Web Services could not be Enabled (Office Jet 6700 Premium)

Hi,
     I've successfully connected my printer the internet via wireless connection. I can print from any computer over wifi. However, I cannot enable web services.
    I have tried every troubleshooting method available under the sun.
     Eg) Manually setting IP Addres and DNS, Restarting, Resetting to Default, Rebooting Router, updating router etc.
    All methods I have tried are also here (http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile-Printing-and-ePrintCenter/ePrint-Apps-Connecti...
I have read every forum relating to this issue and everyone seems to have had their issue resolved through all one or more of the methods I have already used. I am quite disappointed with having to spend so long getting my product to do what it is meant to do straight out of the box.
Any further guidance would be kindly appreciated,
            Kind Regards

Hi there, your frustration is understandable. It sounds like you have exhausted all the troubleshooting steps but if you haven't already, try using the manual DNS values in the image below in the printers embedded web server (EWS) settings. If you've already done this and your printer is only new let me know what country you are in and I'll provide you with a direct number for HP phone support as you may be entitled to a replacement.
Best.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

Similar Messages

  • Officejet 8620 Web Services Could Not Be Enabled

    I can get my Officejet 8620 to connect to the network but it can't connect to the Internet.  When I hit the apps button it says "Web Services Could Not Be Enabled".   I'm using a Netgear Nighthawk R7000 router.  I can find no helpful HP documentation that tells you how to get around this issue other than to wait and try again later if you can't connect.  It's been days that I've been trying so I don't think more time is the solution.
    Can someone help?
    Thanks.

    Hello MAIAston,
    Welcome to the HP Support Forums!
    A common fix for the error "Web Services Could Not Be Enabled" is to apply a Manual I.P and DNS on the 8620. To apply this to the printer you will first need to print and Network Configuration Page from the printer (Wireless icon>Settings).
    Type the I.P address into the Address bar of a web browser and press enter. Click Network>Wireless (802.11)> IPv4 Configuration. Click Manual IP> Suggest a New Manual IP Address. Change the DNS to 209.244.0.3 & 209.244.0.4.
    Apply the settings, restart the printer and try again.
    Let me know if this worked.
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Wireless is not working on my new HP office jet 6700 premium

    Gents,
    i have a new HP office jet 6700 premium all in one printer and i coneccted to the network via wireless and its works only for 2 minutes and after that its not working via wireless unless i disconnected and reconected again please advice.
    FYI it is working very good by USB, and im using Mac OS X 10.9.3 version 
    Regards,

    Hi Kattoa,
    Welcome to the HP forums!
    I'm sorry to hear your Officejet 6700  doesn't seem to be holding it's wireless connection but I'd be happy to help determine what the problem could be
    I think it would be best if you followed this Printer Does Not Maintain Wireless Connection document as it should be able to help determine why the printer has to be reconnected so frequently.
    Let me know how that goes for you!!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • Dissatisfi​ed with HP Office jet 6700 Premium Printer

    I've had a HP Office Jet 6700 Premium Printer for 18 months and have encountered a failed printer head issue which essentially requires full replacement of the printer.  I've seen many other similar reports by others which clearly indicates this printer has a serious problem with the printer heads.  I'm getting ready to replace this printer, which is just 6 months out of warranty, and will seek another vendor to provide printing equipment.  Very disappointed in HP's printer product and will gladly provide input to help others avoid running into this problem.

    Please read this post then provide some details.   What operating system?  What are the error messages on the printer or computer screen?
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • My HP Office Jet 6700 Premium has suddenly stopped printing from my iPad

    I have a new HP Office Jet 6700 Premium
    It had been working just fine, wireless printing from my iPad.
    iPad shows a window that recognizes the printer, but it does not print.
    There is no error message.
    This question was solved.
    View Solution.

