Web Self Service - CC&B 2.2.0 - Tomcat - Demo on Laptop

Question

I'm trying to install Web Self Service with CC&B V2.2.0 on a laptop for a DEMO.
The problem I get to is when I try to register a user or I click on Forgot your password link, or when I input rubbish user id and password in the login page. What happens is I receive an error of 401 from the XAI server. I followed the installation procedure inside the installation document from cc&B 2.1.0 to configure tomcat.
The error I get is: Server returned HTTP response code: 401 for url http://localhost:6500/XAIApp/xaiserver

Answer 1

clarkd wrote:
I am trying to do the same thing, and I can't get to the page. However, after experimenting I noticed a few interesting things. In general I am installing the same config (Tomcat 6.0.13 and CC&amp;B 2.2 on a laptop with the demo data). Now I can access cis.jsp (localhost:6500\cis.jsp) no problem, but once I install WSS I can't access the WSS app (<A class=jive-link-external href="http://localhost:6500/SelfService">http://localhost:6500/SelfService</A>). However, since this is 6.0 so there is no admin feature I have been playing around by moving war files around and etc to try to get this to work (I believe the admin functionality was discontinued with tomcat 5.5). I even installed probe and played with JMX/jconsole to see if I could get WSS to work, but nothing worked or at least made any kind of change.
Eventually, I figured out that I could get to the <A class=jive-link-external href="http://localhost:6500/SelfService/SSvcLogIn.jsp">http://localhost:6500/SelfService/SSvcLogIn.jsp</A> page but it doesn't work. If i try to log ( I am trying the SYSUSER/sysuser00 login) in I get "HTTP Status 404 - /SelfService/SSvcLogIn.jsp". Interestingly if I put in a bogus username and password it actually rejects me, so that tells me that there is some connectivity going on. Anyway, after playing around I decided to install another version of tomcat (using the <font face="tahoma,verdana,sans-serif" size="1" color="#000">windows</font> installer v. 6.0.20), and then I moved the SelfService.war file into webapps directory, and then tried this other server which was on a different port. This time I actually got images and etc (for some reason the images weren't working on port 6500). Unfortunately when I tried to log in I got the same error as the original post on this thread.
If anyone has any suggestions please let me know. Otherwise I am going to try to do this install but with Weblogic since there are better instructions for that app server.It's good for reference, It is just the solution for my problem, Thanks for your analysis!