connecting the stb to the old TV and the new TV directly and had the same results.
Now, while I am watching TV, I need to have the receiver remote at hand in addition to the Verizon remote. It would be nice to have the volume be adjustable as it should be while using the Verizon remote. I don't like the idea of using a seperate universal remote because then I would lose some of the functionality that the Verizon remote provides when watching TV, using the DVR, watching on demand, etc.
I would like to know if this is a problem just with my unit, or if it exists with all of these units, which would hopefully be fixed with a Cisco/Verizon firmware update soon, hopefully.
Thank you.

soups230 wrote:
Having same issues with hdmi and optical. Any fix to this.
Hello,
In order to control the volume on your home theater system, you'll need a FiOS TV Universal Remote that has the 4-buttons on the top for 'DVD', 'Aux'iliary, 'TV' and 'STB'. The audio receiver would have to be programmed into the FIOS TV Remote, and controlled using the 'Aux'iliary button.
Verizon's 4-Button Universal Remote Controls are available for purchase:
a) online via www.verizon.com/fiosaccessories
OR
b) at a local FiOS TV store (call first to check if they have them in stock). For a list of stores: http://www22.verizon.com/support/residential/tv/fiostv/general+support/account+issues/questionsone/8...
Presently, the default remotes for new set top boxes are the 2-button P-265 (newer version) remotes.
Regarding a problem with HDMI/optical on Cisco 435 STBs, check out the following:
Go to this webpage: http://www22.verizon.com/Support/Residential/TV/FiOSTV/Receivers/Equipment+Issues/QuestionsOne/12839...
Click on the link for 'Cisco CHS 435 HD DVR User Guide'.
Open the PDF and go to page 22 for 'Connecting to a Home Theater System...'.
Hope this helps!

Use Remote DVR With Your own Router And A Nim.

After some experimenting i have hopefully figured out how to get both Caller Id on tv and Remote dvr to work using these TCP port forwards to static ip's for your dvrs and set top boxes using a nim. In your router go to port forwarding and forward ports 35001 - 35009 use as many as needed for the amount of set top boxes you have. I was also informed by a tier 2 tech support person that in order for the set top box to always start listener 2 which is the TCP listener you need to spoof you wan mac address of you unsupported non verizon router to that of a dlink. Because dlink was verizons original setup and when there system sees a dlink router it knows to assign the TCP listener which is listener 2. I tried to get UDP to work using 63145 udp port. It just doesn't work. If you use this method you loose verizon's support. Oh and if your box is stuck on Listener 1 call verizon and ask to speak or request that they switch it to listener 2. I would do this before you switch the router it makes it much easier.

Hi,
I have found a workaround but SHAME on NOKIA BROWSER.
I have loaded OPERA MINI and it works: I have got the page of my NETCAM even if it is not possible to get the video because OPERA does not support ACTIVEX (DCS-2120 requires an acticeX to be loaded the first time)
WHO IS GOING TO TELL NOKIA ABOUT THEIR BROWSER ISSUE?
I hope that my experience will help other N95 users.
Now, I am going to get the video stream with realplayer.
Bye

"Your Set-Top Box details could not be retrieved" on my TV service page

I just had TV service added yesterday. The DVR works. But when I go to My Services page on Verizon web site (http://www22.verizon.com/ForYourHome/MyAccount/Protected/Services/MyServices.aspx) it shows the box but not activated. After some help from live chat, I got it activated and can access DVR via web.
But after a few hours, the same page now says "Your Set-Top Box details could not be retrieved" and clicking at any of the links like "Record A Show" brings me to the On Demand/FlexView page (https://www36.verizon.com/fiostv/web/members/OnDemandHome.aspx) with no mention of DVR at all.
My FIOS was installed way back and is CAT5 on WAN. The new TV install put in a new Actiontec rev. F and kept the CAT5 WAN since the ONT doesn't have COAX WAN. Everything works inside the home. Just the web access is not working.
Any pointer where I should look?

Mine says that too, but I don't seem to have any problems accessing or programming my DVRs from the Web site.
I also have a CAT5 Ethernet run to the ONT, but I don't think that has anything to do with it.

FiOS TV cutting out to snow, resetting TV and set-top box?

