WEB u2013 I cache issue.

We have BO XI 3.1 PF 1.7 and SAP BW 7.0 SP 18
We are facing strong caching issue with WEB- I XI 3.1 , what we observed is it cache previously fetched data and does not recognize data been updated in BW Infoprovider ( in our case we have BEx query on Direct update DSO )
I have tried u2013
1. I made caching inactive for that BEx query in BW side.
2. I have check caching setting in BO , they are not helping me much to in active cache in BO
On executing BEx query in BW, I have checked RSRT cash monitor; the query result is not getting cached, and get up-to-date data. Query works perfectly file.
Also observed Events in RSDDSTAT_OLAP table, I could find very well Event 9000. This shows me that BEx query hits database and bring data back.
When I execute BO report on the top of same BEx query, I do not get up to date data , it shows me previously fetched data and does not recognize data been updated in BW.
Now question is where this data being getting cashed , and how to make that inactive to make sure I do get up to date data in WEB-I .
Many thanks for your kind response.
Regards
Ashutosh D

HI Ashutosh,
This would be stored in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\Data\servername_6400\storage folder. Try renaming this folder and then testing again. If this allows for updated records, then that proves that the Webi Processing Server is getting the cached data from this directory.
There are also a few settings you can try to disable in the Webi Processing Server settings within the CMC:
Disable cache Sharing (Checked)
Enable Real-Time Caching (Unchecked)
Enable Document Cache (Unchecked)
Cache Timeout (1 min) - sets the cache to expire after 1 min.
Try playing with these settings and see if that resolves the issue.
Thanks
Jb

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