Web serve hanging, when we are trying to create a Letter

Hi, I have a very powerfull web server, but if more than 5 users at the same time trying to create letter (in letter module) the M.S.word coulden't run and my letters remain pending, after that nobody can create letter.
my M.S.Word version is 2003 and the web server is Jboss, any advice?

Hi Srini......
There is no need to have query based approval as you can apply standard approval procedure to any marketing document for adding.
Just follow the normal step how we give authorization to add any document and select the user as originator and also select the document for which it wants to be approved.....
But if you have certain condition because of which your document should ask for approval then you should have query based approval.....
Regards,
Rahul

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Web serve hanging, when we are trying to create a Letter

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