    The steps below typically resolve the issue you’re experiencing:
    1. Power off the printer.
    2. Completely power off the iOS devices (hold the Sleep and Home buttons simultaneously until a message appears asking you to "Slide to power off". Slide across that bar, and it should completely power off).
    3. Power the printer back on.
    4. Power the iOS devices back on.
    5. Try to print again.
    Those steps usually resolve the issue. If they do not, try this additional steps:
    6. Power cycle your router (usually done by unplugging the router’s power cord, waiting 20 seconds, and plugging it back in).
    7. Make sure that the iOS devices and the printer are all connected to the same network, then try to print.
    If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

  • Web services - Could not create stubs on some servers

    My error is related to web services.
    The problem is that on some servers I can consume webservices
    and on some other not. The servers have the same configuration - at
    least it look like that.
    The calling page and the webservice component are in fact
    very simple. The source code is at the bottom of the page.
    When the web service is not consumed I have a following error
    message:
    coldfusion.jsp.CompilationFailedException: Errors reported by
    Java compiler: Found 5 semantic errors compiling
    "/opt/app/coldfusionmx8/stubs/WS941899941/DefaultNamespace/WebserviceCompCfcSoapBindingSt ub.java":
    175. if (axisFaultException.detail != null) {
    <-----------------------> *** Error: No field named "detail"
    was found in type "org/apache/axis/AxisFault". 176. if
    (axisFaultException.detail instanceof java.rmi.RemoteException) {
    <-----------------------> *** Error: No field named "detail"
    was found in type "org/apache/axis/AxisFault". 177. throw
    (java.rmi.RemoteException) axisFaultException.detail;
    <-----------------------> *** Error: No field named "detail"
    was found in type "org/apache/axis/AxisFault". 179. if
    (axisFaultException.detail instanceof
    coldfusion.xml.rpc.CFCInvocationException) {
    <-----------------------> *** Error: No field named "detail"
    was found in type "org/apache/axis/AxisFault". 180. ....
    When I took a look to the stubs directory I found that all
    java classes are compiled except for:
    WebserviceCompCfcSoapBindingStub.java
    Just to save your time - I've been trying stuff with the
    displayname etc... :-/
    If you would like me to supply you more information - please
    let me know.
    Thanks for any answers.

    After investigation it turned out that one of the libraries
    was using java.rmi.RemoteException.class which was quite old.
    Apparently when the servers were starting they were launching
    the libraries in different order. So some of them were using old
    version of java.rmi.RemoteException.class and the AxisFault.class
    that inherited from it couldn't compile.

  • HP Office jet 6700 Premium e-All-in- one. Not printing from Mac Pro

    Moved to the Mac printing forum for better coverage.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

    What router? Have you restarted the router?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • How do i recover a file marked as spam in eprint that is not spam hp office jet 6700

    File came in from a registered email address and security moved it to spam, but it is not spam. Can I retrieve it? How can I stop files from this email address being sent to spam?

    Hi Arodbrod,
    I'm sorry to hear you are having an issue getting your picture to print via ePrint.
    I have included a link to the help screen for the ePrintCenter as well as a screen shot of the information. It details the file types that are supported and any size limitations.  I have also included a document that reviews the print history in HP Connected.  If a picture doesn't meet the minimum requirements it is flagged as spam.
    ePrintCenter help
    https://h30495.www3.hp.com/help#eprint
    Learn About Print History in HP Connected
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03607216#N529
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • HP Office Jet 6700 Premium All In One

    Printer works but copy function does not.  When copy is selected, it reads "starting to copy" but never does anything.  Have to turn off machine to get it to cancel "starting to copy".

    Hello amw1945! Welcome to the forums!
    I saw your post about how you cannot make a copy. I would suggest checking for a firmware update and completely power resetting the printer with leaving it unplugged for at least 60 seconds. Ensure the printer is plugged in directly to a wall outlet. Avoid power bars and surge protectors to test the copies.
    Getting the Latest Firmware and Product Updates
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
    Have a great day
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Office Jet 6700 Premium only prints the same crossword over and over

    My wife likes to do the daily crossword. However now it only prints the same one repeatedly. How do I get the EPrint to roll over to the next day? I have tried cancelling and resetting the app to no avail. Any help is deeply appreciated. I even tried the HP paid service. They were no help.

