Web UI issue

Hi Gurus
i am very new to CRM. I have got an access online. With the CRM_UI Tcode i am unable to open the UI. it gives me an error "the Web page cant be displayed" from the command prompt when i ping the appl server directly, i am able to get response from the server. can you please help me  here if there is any specefic setting that needs to be done for browser. i am using IE8.
Thanks for the help.
Regards
Murali

Hi,
Could be certificate issue. If you get the Refresh page link on the WEB PAGE CAN NOT BE DISPLAYED window, use the refresh page link...In case of certificate error issue, it the opens a caution page and then a link saying Continue to the web page ..
Thanks & Regards
Suchita

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