Web services and e print not working on 7520e

After the update it instructed me to turn off my printer so the update could take effect which I did but my printer would not turn back on. leaving it overnight it was the same the next day so I had to unplug it from the wall outlet. I lost my internet connection and no matter what I did I could not get it to connect.I called cloud services who put in a network address of 192.168.223.1 and hung up leaving me with no printer and sending me an email to get my ISP server to fix.
I called HP support and they got it connected just fine but when I try to log into my printers web page it still has my
hp email address but when I try to get to the web page it leads me to Launch HP network check.
 on the front of my printer it says unable to connect to the internet, enter a proxy address, my server does not use one.
I tried to disable web services and then enabled them again hoping to get a new code but no luck. In my own network it has the last digit different to the one being used and set as a static IP address . I was not able to scroll any Apps before any of this happened, is the server down or has anyone any ideas how to fix this. has anyone else got the same problem. The schedulled Apps printed off just fine before this.

Hello dylon,
Thank you for being an active member of the HP support community.  I understand that your Photosmart 7520 printer is indicating that it is not connected since doing a firmware update  last week.
Please start by setting a manual IP address and manual DNS servers.  Please use this post with the steps and screen shots on how to do this.  The screen shots are for the Photosmart 7510 but the steps are the same.
If you find that you are still unable to connect to web services please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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