    Hi,
    It's very easy to add but a bit hard to remove. Please use the following instructions:
        http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mob​ile-Printing-and-ePrintCenter/Re-How-to-add-or-rem​...
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Web services (eprint and Apps) could not be enabled

    just opened my new HP officejet pro 8600 and trying to enable web service and I received the following error: web services (eprint and Apps) could not be enabled.  I have no idea how to debug this issue.
    Any help out there?

    They are the same, however be advised that anything that is pending in the queue will be gone, as well as your current custom email address. You will have to readd the printer with a new info page, and use a different custom email address.
    Jon-W
    I work on behalf of HP
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    Click the KUDOS STAR on the left to say “Thanks” for helping!

  • Exchange Web Services are not currently available for this request because none of the Client Access Servers in the destination site could process the request.

    Hi,
    I am using EWS Java APIs and passing OAuth tokens to fetch data from office 365 mailboxes.
    Because I am developing Web APIs I preferred using "Application Permissions" defined in Azure active directory application for Office 365, and used "client credential flow" OAuth flow to fetch OAuth token specific to application which will
    allow "Have full access via EWS to all mailboxes in the organisation".
    After fetching token with the procedure specified in the document "http://blogs.msdn.com/b/exchangedev/archive/2015/01/21/building-demon-or-service-apps-with-office-365-mail-calendar-and-contacts-apis-oauth2-client-credential-flow.aspx"
    I passed this token to EWS Java APIs,
    it gave me error saying:
    microsoft.exchange.webservices.data.ServiceResponseException: Exchange Web Services are not currently available for this request because none of the Client Access Servers in the destination site could process the request.
    I tried similar thing with EWS managed APIs for .net. Got similar error.
    Can anyone provide some help and direction to resolve this error.
    Thanks & Best Regards,
    Pranjal

    I see you found an answer with the X-AnchorMailbox header on StackOverflow:
    http://stackoverflow.com/questions/29554724/exchange-web-services-are-not-currently-available-for-this-request-because-none

  • 12002 The Reporting Web Service is not working.

    Hi :)
    I have WSUS on Windows Server 2012 std. with Internal Database. Today I've installed 7 updates from patch tuesday and after restart I've got
    error 12002 The Reporting Web Service is not working
    I can see now that updatet clients can not report their status anymore :(
    What's up ? Any suggestion ?
    Best regards
    Nenad

    Hi,
    I would start by verifying that the /ReportingWebService resource is properly configured in IIS.
    Correct configurations can be found in the WSUS Technical Reference Guide: IIS
    Settings for WSUS 3.0 SP2 Web Services.
    Also,Under ReportingWebService
    Made sure all were set to disabled except for Anonymous Authentication
    Anonymous Authentication Enabled
    ASP .NET Impersonation Disabled
    Basic Authentication Disabled
    Forms Authentication Disabled
    Windows Authentication Disabled
    Regards,
    Clarence
    TechNet Subscriber Support
    If you are
    TechNet Subscription user and have any feedback on our support quality, please send your feedback here.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • Processing of a Form when a WEB Service is not available

    Has anyone else noticed this or has a work-around suggestion? Note I am very new to this product. Background: We tied a WEB service call to a button on our PDF Form. When the user started the process they filled in the form but did not use the button to access the service to verify the data on the form. When they clicked on Complete it appeared that the process started but it never arrived at the first operation in the workflow. Upon investigation it was found that the workflow never started. It was as if when the workflow engine saw that the WEB Service was offline it threw the request away. When we loaded the form into WorkBench we did get an alert box telling us the server was unavailable and that the WSDL could not be loaded for the Data Connection. As the first user interaction is not coded in the workflow we are not sure how to trap this incident and prevent the user form thinking their process was accepted by LiveCycle for action. Thank you for your help in advance.