Greetings all, I'm hoping someone can help here;
I have a Motorola HD DVR 72161 (Verizon supplied) connected via HDMI to my Sharp Aquos LC-46D65U. Over the last few weeks, something odd is happening: after watching TV for a while, my picture will change to snow (no video input all of the sudden). I have to turn the TV and the set-top box (STB) off. When the STB goes off, it flashed the "du1" on the display. After about 10 or 15 seconds, the (turned off) TV makes a click sound. At this point I can power everything back on and it is working fine.
There is no pattern to this, though it sometimes happens more often (every 10 or 15 minutes) when watching a recorded program. It happens both day and night.
Tech support reinitialized my STB yesterday, and it didn't seem to fix the problem. I changed the HDMI port on the TV this afternoon (moved the cable to a new port) and this didn't help either.
Any ideas or help or suggestions would be very much appreciated! Thanks.

I have the same problem and have been through the same troubleshooting with FIOS support. Unfortunately, I also have a Sharp Aquos (46D85U). I was hoping this was a FIOS issue rather than an Aquos issue, but after reading your post, I'm not sure. Perhaps it's a combination of FIOS and Aquos. I did not have this problem when I had Cox cable. It started as soon as I switched to FIOS.
Additional discoveries: You can turn off just the TV, wait a few seconds for the relay to click, then turn the TV back on and the picture comes back. Also, I just recently switched to the composite video output (Red, Blue, Green connectors) and the problem appears to have gone away. The drawback is picture quality noticeably degrades.
Sorry, I don't have an answer. Any ideas from the smart folks out there?

Apple TV on Motorola Set Top Box Killing Wireless

Thought I'd share this find. Problem with set top box, not Apple TV.
Just moved into this house. Changed service providers from Comcast to Verizon. Only change in setup between houses is set top box from SP.
Setup:
Verizon router/AP in home office (adjacent to family room)
Family room
Motorola set top box with Roku or Apple TV sitting on top
External HD to left of set top box
PS3 on shelf below set top box
Soundbar and TV on shelf above set top box
Immediately noticed in new house that when Roku was downloading data/video, the download was extremely slow and the rest of the wireless network appeared to go down. The Roku was pretty much unusable. I would see wireless signal and Internet connection bounce. But it wasn't consistent, and I couldn't identify a pattern. I used inSSIDer and Android wifi analyzer.
So, I figured the problem was with my 1st generation Roku. Thought maybe that the wireless radio was shot. So I trashed the Roku and purcahased an Apple TV today. Same problem! Wireless and Internet bouncing.
So, I moved the Apple TV off of the set top box. I moved it to its own shelf on the TV stand. All is well now!
My conclusion is that the metal chassis of the Motorola set top box was doing something to the 2.4GHz signal. I recall that my Comcast set top box was Scientific Atlanta.
Also, I'm ultimately happier with the Apple TV because of its integration with my iMac, MacBook and iPad.

It would need HDMI or the three component jacks to input to.
DirectTV box has HDMI out but not in.
Best is to see if your TV has the component video jacks or multiple HDMI and switch via your TV remote.
For example my Bravia has 2 sets of component input and 3 HDMI inputs.
Hopefully, you have a newer TV.

How do i know if my set top box is compatible to voice command

How do i know if my set top box is compatible for voice command and were do i find the set top box ID.

Any of the X1 DVRs( box ID is on the front) and the Xi3 ( PX0032ANI found on the bottom). RNG150's ( ID found on the front) do not have voice command remote compatibility

Replacement set top boxes

Hi,I transferred to Telstra a couple of years ago and have an old set top box and a foxtel IQ box. The old box is in the spare room and began failing about a year ago, but as I could find no easy way of getting a replacement I didn't bother. It has now failed completely (composite out no longer works and it now says I am not subscribed to any channels). The second IQ box is my main box, last night it rebooted, and when it came back on could no longer find a signal. Today it will not even power up.How can I go about getting replacement boxes, in the old Foxtel days I logged a call with Foxtel and an new box shipped straight away. Can't seem to find a Foxtel support number on the Telstra site anywhere and Foxtel web site says I no longer have an account with them.Thanks for the help

Hi GreyDog, mate you're not having a good run with your Dog Boxes, oops Foxtel boxes are you.... If you go to the following link and click the foxtel button you'll find contact details to speak withe Telstra Foxtel team there: https://www.telstra.com.au/contact-us/faults-technical-support

Web Remote DVR with two set-top boxes

Similar Messages

Maybe you are looking for