Web services (eprint and Apps) could not be enabled

just opened my new HP officejet pro 8600 and trying to enable web service and I received the following error: web services (eprint and Apps) could not be enabled.  I have no idea how to debug this issue.
Any help out there?

They are the same, however be advised that anything that is pending in the queue will be gone, as well as your current custom email address. You will have to readd the printer with a new info page, and use a different custom email address.
Jon-W
I work on behalf of HP
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    Hi user10939158, thank you for your response. Maybe I was not precise in my previous post. I know how certificates work and that I should not be using self signed ones. Due to a reason (non technical) we MUST use a self signed certificates. Considering this as a prerequisite let me clarify my situation:
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    Thank you very much
    Regards

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