Web Service Tester works perfectly but the Web service is not.

I have a web service developed in EDQ that works as expected when I check using Web Service tester.
However when the upstream server sends the request to this web service, the response it gets is not as expected. "
This difference is only for a particular rule.(if Street Address Line 1 is 'Holiday', then the Customer Status should become 'C')
All the other rules are working s expected.
What can this difference be due to?
Thanks and Regards.
Ravi

The only logical explanation is that the client sending the request is sending different data. Perhaps it may be something subtle such as trailing whitespace (with the process you have constructed not coping with this)?
Mike

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