Web Template Nav Block issue with a characteristic

Hi folks,
We have an issue with one of our web templates. In one of the navigation blocks there are some characteristics, for example, some are like as below.
G/L Account
Asset
Cost Center
Order
Network
WBS Element
Cost Center (Accoung string -correct object)
Sales document
The second object from bottom supposed to show as 'Account String' since the char is accounting string itself, insted, it is showing as Cost Center which is not correct.
The web template has 'personalization' checked.  It is based on a BEx query.
This issue is happening with one user id. For other users (using their logon credentials), it is showing correctly.
I really appreciate any inputs.
Thanks.
G.

Suman,
The parameter ID column is blank for this user.
However, the same query displays same for other users.
By the way, we are on BW 3.5 now.
Thanks for your input.
RK

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