    Hi Steph
    I very much doubt that not calling the web service could have caused any problems directly.
    Does the workflow start correctly if you completely remove the web service invocation?
    How do you know that the process didn't start?
    Is the process long-lived?
    Do you have an xfa-form as an input variable of your process?
    Have you added the correct Workflow fields to your form, or just a single submit button?
    Howard
    http://www.avoka.com

  • The Managed Metadata Service or Connection is currently not available. The Application Pool or Managed Metadata Web Service may not have been started. Please Contact your Administrator.

    Hi,
    I'm not able to access the term store. I get an below mentioned error.
    "The Managed Metadata Service or Connection is currently not available. The Application Pool or Managed Metadata Web Service may not have been started. Please Contact your Administrator. "
    Since this is happening on my local machine (Dev environment). I have full control on the term store and the all the site collections.
    Hence, this is not a permission issue.
    I have checked, the Metadata service is active on the machine. All the application pools in IIS is running.
    After reading one of the recommendation on internet, I created a new Managed Metadata Service.
    After which I was able access both (old and new) MMS from Central Admin only (highlight the MMS from manage service applications and click Manage ) and not from the site collection (term store management).
    Now again its not working after I did an IISRESET.
    The managed metadata service (Managed Metadata Service Connection) is grayed out.
    ULS Error says:
    Failed to create ManageLink for service proxy 'Managed Metadata Service'. Exception: System.TimeoutException: The request channel timed out attempting to send after 00:00:09.9999999. Increase the timeout value passed to the call to Request or increase the SendTimeout
    value on the Binding. The time allotted to this operation may have been a portion of a longer timeout. ---> System.TimeoutException: The HTTP request to 'http://mitkar4:32843/7a91ec90b46843e995c144be48d804f0/MetadataWebService.svc' has exceeded the allotted
    timeout of 00:00:09.9990000. The time allotted to this operation may have been a portion of a longer timeout. ---> System.Net.WebException: The operation has timed out 
    Please let me know if you need more information.

