Web Services not connecting to Network

I have set up and used my ENVY 114 and Web Services. Right now my printer says it cannot connect to the Network. I can use the wireless printing from my iphone, ipad, and macbooks.  But when I try to ise Web Services like eFax - I get an error message saying I cannot connect to the Network. ePrint is on. I have set up a new connection to the Netowrk. The password is correct, I have passed all Network Tests with a Very Good signal strength. The blue wireless indication light is on - but still a Network error populates. What else can I do?

Hi @backwarddogs ,
Welcome to the HP Forum. 
I would like to direct your attention to a post about this issue. 
eFax users - please read
You could also call our Cloud Services Department. 
Please call our Cloud Services at 855-785-2777.  If you live outside the US/Canada Region, please click the link below to get the support number for your region.  http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    Hello @Mlopez0130, 
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    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

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    "Although I work for HP, I'm speaking for myself and not on behalf of HP"--Please mark the post that solves your problem as "Accepted Solution"
    "Say "Thanks" by clicking the Kudos Star in the post that helped you.

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    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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    Hi,
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    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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