Web Service is not triggered

Hi,
I have a web service in my BPM. This web service is an automated activity to send an e-mail based on user's decision. Everything works fine, except the e-mail is not triggered.
I configured this e-mail using Logical Destination and when I tested in the WSNavigator, it sent an e-mail.
So, my question here is, how to make sure this web service is getting called and how to trouble shoot this.
1. I checked in NWA, there is nothing related to this e-mail Web Service.
2. Checked in Process Composer: Manage Tasks, I cant see anything here.
3. Web Service is working fine with both Logical Destination and without.
I appreciate any help. Thanks.
Sunita.

Hi Sunita,
  You didn't say whether you configured the application communication via NWA->SOA Management->Application and Scenario Configuration->Application Communication' (CE 7.2). Since your BPM process is calling a web service you have to assign a profile to it. More information is available here: http://help.sap.com/saphelp_nwce72/helpdata/en/0B/EF46DBC6FA43C580E58EF2A829E343/content.htm
O.

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    ============== MSG 3 ==============
    Log Name:      Application
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    Date:          9/21/2011 1:53:01 PM
    Event ID:      12002
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    ============== MSG 4 ==============
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        <Task>9</Task>
        <Keywords>0x80000000000000</Keywords>
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        <Channel>Application</Channel>
        <Computer>APP-SVR.DOMAIN.local</Computer>
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    ============== MSG 8 ==============
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    Source:        Windows Server Update Services
    Date:          9/21/2011 1:53:01 PM
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    Keywords:      Classic
    User:          N/A
    Computer:      APP-SVR.DOMAIN.local
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    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
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        <EventID Qualifiers="0">12052</EventID>
        <Level>2</Level>
        <Task>9</Task>
        <Keywords>0x80000000000000</Keywords>
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        <EventRecordID>884379</EventRecordID>
        <Channel>Application</Channel>
        <Computer>APP-SVR.DOAMIN.local</Computer>
        <Security />
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    ============== MSG 9 ==============
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    Source:        ASP.NET 2.0.50727.0
    Date:          9/21/2011 1:53:09 PM
    Event ID:      1314
    Task Category: Web Event
    Level:         Information
    Keywords:      Classic
    User:          N/A
    Computer:      APP-SVR.DOMAIN.local
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    Event message: An unhandled security exception has occurred.
    Event time: 9/21/2011 1:53:09 PM
    Event time (UTC): 9/21/2011 10:53:09 AM
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    Event sequence: 1
    Event occurrence: 1
    Event detail code: 0
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        Application domain: /LM/W3SVC/715372307/ROOT/ApiRemoting30-7-129610759889193820
        Trust level: High
        Application Virtual Path: /ApiRemoting30
        Application Path: C:\Program Files\Update Services\WebServices\ApiRemoting30\
        Machine name: APP-SVR
    Process information:
        Process ID: 8332
        Process name: w3wp.exe
        Account name: NT AUTHORITY\NETWORK SERVICE
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        User host address: 192.168.5.22
        User: 
        Is authenticated: False
        Authentication Type: 
        Thread account name: NT AUTHORITY\NETWORK SERVICE
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        <Provider Name="ASP.NET 2.0.50727.0" />
        <EventID Qualifiers="16384">1314</EventID>
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        <Data>9/21/2011 10:53:09 AM</Data>
        <Data>11b96ca285fa46d2a05d38e2e9b168af</Data>
        <Data>1</Data>
        <Data>1</Data>
        <Data>0</Data>
        <Data>/LM/W3SVC/715372307/ROOT/ApiRemoting30-7-129610759889193820</Data>
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        <Data>/ApiRemoting30</Data>
        <Data>C:\Program Files\Update Services\WebServices\ApiRemoting30\</Data>
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        <Data>8332</Data>
        <Data>w3wp.exe</Data>
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    Saleh Ramadan

    So, in reality, this issue has nothing at all to do with "it was working; now it is not", because you've destroyed all of the evidence that would exist in a "was working; now is not" scenario. What we really have here is a NEW installation that has failed.
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    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2011)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    My Blog: http://onsitechsolutions.spaces.live.com
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