    Hi Victoria,
    Thanks for your reply
    I tried making all the changes you had recommended and which are mentioned in the link you have provided.
    I tried making all possible combination of changes to the web.config and client.config files but it does not make any difference to the environment.
    One thing is that, my error in ULS logs has changed.
    Error 1: 
    Exception returned from back end service. System.TimeoutException: The request channel timed out attempting to send after 00:00:09.9999999. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted
    to this operation may have been a portion of a longer timeout. ---> System.TimeoutException: The HTTP request to 'http://mitkar4:32843/b1640facdf8b49b0886fea1bd37b8eb3/MetadataWebService.svc' has exceeded the allotted timeout of 00:00:09.9990000. The time
    allotted to this operation may have been a portion of a longer timeout. ---> System.Net.WebException: The operation has timed out 
        at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context) 
        at System.Net.HttpWebRequest.GetRequestStream() 
        at System.ServiceModel.Channels.HttpOutput.WebRequestHttpOutput.GetOutputStream()     --- End of inner exception stack trace --- 
        at System.ServiceModel.Channels.HttpOutput.WebRequestHttpOutput.GetOutputStream() 
        at System.ServiceModel.Channels.HttpOutput.Send(TimeSpan timeout) 
        at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.SendRequest(Message message, TimeSpan timeout) 
        at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)     --- End of inner exception stack trace ---    Server stack trace:  
        at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout) 
        at System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.Request(Message message, TimeSpan timeout)     at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout) 
        at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) 
        at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) 
        at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)    Exception rethrown at [0]:  
        at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) 
        at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) 
        at Microsoft.SharePoint.Taxonomy.IMetadataWebServiceApplication.GetServiceSettings(Guid rawPartitionId) 
        at Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.<>c__DisplayClass2f.<ReadApplicationSettings>b__2e(IMetadataWebServiceApplication serviceApplication) 
        at Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.<>c__DisplayClass2c.<RunOnChannel>b__2b()
    Error 2:
    Error encountered in background cache check System.TimeoutException: The request channel timed out attempting to send after 00:00:09.9999999. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time
    allotted to this operation may have been a portion of a longer timeout. ---> System.TimeoutException: The HTTP request to 'http://mitkar4:32843/b1640facdf8b49b0886fea1bd37b8eb3/MetadataWebService.svc' has exceeded the allotted timeout of 00:00:09.9990000.
    The time allotted to this operation may have been a portion of a longer timeout. ---> System.Net.WebException: The operation has timed out 
        at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context) 
        at System.Net.HttpWebRequest.GetRequestStream() 
        at System.ServiceModel.Channels.HttpOutput.WebRequestHttpOutput.GetOutputStream()     --- End of inner exception stack trace --- 
        at System.ServiceModel.Channels.HttpOutput.WebRequestHttpOutput.GetOutputStream() 
        at System.ServiceModel.Channels.HttpOutput.Send(TimeSpan timeout) 
        at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.SendRequest(Message message, TimeSpan timeout) 
        at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)     --- End of inner exception stack trace ---    Server stack trace:  
        at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout) 
        at System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.Request(Message message, TimeSpan timeout)     at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout) 
        at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) 
        at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) 
        at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)    Exception rethrown at [0]:  
        at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) 
        at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) 
        at Microsoft.SharePoint.Taxonomy.IMetadataWebServiceApplication.GetServiceSettings(Guid rawPartitionId) 
        at Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.<>c__DisplayClass2f.<ReadApplicationSettings>b__2e(IMetadataWebServiceApplication serviceApplication) 
        at Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.<>c__DisplayClass2c.<RunOnChannel>b__2b() 
        at Microsoft.Office.Server.Security.SecurityContext.RunAsProcess(CodeToRunElevated secureCode) 
        at Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.<>c__DisplayClass2c.<RunOnChannel>b__2a() 
        at Microsoft.Office.Server.Utilities.MonitoredScopeWrapper.RunWithMonitoredScope(Action code) 
        at Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.RunOnChannel(CodeToRun codeToRun, Double operationTimeoutFactor) 
        at Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.ReadApplicationSettings(Guid rawPartitionId) 
        at Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.get_ServiceApplicationSettings() 
        at Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplicationProxy.TimeToCheckForUpdates() 
        at Microsoft.SharePoint.Taxonomy.Internal.TaxonomyCache.CheckForChanges() 
        at Microsoft.SharePoint.Taxonomy.Internal.TaxonomyCache.<LoopForChanges>b__0().

Maybe you are looking for

  • Recovering data from Time Capsule

    My computer died and I'm trying to retrieve my data from my Time Capsule. A friend loaned me their old Macbook (circa 2008) which has 120 GB capacity. (Like I said, it's old....) I set up the largest partition I could, but it's only 45 GB (37 GB avai

  • Updating a site with two programs...HELP?

    I recently took over our website and I am continuing to have errors with the file activity saying that it is incomplete. I was just curious if having more than one person making changes to the site would affect this. I am using CS5.5 for a PC and she

  • DVD-R Won't Play

    I just switched to mac and love everything except for one thing. It won't play a DVD-R I created. It will play any other DVD. The DVD-R in question will play in any other DVD player, including my friend's Mac (running the same version of OS and DVD p

  • B1 Query returning truncated decimal places when the CASE statement is used

    Hi All, Perhaps this is a friday thing. In B1 the price setting is for 5 decimal places. I have a query the run a business process looking at the data in the Special Prices Tables. When I run the Query in SQL, the output show the correct number of de

  • How do you recover files that were put in the trash before you emptied your trash?

    Before realizing that I had saved my research paper under downloads rather than documents, I put all my downloaded files in the trash and emptied my trash. How can I recover this file? I appreciate all the help I can get! I have spent the last five h